“I’m from out of state and was in Auburn for a funeral on Jan 17th. I forgot my medicine at home and called to see if they would be able to help. At first they couldn’t because I had no refills left, or the bottle. But then they went above and beyond by calling my doctor’s office themselves (unprompted by me) and I got a call later saying they had my prescription ready. This was so helpful, especially given my circumstances. Thank you so much to the pharmacist and the techs that made that happen and were so kind over the phone. It was filled so quickly too!”
“My husband and I are from Rochester and had never been to Skaneateles before. We decided to visit yesterday for my birthday to look around and grab some lunch. Unfortunately, I locked my keys in the car as soon as we got there. I called AAA for assistance, but your employees (I don't know their names) were SO helpful. They gave my husband a tool to try to get the door open, which didn't work. One of the young girls there went to her car to see if she had anything in there that would open my car and another young man came out with a modified tool to see if he could open my car. Although none of these things were successful, we just wanted you to know how much we appreciated all their help. They certainly went over and above their job descriptions!! You should be proud to have them as employees.”