Rich was helpful and patient. He was also very knowledgeable. I was reluctant to get a new phone, but Rich, and Shaun as well, made it easy. It was actually an enjoyable visit to this particular store.
November 2023
Rich Thomasen is my new hero! His customer service and issue resolution is far superior than any other Verizon rep I worked with. After no resolution on line working with representatives, supervisors and even managers for 12 solid houra, Rich was able to solution my issues within 15 minutes. I will never go to another... read full comment
October 2023
Stephan and Sean were both so helpful they are always proactive and know all the right plans my family needs for their cell phones . The support this store gives is and always 5 stars .