Verizon's Staten Island location offers a range of mobile and internet services, including the latest 5G technology. Customers can visit the store or conveniently place online orders for in-store pickup, express delivery, or same-day service where available. The reviews highlight the quality of customer service at this Verizon store. Many customers have praised the staff for their politeness and helpfulness. An employee named Jason was commended for his efficient assistance to a customer who was locked out of their phone, while another customer applauded Jose for his friendly demeanor and deep knowledge when discussing a new phone. However, some customers felt that the initial greeting could be improved, as one individual reported waiting several minutes before receiving assistance upon entering the store. Despite minor concerns, employees like Marwan and Dominick received high marks for their outstanding customer service, helping customers navigate difficult situations with patience and courtesy. Aruna was also recognized for his exceptional support in transferring multiple phones from another carrier, securing tailored plans and discounts for customers. Overall, the Staten Island Verizon store is noted for its commitment to customer satisfaction and knowledgeable staff.
Steven was amazing. We went through hell from a hack and he was so patient, stood calm and walked us through everything. Thank you, he deserves a raise!
August 2026
Steven is literally the best. He calmed us down as our account was hacked. He was so patient with us and resolved everything very quick.
August 2026
Luis was great he took really good care of me! Thank you
