Verizon Authorized Retailer – Your Wireless offers a positive and friendly shopping experience at their Staten Island, NY location. Customers appreciate the knowledgeable and helpful staff, including salespeople like Devon and Alex, who take time to walk through products and set up devices with patience and care. Many reviews mention the excellent customer service and the staff’s willingness to go above and beyond. Although some customers were sad to hear certain employees left, they still enjoy visiting the store and receiving attentive service. Overall, the store is known for its friendly staff, helpful assistance, and a great experience for Verizon customers.
Anthony and Devin were extremely helpful with switching my SIM card over from my old phone to my new phone and transfer over all my data. I definitely will be coming here again for any help I need as the customer service provided here was 10/10
February 2026
Devin was very knowledgeable in helping me get the best deal on a new phone and also in helping me set up the new phone and making sure everything transferred over. I highly recommend this store if you're looking for fast and great customer service
February 2026
Anthony really helped me by choosing which plan best suits me Awesome Employee
