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“Just started banking here about 6 months ago. The team here made opening business accounts and the the ancillary treasury services very easy. Their online banking app is great. Online wires are easy.
Best part is the personalization. The entire banking team knows me by name when I walk in. Whenever I have an issue, I can call the local branch and get someone who knows me to help me versus an impersonal AI Chat Bot or any overseas call center.
Jeanine (the branch manager) and Kaitlyn (my relationship manager) are exceptional. Glad I decided to bank here.”
“The staff is always friendly, efficient and professional. I’m always greeted with a smile and being a longtime customer. It’s nice to know that everybody knows you and is always willing to help with any of my banking needs or concern concerns.. Jenny Is always exceptionally helpful. As is the branch manager. A few times my card was attempted to be hacked into and they both helped me resolve everything right away.. I wouldn’t bank anywhere else.”
“Our closing was handled by the branch manager Jose Melendez who made the process not only painless but pleasant! He was very knowledgeable and explained everything clearly! Glad we became members!”
“This is hands down the best bank branch in the area. The service is always fast and efficient, and the staff here truly go out of their way to help. They’re easy to talk to, approachable, and unlike many other branches. They don’t come off as overly strict or dismissive. A special thanks to Lisa and the entire team, their professionalism, patience, and friendly attitude!. Keep up the great work!”
“Excellent staff with great customer service. A Pleasure to do my banking at this banking institution. I have been a customer for a very long time!
Sincerely,
Tom Guerin”
“The entire staff here is just incredible. Especially Thomas, he is always so friendly and has been so helpful and knowledgeable on so many occasions, if I could give ten stars I would do it for him alone. I can't say enough good things about him and the entire staff at this Branch. There is another bank 1 block from business and I choose to stick with four-leaf in Smithtown because of how amazing they are.”
8:30AM - 6PM
3125 Veterans Memorial Hwy #11, Ronkonkoma
Banks
“This Ronkonkoma branch is my home branch since I made the move nearby.It is always welcoming to step into this small office with big service with staff who are all eager to assist. Don’t believe just me but look to all who enter.Many times they have gone over my expectations when I seek help and advice.Although I truly miss Elaine who is now enjoying retirement, the new branch manager Samantha has stepped up with sterling personalized service, advice and has offered me solutions with many aspects of financial stability.My main complaint of PAFCU is that there is no Fiduciary Financial Planner for members to plan their future as well as members, like myself, who deal with life after leaving the workforce.”
“The team at this office was extremely helpful in getting my accounts set up. The platform is intuitive to use on both the web and mobile app which makes it easy to manage my account. If I ever have questions, they are always willing to help! Thank you!”
“I was suggested to use this bank for my company as they have a fantastic women owner banking program.
I wasn't looking for much but got more than I asked for. The branch staff is absolutely incredible, supportive of my goals and my success.
Special shout out to Eli at the Holbrook branch - he is knowledgeable, compassionate, and so helpful. As my account manager he is always answering questions, making connections, and helping me in any way possible.
When I walk in the door I am greeted by name - can you imagine? I'm proud to bank there and this branch is the true definition of a financial partner!! Thank you all, and thank you Eli!!”
“Ryan at this location has been extremely helpful. He is always friendly, he is dressed to the tens (because the nines are to low) every time I see him and is always a constant help. Anytime I go and see he is working I know everything will go smoothly. He is the best teller I have ever talked to and even helped me with a card issue. Today I went in with an ongoing concussion and he was understanding, comedic, and clear/precise!”
“My wife and i had the pleasure of meeting Jeanna Manana at this branch and because we live nearby its an easy trip to get our banking needs done.
Jeanna Manana is our new and very helpful bank person now, she is a wonderful person easy to deal with, and she is very informative and really knows a-lot.
Thank you for making our transactions smooth and easy to get done.”
“The Commack branch has raised the bar significantly on client service!!! Specifically Peter, sorry don’t know his last name. I go to this branch (NOT the closest to my home) to work with this amazing young professional. Highly knowledgeable, so efficient & pleasant. Peter occasionally calls us to see there is anything he can assist me with. What bank does THAT??!! Thank you Peter.”
“I have been banking with Apple Bank for the past 34 years. First at the Lindenhurst Branch and for the last 20 years at the Ronkonkoma Branch. The staff at Ronkonkoma is so courteous, friendly, and professional. It is such a pleasure to know all the staff and the staff treats their customers like family. The bank is clean and spacious and Georgette, Kristen, and Kelly always take the time to chat. Anthony, Kim, and Debbie are excellent bank tellers. The staff was so kind to my senior service dog Dyson. He loved going to the bank with me. Apple Bank will always be the only bank for me. It is such a pleasure to be treated with respect. And to think of the staff as friends. Ronkonkoma Apple Bank is really an example of how a bank and a business should be run.”
“Great experience. Ricardo was such a pleasure to open an account with. All my many questions were answered right from the start. Highly recommend this credit union.”
9AM - 5PM
991 Main Street, Holbrook
Banks
“How do you not have a notary on staff? It's such an easy test to pass, everyone in the branch should have a notary license. That's why BofA will always be my bank.”
9AM - 5PM
14 Park Drive, Kings Park
Banks
“I was in Port Jefferson bank my third visit Anthony was very helpful and explained all my options very clearly due to his fine service I have all our money into Suffolk Credit union”
Open 24 hours
31 NY-111, Smithtown
Banks
Open 24 hours
131 Portion Rd, Ronkonkoma
Banks
“Recently went to Capital One for a CD business transaction. I was assisted by Paul and Joanna who were very knowledgeable, persistent and efficient while working with the back office through the details. Thankfully Capital One has some pretty terrific employees at this location!”
“Great bank with very nice and helpful employees. Rob Villano the manager is awesome as well. It was my first time working with a small bank and I will definitely keep coming back to do my banking.”
“I don't bank here but I may have to start. I love their new commercial, (I'm so tired of being alone), humans want to have verbal communication with other humans. Banks do not want you in the physical building. I get AI (sometimes),but its gone way too far.”
“My name is Charlotte Davis I’ve been a member at Scu for about 28 years. Steve Gomez always helps me very professionally when dealing with people .. thank you Steve for all u have done for me thank you so much Charlotte Davis”
“Carlos is wonderful! He’s so patient and explains things in a very respectful manner. It’s a pleasure dealing with him. I highly recommend him and this bank which has an “old time” feel. We were so tired of dealing with banks that lacked any kind of personal touch. We’re very happy we gave Apple Bank a try.”
“Wow, was so stressed after having banking problems with capital one. Cinthia Navarro came to the rescue, excellent customer service, answered every question and assured me that I was in good hands banking with Citi.
Highly recommend giving her a visit for your banking needs.”
8:30AM - 4PM
450 Main St, Port Jefferson
Banks
9AM - 5PM
18 E Main St, Smithtown
Banks
“I had a very positive experience with this bank. The staff are always professional, friendly, and willing to help with any questions or concerns.
Thank you”
“Excellent customer service. Customer Rep Andrea went above and beyond to assist me with my banking needs. She was very patient and helped me figure it out. Thank you Andrea.”
“I dealt with a Patrica Keyes this woman was so helpful, she really knows her stuff. She was able to help me sort out something on the Estate account. I needed this information TODAY and she was able to make that happen. Great bank very helpful staff.”
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“I recently had to do a rather lengthy and complex bank transaction and Elizabeth was professional, friendly and efficient. I highly recommend her and look forward to working with her again in the future.”