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10AM - 8PM
42 Farm Vw, Montvale
Mobile Phones
“I wanna start by saying Matt was AMAZING!!! He was super knowledgeable, made the entire process smooth & very fast, and his customer service skills were amazing; he was so friendly! Ive been an AT&T customer for a while and have been to a handful of stores & have worked with many associates, but this Montvale location has been the best one. I highly recommend asking for Matt if you ever need assistance! This store is about 30 minutes from me… but I will be making it my go-to from now on. A HUGE thank you to Matt!”
“Ian and Dave provided exceptional, professional service to me when I switched to AT&T. They were committed to resolving my particular challenges in the switch - I am very grateful! I would recommend them to anyone!”
“I went into the store to switch from T-Mobile to AT&T, and Ray was absolutely fantastic. He took the time to really understand what I was looking for and explained all my options in detail. Not only did he help me find a plan that fit my needs, but he also saved me money compared to my previous carrier.
Ray was extremely transparent about what my bill would look like, which I really appreciated—no surprises. The entire experience was smooth, professional, and stress-free.
Since switching, my service has been significantly better, and I couldn’t be happier with AT&T. If you’re considering making the switch, I highly recommend visiting this store and asking for Ray—he will definitely take great care of you!”
“Stopped in to ask about current Verizon trade in terms. Actual offer on iphone7+ was better than I expected. Backed up my phones at home and brought them back. Dropped off old phones for transfer. Walked out with new iPhone 12 & kept my plan. Great service and prompt turnaround. Highly recommend. Update 6/25 Verizon had a promotion. Karim assisted with the conversion. Just took a few hours to convert our new phones... Much simpler process than going to the corporate store. Highly recommend.”
“Marleny Delesus was amazing , patient , thoughtful and very helpful . I still have a few issues but already heading in to see her . She really is a superb manager and made this crazy phone experience much much better !! I give Marleny herself 10 stars .. only reason I stay with Verizon is the customer service like her”
“Omar in Franklin Lakes Verizon is amazing! He goes out of his way to help everyone. He goes above and beyond to update my account and help with my I phone. We love you Omar!!!!! 5 star plus !!!”
“Went in to upgrade my phone to the new iPhone with the Verizon promotion and everyone was very accommodating and even got the color I wanted from another store the same day. Definitely would recommend!”
10AM - 8PM
367 NJ-17, Ridgewood
Mobile Phones
“Billy is an expert in his field. Phone issues have become too complicated. Billy is knowledgeable and is a pleasure to work with. This store is the only one I will go to.”
“My family and I always receive fantastic service at this store. We are bi-coastal so we've visited numerous Verizon stores in California and NJ and this store is my absolute favorite Verizon retail location by far. After my sister and I bought several new phones last winter, I returned in early November several times for assistance with voice mail/ringer issues and had the great pleasure of meeting Verizon Associate Joshua who was immediately and immeasurably patient, professional, kind, responsive, respectful, and informative. I felt so lucky to receive his invaluable support, resourcefulness, and knowledge. I recommend this Verizon store to all my friends, family and colleagues as the customer service is superior to any other. Thank you, Joshua and Andrew, for all your stellar guidance!”
“These are ultra-friendly and helpful guys. I buy stuff here, plus I went in several times the other day to ask for help with the settings on my cellphone and they helped with smiles and didn't charge me a thing. I really like this place.”
“Great service here. I’ve been a couple times now for a screen protector and he saved me from replacing a $150+ charging port repair with a quick and cheap fix. Very informative and has taught me quite a bit about my phone while he’s fixing it. Highly recommend this spot and I will continue coming here.”
“Andrew was excellent!!!
He is a genius with a cell phone.
He made the buying and programing my new phone effortless.
Thank you Andrew.
Job well done!”
10AM - 7:30PM
2 S Main St, Spring Valley
Mobile Phones
“Happy with my new phone. this store is my favorite place to shop and get assistance. the guy omar and his staff are very nice and they always help me fix my phone. i buy like 3 phones here and i recommond everyone to boostmobile by the train terminal in spring valley NY . good store and good service . thank you omar and Christian for my new phone.”
“David was great and incredibly helpful. He quickly helped me solve my issue and made sure I got the best possible solution. However the lack of AC in the store is ridiculous and makes for unfit working conditions!”
10AM - 8PM
128b Broadway, Hillsdale
Mobile Phones
“I was fed up with my phone and it's issues. Daiquan was fantastic as always and helped me get a new WORKING device before I go out of the country for vacation. As long as Daiquan is here I will keep coming back”
“Good service at the Spring Valley offices at the entrance to the Food Fair....
Honorable attention to Miss Kerly with attention at the customer's level (it was more than half an hour of laughter during the purchase).
In advance we hope that the bosses do not draw attention to it since for my friends and I it was one of the best attentions.
❤️”
10:30AM - 7PM
27 Orchard St, Monsey
Mobile Phones
“AMAZING AMAZING CUSTOMER SERVICE!!!!!!!!!! I couldn't decide between a few phones and the guy there was so nice!! He told me all the goods and bads from each phone. SO PATIENT, SO HELPFUL! Thank you so much! We need more ppl like u in all the stores!! Go there for all ur cellphone needs! U will not regret ur purchase with them!!!”
“I visited the Nanuet store today with a somewhat complicated phone problem.Vanessa took care of my problem. She is knowledgeable, professional and extremely patient.
Thank you, Vanessa”
10AM - 7PM
327 Franklin Ave, Wyckoff
Mobile Phones
“My sales support guy Dean was amazing ! Bought an iPad M4, Surface Studio 2 and Oleg 27 in, Dean guided me.even suggested things you could get on line so was not just Micro Center it.was all about the customer!
Thanks Dean!”
“Great service. Helped me out with everything I needed adding a new phone to my account after going to two other Metro stores and getting nowhere Emily was very knowledgeable and courteous will definitely return to this location only from now on”
“Ever since i switched i havent had any issues and there is always a willingness to help and let me understand any issues! Will for sure recommend for people to switch with this place!”
10:30AM - 6PM
25 Robert Pitt Dr Suite 216, Monsey
Mobile Phones
“I travel quite often and rent out SIM cards or phones from multiple places, but let me tell you something, the service that this place offers is one of a kind that I don’t think anyone can beat, the texts get answered momentarily, always a positive answer on anything that might come up, and they are on top of everything.
In the past when I rented from other places I always happen to bumped into some issues for whatever reason, but now I was away for 2 weeks between multiple countries and everything was top notch…
Would really recommend this place and plan on returning god willing in the future for more business.”
10AM - 7:30PM
180 NY-59, Spring Valley
Mobile Phones
“Es bueno el servicio pero en la tienda que está al frente del supermercado bravo de spring valley la tienda que está en la ruta 59 la atención es pésima y no ayudan al consumidor solo quieren vender en mi opinión es mejor el servicio en la tienda cerca al bravo y eso que es más pequeña y humilde gracias por su atención”
“I was actually considering changing mobile carriers since I had such a terrible experience at another Metro by T-Mobile location. I have been happy with the service and was just looking to replace my phone but the person working there was not helpful in any way. Thankfully I checked out this location and Beilyn was working behind the desk. She quickly analyzed that I should just replace my old phone, helped me pick the right phone, and then set me up immediately with everything I needed. No slippery sales talk and numbers. She was direct with her responses, helpful in her explanations, and very friendly as well. It was a great experience getting a phone through Beilyn. The owner of this location should be very grateful and compensate her accordingly. We plan to come back soon to set my wife up with a new phone but only when Beilyn is working.”
“Adrian at T-Mobile was amazing! He was very helpful, patient, and professional during my line transfer. He made the whole process easy and stress-free with exceptional customer service. Highly recommend him to anyone who needs assistance at T-Mobile!”
“Great people providing great service, It is a pleasure do deal with EZ CELL they are very good in "costumer service", High in "quality", and everything gets done "Quickly".. everything is EZ when you go with EZ”
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“I recently traded in two iPhones for upgrades. I completed my upgrade about two weeks before my husband’s, and I worked with Yash both times. He made the entire experience easy and smooth, taking the time to understand my needs and helping me get the best value from my plan.
Yash was patient and willing to answer every question I had, whether it was about the iPhone itself or even specific apps. Because of how positive my experience was, I specifically booked an appointment with him again when it was time to upgrade my husband’s phone.
He also gave me his business card so I could easily reach out if I had any concerns or questions afterward, which I really appreciated. I truly can’t say enough good things about the experience and the level of customer service he provided.”