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“CONTI AUTO BODY THANK YOU NOTE
It’s 4:30 Friday of Labor Day weekend.
Only 12 hours earlier I had shown up at Conti’s Auto Body’s doorstep with my right rearview mirror ripped off and hanging by the wire.
They ordered parts that arrived the next day.
My crazy schedule allowed me to get to them by 420 but it ran late. As soon as I pulled in though, someone met me at my car and whisked her away.
Here’s the thing… While I was in the waiting room for all of maybe 15 minutes, I saw to my left a refrigerator for customers to help themselves to water; dishes of Tootsie Roll lollipops (the red ones are still amazing); cool keychains with their CONTI logo, and then this…
At least two dozen handwritten thank you cards from customers.
I asked one of the guys there, how many auto shops in America do you think get thank you cards like those from their customers?
The only problem is now I have to write one because they did a solid for me too. That mirror was fixed in 15 minutes. This was the Friday eve before Labor Day weekend.
God bless them and keep them well.”
“I’m grateful that there are still hardworking, understanding people around. After an unfortunate event that caused damage to my car, they fit me into their schedule immediately and did amazing work. Kind and genuine crew. Receptionist is wonderful.
As a woman it can be overwhelming to go into a body shop/mechanic but Art the owner and staff were exceptional.”
“Great people! Needed brake pads for my car, and they had it in stock. I was making a delivery there, and wanted good pads. They were very informative, and friendly, and the part was very affordable. Would recommend to others.”
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“I can’t recommend this shop enough. My car came back looking as good as new after the repair, but what really stood out was John. He was personable, easy to talk to, and made a stressful process feel manageable from start to finish.
What impressed me most was that he genuinely went above and beyond — the whole thing was finished faster than I expected, and he found ways to make the process easier for me that I honestly wasn’t expecting from a body shop. It’s rare to get that level of care and attention to detail these days.
If you want quality work paired with someone who actually treats you like a person and not just another job, ask for John. Five stars, no hesitation.”