National Car Rental
Car Rental
Hours:
1000 Col Eileen Collins Boulevard, Syracuse NY 13212
Hours
About National Car Rental
National Car Rental in Syracuse offers a convenient and friendly rental experience. Customers appreciate the quick and easy check-in process, often being able to choose their vehicle right from the aisle and manage their rental through the Emerald Club app. The staff, including employees like Bobby, Sarah Lemon, and David, are noted for their courteous and helpful service, ensuring a smooth experience whether arriving late at night or during busy times. The rental fleet is well-maintained, with options like SUVs and cars suitable for various needs. Customers also value the flexibility offered, such as swapping vehicles or tops, and the straightforward drop-off process at different locations. However, some concerns have been raised about the change from toll passes to pay-by-plate billing, which complicates expense management for business travelers. Overall, the Syracuse location provides friendly service, efficient handling, and a positive rental experience, making it a reliable choice for both business and leisure travelers.
Most Recent Reviews
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October 2026
I rented a vehicle at the Syracuse airport. The whole rental process was smooth. National representatives were friendly and professional.
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October 2026
You will always have my business for personal and business based upon customer service that I’ve had time and time again
I travel so I use many locations across the US
You’ve earned my loyalty. Keep up the great work.
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September 2026
The vehicle was short on gas when I received it. I was compensated for it when it was returned. Overall, a very good experience.
More Comments(210)
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Syracuse, New York
