National Car Rental
Car RentalHours:
1000 Col Eileen Collins Blvd, Syracuse NY 13212 Hours
About National Car Rental
National Car Rental in Syracuse offers a convenient and friendly rental experience. Customers appreciate the quick and easy check-in process, often being able to choose their vehicle right from the aisle and manage their rental through the Emerald Club app. The staff, including employees like Bobby, Sarah Lemon, and David, are noted for their courteous and helpful service, ensuring a smooth experience whether arriving late at night or during busy times. The rental fleet is well-maintained, with options like SUVs and cars suitable for various needs. Customers also value the flexibility offered, such as swapping vehicles or tops, and the straightforward drop-off process at different locations. However, some concerns have been raised about the change from toll passes to pay-by-plate billing, which complicates expense management for business travelers. Overall, the Syracuse location provides friendly service, efficient handling, and a positive rental experience, making it a reliable choice for both business and leisure travelers.
Most Recent Reviews
July 2026
Go no further! Excellent process to rent a car every time. Great customer service, clean reliable vehicles, and seamless process when having to make a change.
June 2026
Vehicle was ready on time had choice of vehicle employees very helpful return was quick and easy.
May 2026
I had been given a bigger vehicle but was lucky enough to exchange it with something more comfortable for me to drive and a hybrid that someone just returned. I loved it. My first time driving a hybrid and the safety features were amazing. I'm even thinking about buying one myself now.
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