Verizon, a leading telecommunications provider, offers a wide range of services at their store in Syracuse. Customers can visit the store or shop online for their latest mobile, 5G home internet, and business needs. The store provides convenient options for picking up online orders, with free 2-day shipping, express lockers, and same-day delivery available in some areas. Customers have praised the exceptional service and attentiveness of the Verizon staff. The store manager, Don, was commended for his quick and efficient resolution of a SIM card issue, with the replacement provided at no cost. Customers have also noted the friendly and helpful nature of the sales representatives, who go the extra mile to ensure a great experience. One customer particularly enjoyed the humorous banter with the sales rep, Johnathan, who also kept the customer's baby entertained during the sale. The Verizon store in Syracuse is known for its clean and welcoming environment, with a team-oriented approach that ensures all customers receive excellent service. Customers have highlighted the difference between this Verizon store and other locations, where they may encounter high-pressure sales tactics and unnecessary upselling. Overall, Verizon's Syracuse store provides a positive and reliable experience for customers seeking mobile, internet, or business solutions.
EXCELLENT HELP! Caring, supportive, and awesome down to earth staff who ensures that everything is alright and working.
Had a pleasure with them helping me with a simple device issue on my phone(s). Definitely recommend coming in for some device support or even coming in for their nice phone sales.
January 2026
Josh was my rep he was super helpful and answered all my questions
November 2025
Had a great experience today in and out with my new phone in about a half an hour or so. Kiernan was my rep, I may have spelled that wrong but he was very knowledgeable and made it very easy. I told him my issue and he had a no brainer resolution for me.
