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“The service I received from Asurian was horrible! The service I received from the Mt. Kisco UBreakiFix store personnel, Jake, Kel, and Wil was fantastic! They all deserve a salary increase and promotion should they desire one!
I was given a run-around by Asurian for weeks trying to file a claim for a cracked screen on my new Galaxy S24+ phone. They kept telling me my phone could not be repaired and I needed to replace the whole phone (which would have cost me a $99 deductible), when the phone was repaired in less than 2 hours! A con job if ever I saw one! Actually, I may take this case to the State Attorney General's Fraud Dept.”
“Edwin and the team were great onboarding us as new Verizon Wireless customers and getting us set up with new phones and plan perks. Friendly, thorough, knowledgeable.”
“My husband and I came in to upgrade our phones and feel that Caleb bent over backwards to provide exemplary service.
He is extremely knowledgeable and very friendly and we would definitely come back to this location for any of our Verizon needs. Please do not hesitate to come to this location.
As an added plus, his coworkers are also wonderful to speak to.”
“India at this store is the most helpful person I’ve ever met. I’ve been here twice to upgrade phones and both times she was the greatest. It’s not even my closest store but it worth the trip!!!”
“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”
“I had a great experience today at the AT&T store. Kam and Ben helped me and my family upgrading our phones. They are very knowledgeable and patient and helped us chosing what we needed with the best deal they had available. I highly recommend them, they really went above and beyond.”
“I love all the techs in that store (AT&T 102 Washington Avenue Dumont, NJ )
They are friendly, knowledgable and they always are able to resolve all my issues”
“Wow such a good experience in this store.Luis was very helpful,respectful, knowledgeable and patient...Really appreciated his help.Eventhough it was store closing time he did everything for us with patience and didn't show any rush to do things..I would suggest this store to everyone..Luis is a great asset to your store.”
“Thomas and Adrian provided exceptional service to me and were patient and very knowledgeable. Thomas went above and beyond and helped me problem solve an issue I was having. He also gave me different options to save money while adding another line. It is refreshing to receive such amazing customer service and I recommend this store if you are a current AT&T customer or thinking about switching. It can get overwhelming with all the options and Thomas is super patient and explains things clearly. Thank you!”
“I was in the process of upgrading my phone. The 5 minute wait was because the young lady(forgot her name) had two customers prior to me. Her service was beyond exceptional and she was informative throughout the whole process. Great customer service!”
“Came to get my screen fixed. Best service & best pricing I’ve got ever. Have other devices going for amazing prices! Definitely will be back & will be the only store earning my business.”
“I brought my laptop in because one of the hinges had broken, causing the frame to separate from the screen. The technician at JRC Wireless was not only very nice but also highly knowledgeable. He fixed the issue within the timeframe given and at an affordable price. I highly recommend JRC Wireless for any laptop repairs.”
“Fixed my phone iPhone 11 cracked black screen he was quick phone looks brand new no warranty though but as long as it's fixed I'm happy thank you for the service”
10:30AM - 7PM
214 Mamaroneck Ave #2601, Mamaroneck
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“I had a pleasant experience at this store! Friendly staff, quick service, and economical. The guy knew his stuff and explained the issue clearly. He fixed my phone while I waited and it works perfectly well now. Highly recommend it!”
“I had an excellent experience with Jaylin. He helped me resolve my problems with my unexpectedly unexplained high bill that I paid for my 1 gig internet and 3 cable boxes. Very friendly. I wish we could have more people like him.”
“Absolutely outstanding service from Mary. I don’t think I’ve ever met anyone which such grace and patience. We ran into a few issues activating our phones due to WiFi issues in the store (not Mary’s fault) and even then she handled everything with a great attitude and was very patient. She is truly amazing. Thank you so much Mary.”
“The best Total Wireless store I've been to yet!! Maria is lovely and very helpful. After nearly getting scammed by the Poughkeepsie store who wanted $450 to $500 for 5 new lines and then dropped it down to a still ridiculous amount of $225, Maria was able to give me all 5 lines on the Total Unlimited 5G+ plan for the true price of $160. And that included everything, taxes, fees, SIM Cards, everything. I have no idea why Poughkeepsie was so dishonest. But this is definitely the store to go to. Excellent and Friendly service, it was a really great experience. Maria also has an adorable little schnauzer named Sammy or Sami (Not sure how it's spelt.) and she's so cute!! ? Just be gentle around her because she doesn't have the best vision and she gets nervous easily and will bark at you. But she won't bite! <:) So, if you don't mind the extra drive coming from Dutchess County or you already live in the area choose this Total Wireless location. Maria is excellent and trust me, you won't be disappointed!!! <:D It's also really convenient for my dad as well since he could stop here on his way home from work in Hawthorne to pay the bill. ? Come here for anything Total Wireless!! ? <:D”
“Joe the manager is a true gem! Came in for a request that didn’t work out but he helped me find a different solution that would save me a good amount of money. Thanks Joe, sorry for the hassle!”
“I had the misfortune of my cell phone falling into water which caused the board that holds the wifi and bluetooth to become damaged - no sim card error. I was devastated. Thankfully Belky (customer service rep) who was so knowledgeable and courteous was able to arrange for a replacement phone through my insurance (thankful I had it). The phone was received the very next day. Normally the data transfer from cell for to cell phone would be simple. However it could not be done without the wifi. Belky helped transfer the data which took awhile to do. She was very patient throughout the process. There were other issues that arose but she was able to handle it proficiently as well as efficiently. Because of her fine demeanor, I was inclined to inquire about other phone and watch offers which I purchased. Great customer service is a valuable asset to any company. AT&T should be proud to have her on their team. Although I I live close to another AT&T location, Scarsdale is my to go place for exceptional service. I will visit again to set up my new purchase. Thank you Belky.”
“I have been a customer of Boost Mobile, but I wanted to change to a new phone. I walked in yesterday, and the lady who worked there was patient with me, and was very knowledgeable about the services and devices to help me. I appreciate it very much.”
“Staff was professional and knowledgeable and willing to help, including a phone call I made after leaving the store to ask a question about the new phone. They also contacted me the next day to ensure everything was ok.”
“Came to upgrade my son’s phone today and Brandon was so patient and kind and was able to show me more than one way I was overpaying on my account. Awesome customer service!!”
11AM - 7:30PM
5 City Pl 2nd floor, White Plains
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“Awesome service, I got my screen and battery replaced there, guy knows what he is doing, very thankful with the results, my old iphone xs max has been given a second life, it feels and behaves as a new phone, thank you man ??”
“Thank you, Ramzy, for the outstanding service! He truly goes above and beyond to ensure you’re well taken care of. His knowledge, kindness, and thorough approach makes all the difference. I’m grateful for how easy and painless he made the experience and appreciate his help. I’ll definitely continue bringing my business to the Northvale location.”
“There are five minutes before they close the store and this guys were able to solve my problem apparently iPhone or AT&T I don’t know who is now putting electronic SIM card on my phone stopped working from one moment to the other one just because of that it sucks I have to take time of my time to go to the store And fix it After all the money I pay”
“I live nearby and had a phone (a refurb from a big website) fail me when most needed. Walked in, noticed that the guy I've dealt with before (Prem) wasn't there, and was worried. But the guys that were there (2/21/25) were great! They had me all fixed up with a new phone, changed account, good price, and out the door in much less time than I expected. And very pleasant, as well. Highly recommended.”
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“David is a most generous and patient man willing to help even the most exhausting customers with a smile and great sense of humor. Personally, he successfully remedied a situation that I was not able to unravel myself with Verizon. Thank you my new friend.”