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“Excellent sales experience with Patrick at the Niagara Falls Blvd store. Very personable, knowledgeable, and used a really good strategy with trying out a bunch of different products. He made it easy to decide which one was the best fit for me.”
“I went to the store on Thruway Plaza spoke to Shanice and I’m very happy she was so nice and she answer all my questions and concerns I buy at lot of stuff from this store and particular Thank You Shanice for your help I recommended ? %”
“justin was extremely helpful with finding our perfect couch and was also respective of giving space to browse as well as being easily accessible for questions, and was a relatively quick process”
“What a wonderful experience. We were greeted as soon as we walked in by Nicole D, who was extremely friendly and helpful. We needed a mattress quickly for our son, who had a current back injury from sports. Nicole showed us mattress that would be perfect not only for his healing, but there after for a great night's rest. Jake the store manager was very understanding in assisting us on getting the mattress the same day. We are so greatful for this wonderful experience, and for the professionalism displayed by both Nicole and Jake. Thank you so much for all your help and most importantly for helping our son recover in a comfortable bed. If you need a mattress, this is the place to go. Great service, great selection and wonderful employees.”
“Metro Mattress was 1 of 3 stores I visited I wish they were the first the sales person was extremely patient and knowledgeable I never once felt rushed or pressured I just was welcomed and educated I can’t wait for my new mattress I highly recommend Metro Mattress.”
“Very friendly and professional as soon as we walked in. Our sales rep was Arkell and he did an awesome job getting us the right mattress for our budget. I don't like feeling pressured into a certain product but appreciated that Arkell listened to our needs and wants and delivered the right product for US not everyone else. Great job and thank you!”
10AM - 9PM
1459 Niagara Falls Blvd, Amherst
Mattress Stores
“Its been over twenty year's since I purchased furniture from Raymour & Flanigan. Believe it or not my furniture is still in good shape. Glad I was able to purchase my queen size mattress at the same store”
“This place was great. Friendly, knowledgeable, and nice furniture.Irented a uhal here and was in and out. The uhaul was clean, new, and had a back up cam which was new for me. I'll be going back for my uhaul and furniture needs.The owner was a great guy.”
“I had a great experience shopping for mattresses. Paul was very helpful and showed me several different options based on what I needed. The process felt very transparent and pleasant, and there were no hidden costs or fees! I will update with more information once the mattress is delivered!**As promised, an update** The mattress was delivered today, on the date promised. The guys who delivered it were professional and helpful, the mattress was in perfect shape. All in all, a great experience, would absolutely recommend.”
10AM - 9PM
3770 Union Rd, Cheektowaga
Mattress Stores
“This was such an easy process. The sales associate was exceptional. The price was unbeatable. And the delivery was seamless! This is why I only shop at Raymour & Flanigan!”
“Went in looking for a new bed to alleviate some back pain at night. Ted was knowledgeable and friendly. We spent a long time trying out many beds. We were not rushed or pushed to any one mattress. Ended up with a comfortable bed, delivery and set up was professional and timely. Thanks.”
10AM - 9PM
1650 Walden Ave, Cheektowaga
Mattress Stores
“Alissa was AMAZING! She was very friendly and professional. My experience was quick and easy. She helped me with everything I needed an even offered me a tape measure to make sure the furniture I wanted would fit in my house. Definitely recommend working with her if you are going to the outlet on Walden!Purchased a new recliner and coffee tables for my family room.”
“Very welcoming place. Brett was very attentive to us and what we were looking for. No pressure to buy anything. Pricing is very reasonable & better than most places! I would recommend you stop in to see for yourself!”
“Dealing with Jack was awesome. Jack was well versed in components/materials of various types/ styles of beds and assisted with narrowing down selection based on my responses and comfort level I desired. Very professional and definitely has a knack in-sales/customer service. Great shopping and sales experience, ask for Jack… you won’t go wrong. Pleasure doing business with you Jack, keep up the good work.”
“I love my Otis futon- extra firm. Just love it. The best night’s sleep always. My first Otis futon lasted almost 15 years (before the me-shaped depression became pronounced) and my new one (nearly 5 years old now) is just fabulous.”
“This is the 2nd time that we have gone back to this store looking for a mattress so far. We are very pleased with our 1st one but our lower backs were not so we went in looking around and we bought a firm bag and I'm. Hoping that this works better. It has the lift for your feet and your head. So I'll probably not snore as much and my feet will feel better. The husband's back will feel better it as well and I don't know. I'm whether or not any of you step on into this place but it always treats you fair and veterans get”
“We found a great deal on a floor model rug! We were greeted and helped in a friendly, timely and professional manner! We are currently looking to get some new furniture but we are not in a hurry. The staff was still very polite and we felt no pressure to rush our decisions and encouraged us to look and even photograph items of interest! Thank you very much!”
“Willie sold us a washing machine, and although it took a little bit longer to get than expected. Rob and the crew were amazing throughout the process. Josh was a lifesaver when he installed it for us!!!! Thank you again for the great new toy!!! lol”
10AM - 9PM
4545 Transit Rd, Williamsville
Mattress Stores
“Best furniture shopping experience! Raymond was very nice and assisted us with making our purchase in a non pushy way! He was also training Angel who was also very nice!! I'm excited to get my new furniture!”
“store is huge and has the best selection of home furnishings anywhere! we went to buy a sleeper sofa and bought a rocker swivel chair and rug! the selection and choices are amazing. shout out to Raymond, our very knowledgeable and sweetheart of a sales person. Raymond made the experience easy and seamless. he listened to what we needed and wanted and showed us several options to choose from. We will return to this store for all future furniture needs.”
“I received a call from the store reminding me that my points were expiring. I was asked if I wanted pillow. I chose the leg pillow to assist with body alignment while sleeping on your side. Got it in the mail and So far, so good!”
“Mimi is great! We got exactly what we were looking for without breaking the bank. Thank you!Also, the delivery was prompt, 2 very nice young men delivered the order, and set up was done in no time. Thank you as well!”
“Awesome place you need 2nd hand appliances this is your place I've tried market place and other places but kw gave me a machine that works and a small warranty to go with it the owner works in store very polite and courteous even gave me a few bucks off the selling price would definitely recommend”
“The showroom is huge! Mostly everything we looked at was very good quality. We were shopping for a new sectional and dining set. Our sales person, Michelle R , was very friendly and helpful, and was very patient while my children were getting antsy! I also love that this is a family owned, local business. Very happy with our experience and our purchases.”
“Bought a mattress set there last year and am going back to get another set of mattresses (king) for my kids! Quality mattress .. great staff.. set up in my home by the owner! Great family run business! Stay away from Big box stores.. better deal here if you know what you want! Shop elsewhere.. I’ll guarantee you will end up purchasing your mattress here.. don’t be stupid with your money”
9AM - 5PM
101 Benbro Dr #100, Buffalo
Mattress Stores
“Sales Person named Mike helped us . Very knowledgeable. Not pushy . Asked the right questions and gave space when needed . Nice experience. Great discount . Nice job Mike”
10:30AM - 5:30PM
919 Broadway, Buffalo
Mattress Stores
“I dropped into this place on a whim and had no idea it's a long-standing locally owned business. Apparently my grandmother got a set from there years ago lolI purchased a set of end tables and saw a few other items I liked. Larry made the purchase smooth and I liked that they had someone to carry the furniture out to the car. Great price for the set I brought”
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“Was very helpful. Very friendly and have a great selection. Was able to get the bed I want for a great price!!! Would come here again and again!!! Thank you so much”