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“Brunswick Pioneer is wonderful. The staff is very helpful and knowledgeable and go the extra mile to help you with whatever transaction you may have. I have been coming here for a very long time and I appreciate the excellent service and the friendly and helpful staff that are here.”
“This is one of the best banks that I have been going to for the past 9 years my favorite people over here are Iris, Elsinore, I have known them ever since I’ve been banking here and the best thing about them is, they always treat you like family and make everything easy for you they are very kind hearted and trust me if you have a small chat with them you’re always going to wanna go back to talk to them thank you for doing what you guys do for me ❤️”
“The people who work here are the nicest people i know Dave name but there are others who work in the cubicle office who are very knowledgeable and helpful. I will be with them for a long time also the investment are very nice and always ready to help. Dave is very helpful and a great manager and listener never rushes you the tellers always remember you and are great”
“The branch manager has always been very helpful. I’ve used the same bank for the last ten years and this new manager is more involved with his clients then ever before.”
“I cannot express my satisfaction enough at the tremendously pleasant, easy, and efficient experience I had here. I made an appointment with Matthew to buy out my car lease after Wally's Volkswagen tried to over charge me $2,000.00. Matthew got me a loan for the exact amount I owed, at a very fair interest rate, and had me back to my regular life activities in under an hour. What started out elsewhere as a stressful process was made stress free and even enjoyable by CAP COM's employees. I am beyond grateful.”
“At least the last time I was there super friendly and accommodating!! I ask if they could wear disposable gloves during the transaction because they handle money all day. The manager is amazing and always accommodating. Def recommend over the Latham branch if you can avoid going there I would go to Troy!!”
Closed
820 2nd Ave, Troy
Banks
“All of the employees are extremely nice and willing to help you out. They get through the transaction as quick as possible while always upholding customer service.”
“This local branch of BVCU is exactly how I always imagined being a credit union member should be. Have never had nearly as great an experience with any previous banks or their teams until switching to this location and Credit Union. Not only are their account offerings cost effective and beneficial, it was beyond easy to prepare to setup our personal accounts and then even a business account for our LLC which has been nightmare in past banking experiences. The team here is kind and the location is helpful and clean and organized. Special shout out to our favorite banker there, Mike C. He’s a rockstar at what he does and also just a good human who’s been so helpful to us as our new banker but also as welcoming team since we are new to area from Texas. 12 out of 10 stars for Mike and the BV team here at this branch location!”
“Excellent environment! I booked an Appointment with Aysha Malik ( if im not mistaken her name). She took time to understand my needs before recommending me the right thing. She made the process of opening an additional account very seamless.she is very patient, friendly and proficient. I highly recommend this bank and if anyone ever needs to get something done, book your Appointment with AYSHA MALIK.”
“I never imagined having a banker before Jules, who works out of this branch. They are absolutely wonderful to deal with, as is the rest of the staff. I would gladly tell anyone to move their business here, and to this branch specifically.”
“Excellent personal service. They used to have longer hours prior to the pandemic. I wish they would go back to the longer times they remain open. But, like everything else, it is difficult to hire more workers. It would be nice if they added another branch closer to my home.”
“I have had nothing but good experiences working with this financial institution. They have always been pleasant, helpful and informative. There are never lines or wait times when making transactions. The lending department is particularly quick & efficient. I can’t think of a reason why they would t get 5 stars.”
Closed
33 3rd St, Troy
Banks
“My account was hacked this Summer and it couldn’t have been handled any better. Gloria was very pleasant and more importantly she did what needed to be done without a problem.”
“A bank spread across America. I saw good reception from the teller service and gave me an appointment to meet the greatest bank consultant, Shaun Minnis, who explained the full details. Truly, a heartfelt thank you. Thank you as big as the sky for such great people in performing their practical duties.”
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“It was a million dollar experience. Mr. Alexander was awesome sauce. Clean, great atmosphere. I would recommend this bank to anyone. 5star rating. Excellent customer service.”