Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store offers a range of services, including broadband Internet, mobile, and cable TV, at their location on 740 Hoosick Rd, Troy, NY. Customers can shop for Internet, upgrade services, pick up or return equipment, and pay bills. Reviews highlight the store's dedication to customer service, with staff members like Andrew going above and beyond to assist clients. He helped a customer troubleshoot a power issue unrelated to Spectrum and provided guidance on setting up a wireless router. Another employee, Mike, was commended for his kindness, making an elderly customer comfortable by offering her a chair. Divante assisted a customer in switching from Verizon, ensuring a smooth setup for multiple lines. Cory Riley received praise for his friendly and helpful approach, clarifying billing questions and signing customers up for additional services. However, some customers noted that staff could improve their focus on addressing issues rather than engaging in personal conversations while customers wait. Overall, the Spectrum Store is recognized for its helpful staff and competitive prices, making it a reliable choice for telecommunications services.

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1. Troy, New York