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“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“The gentleman name LEM help me out very well!!! Even when he was helping me, he calm me down and help me with my solution. Thank you veryyy much with taking your time with me.. maybe for others is not alot but for me my friend... you help me alot!!”
“Ms. Glover and her staff run the best post office in the city of New York. They truly care about their customers. I had a missing package and the follow-up and efforts to get it delivered to us were above and beyond. Thank you for the excellent service!”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“Since I've moved around this area this post office been my go to an the staff one particular very kind an helpful. As a small business owner new at that. She help me understand the difference with shipping labels among other things. If only I remembered her name.”
“I live near the post office and visit frequently to drop of packages for an online business. The staff are always kind and patient even though the line can get understandably long as there are thousands in the area with limited choices for package delivery.”
“I never had a problem with this location. When I visit I am in and out. Georgia always says hello and she is courteous. She helps me with any questions or concerns I have. ?”
“I give five start. I like it here better nice employees are nice I always buy her a snack but I do not know her name very helpful. to me and very nice two people. only it my complaint long Line . my opinion this post office very good”
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“Easily the best post office I’ve ever used. They have a parking lot (!!) and I’ve gotten to know both postmasters and most of the clerks over the past decade. The staff is professional and efficient and even though at busy times it backs up easily (credit a lot of privileged suburbanites who use the USPS all of once a year and equally unprepared college kids from the two local schools), I have always trusted this post office and the excellent service and support they’ve long given me and my business.”
“I had a great experience with Yolanda! I went in to take a picture and sign my application for passport services, and she was the sweetest and most kind person. Her customer service was excellent—she made the whole process smooth and pleasant. Thank you, Yolanda!””
“All I've had were positive experiences at this Scarsdale post office. I don't agree at all with the other reviewers regarding the man with the mustache. He's always polite and friendly. Regarding passports, there are rules and you need to follow them. If you don't make an appointment, they can't service you. What's so difficult to understand?
Every worker in here are very nice and have taken care of me through many years.”
“Daniel and Albany were super patient and helpful for my moms first time PP application. Very rare to find such customer services these days. Definitely will come back for my any shipping work.”
“I'm fascinated by the amount of negative reviews. This is a post office that is consistently OPEN extended hours because all other nearby branches close earlier. They work hard and efficiently and there's always 2 people working (well at least every time I go).
For your stamp and packaged needs, they're great!”
“I have dealt with many Postal Service locations and employees in my near five decades on this planet, but this location is the best. The counter staff are so good, kind and helpful. Our delivery driver goes out of his way to provide exceptional service we nearly take it for granted. This is a model location of professionalism. Cannot say enough great things. Thank you.”
“Quick, efficient, and pleasant experience. The woman helping me (I believe her name is Barbara) was an angel on Earth and helped me to figure out my issue. Single-handedly turned my crappy day into a fantastic one.”
“Just submitted my expedited passport renewal here. The woman working the counter was incredibly helpful and patient. Best experience I’ve had at a post office in years. Definitely will come back to this one over others in the area.”
“Super friendly workers, I filled out my mail envelope wrong, and she told me how to do it properly and taped it up for me since the original envelope couldn’t be resealed without tape. This was 30 minutes before closing as well.”
“No lines, fast customer service. The guy at the front was very helpful and friendly. Best post office I’ve ever been to. My visit was excellent, no complains! Will be coming back. This place deserves five stars.”
“I had a problem with a delivery and really needed some assistance quickly. I called and a Ms. Hyman assisted me beautifully. She was kind, thoughtful and went above and beyond to help resolve my issue. Such a nice experience. Thank you to Ms. Hyman and to my mail carrier Tasha,(who is ALWAYS above and beyond).”
“I was greeted by the staff person behind the counter Clerk#11 by my receipt(didn't asked his name). He patienly provided me with information about the pricing of packages and the best option. Thank you!. Great customer service. Place is small and you might miss it if not paying attention. Items for shipping (priority/flat rate boxes, labels etc ) are in stock out in the waiting area.”
“Step on up to the happy window. Your soul will be transported even further than your international package to grandma in Tajikistan by the loving spirit of the staff here. No frowns. Just love faith and hope allowed in these parcels!”
“This is the best post office because of Justin. A couple of the other reps are nice, But Justin goes out of his way to be pleasant, efficient, friendly and best of all, knows his customers by name. I love it. I love how he greets his customers. It makes all the difference.”
“Please hire more workers like Cindy! She was fast and efficient. There were 5 customers ahead of me and she served them ALL in less than 5 minutes. Packages that she scans are already in the system and don’t take 24 hours like many other workers!
Edit: Fernando took the time out of the remaining minutes of opening hours to help me pack and ship Jadon Doc martens while having a good sense of humor! Thank you Fernando!”
8:30AM - 5PM
875 Saw Mill River Rd #4, Ardsley
Post Offices
“Gregory is the gem of this post office. Patient, accommodating and just overall a nice person. Only reason I can’t give 5 stars here is because every time I come in, only 1 person is working the front and there is always a line. If they could adjust that, I think the reviews here would drastically improve.”
“Looks like all of the 1-star reviews are regarding passports. Weekday afternoon the Asian gentleman George was perfectly delightful and pleasant with handling my prepaid mail. So all is well with normal postal business. I suppose go elsewhere for passport making.”
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“Needed a lot of help mailing a big package. Philip was at window and greeted me and asked if I needed help. He was cheerful and really helped me get package ready and mailed it off. He asked me how fast I needed to arrive and explained different rates. It was a pleasure to deal with such a kind and helpful clerk. I hope when review time comes around management checks out his accolades. I’m sure he has many.”