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“I was already going to leave a good review for the cleanliness to value ratio, but now I’m leaving an EXCEPTIONAL review because of Thomas, who went above and beyond by jump starting our van with his personal car, getting is on the road on time during a pretty rigid travel schedule.
THANK YOU Thomas, you helped us in a big way, and you did it with a smile on your face. BW (and us) is lucky to have people like you looking out for your guests. Karma, do your thing!!”
“My husband and I recently enjoyed spending a few days in Canandaigua. We stayed at the 1795 Acorn Inn Bed and Breakfast. Sheryl was wonderful and welcoming. Everything from our beautiful and comfortable room to the absolutely delicious, gourmet breakfasts were above and beyond our expectations. We'll definitely be back!
Sheryl, thank you so much for making us feel right at home. We had an incredibly relaxing weekend because of your hospitality! Maureen and Greg M.”
Open 24 hours
800 Pittsford Victor Rd, Pittsford
Hotels
“Everything was clean and tidy. The room decor is a bit dated but everything is well taken care of by the housekeeping staff. Upon arrival I stood behind another guest who was complaining about her room location. The lady working the front desk handled the situation with a very professional demeanor. We only needed to stay for one night but I would definitely stay here again.”
“Lovely service and experience at the Woodcliff. May have had some bumpy times during Covid but they have come roaring back. The restaurant is amazing - be sure to try one of the pastry chef's specialties and the sea bass was to die for! They are renovating the lodging and have already renovated the spa. A beautiful sunset dinner and view is worth every penny.”
“The Bella in general is a really cute place. Nothing fancy, but comfortable. And it was immaculate ! We had the economy room. Only one side of the bed is accessible, so one person has to move to let the other out. The bathroom is in the corridor, which we didn’t know until the day before arrival when the host called us.
We have stayed all over the world, and so do have places to compare to.
We would recommend it, but you have to be able to overlook the small inconveniences. ?”
Open 24 hours
41 N Main St, Pittsford
Hotels
“This property is all about location, right on the canal. Rooms are fine, nothing special. No pool or hot tub. Spa services quite expensive. Restaurant at hotel served an excellent breakfast.
Walkability: Several restaurants nearby as well as great dairy for ice cream. The hotel does have a shuttle that will take you to places nearby as well as the airport.”
Open 24 hours
6108 Loomis Rd, Farmington
Hotels
“Under new ownership! The new owners are really cleaning up the place. Rooms are being renovated and the property manager Jeff works hard to do everything to make sure things are running smoothly. Can’t beat the location and views.”
Open 24 hours
199 Woodcliff Dr, Fairport
Hotels
“Nice hotel. Clean rooms. Beds were comfortable. Staff was helpful. Two issues were - no microwave in rooms and only one uncomfortable desk chair for a two person room. There were no upholstered chairs.”
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“The general manager offered exceptional customer service. First, when my first room had a temperamental heating unit, she immediately moved me. Then, when I needed to extend, she offered me a good rate. Finally, on Monday morning she unburied my car which had been covered by the snow storm.
I cannot imagine that going that far to assist customer is part of the job description--that is an EXCEPTIONAL level of customer service.”