Hotels near Pittsford, NY

“We enjoyed this stay. The rooms and hotel appear a little outdated but overall we enjoyed being there.. was looking forward to using the Jacuzzi but was out of service. Sam and Skylar were very courteous and professional.”

“We had a wonderful stay! The rooms were very clean and nicely updated, which made everything feel fresh and comfortable. The staff were friendly and welcoming throughout our visit, and our room attendant was especially kind and attentive — we just wish we had caught her name to thank her personally. Overall, a great experience and we would happily stay again.”

“Elizabth Anderson was extraordinary! Her kindness, professionalism, and enthusiasm were superior! She made my experience unforgettable! With gratitude, Glenn Brucker”

“The general manager offered exceptional customer service. First, when my first room had a temperamental heating unit, she immediately moved me. Then, when I needed to extend, she offered me a good rate. Finally, on Monday morning she unburied my car which had been covered by the snow storm.

I cannot imagine that going that far to assist customer is part of the job description--that is an EXCEPTIONAL level of customer service.”

“Manager is wonderful,room was very clean,shower pressure and heat was amazing for my scoliosis pain after the long car ride. Grandpa Joe who cooks for breakfast did an amazing job! The food was great and my son who has autism drank apple juice for the first time in seven years because Grandpa made it fun,he even put on kids news (cartoons) to watch while eating!My eldest son said it felt like home,which says it all. We are looking forward to our next stay!”

“The entry could use some sprucing up. The furniture looks very worn. The room was beautiful and comfortable. The bed slept amazing. The front desk staff very nice very helpful. When I made my reservation, Danielle was very helpful with finding me a room with a view of the greenery and he set up my spa services. I do have one complaint that stood out while having dinner my waiter Constantine. Spelled with a K Asked if there was anything else that he could get me I said yes I would like some bread he responded with we do not offer bread. My response was the Woodcliff. Don’t have any bread.? He said they do, but you would have to purchase it? That was the end of the conversation after I gave him a long stare because what I did not request was free bread I requested (bread) Sometimes we miss the opportunity of good service and of making an extra dollar because of our own assumptions Or perceptions. Constantine was supposed to bring me bread and the price of the bread was supposed to be on my invoice. Nothing more nothing less. Other than that, I want it to be out of the way for a bit of peaceful respite and the spa at Woodcliff definitely provided that for me. That view from the tranquility room is absolutely amazing. I could’ve stayed in there all day the furniture, the placement of the furniture, the soothing calming color palette 10 out of 10.”

“stayed here for my daughter’s wedding, and everything was perfect! The venue and staff were absolutely wonderful—so nice, clean, and welcoming. The room was spacious, spotless, and very comfortable. A special thank-you to Carla, one of the housekeepers, who was so attentive and friendly throughout our stay. She truly went above and beyond to make sure we had everything we needed. I highly recommend this hotel for any special occasion or getaway!”

“Tried out the Spa for a Signature Facial. Thinking it needs to be a monthly visit! We will definitely go back.
Loved the waiting area with large windows that offered amazing views.
Service was prompt and attentive.
Rooms and changing areas, sauna, all clean and quiet. Truly a top notch visit and we felt right at home.
Sorry no pictures...!”

“Made the best of a bad situation at this Best Western location in Rochester. My mother booked the room on my behalf after I suddenly fled an abusive job, and the staff were incredibly kind and looked after me as a solo female traveler.

Rooms are equipped with deadlocks on the inside, beds were clean and bug-free, and the bathrooms were stocked with ample amounts of shampoo, conditioner, body wash, and lotion.

I spent two nights here while I recovered from overwork & prepared to fly home, and I was well taken care of. Shuttle came in the morning and transported me safely to the airport. Great value and good people behind the counter. A huge thanks to everyone who helped me on my way back to Texas.”

“I can only tell you that I loved this hotel. It is a hotel with few rooms and there are only 4 floors, but very cozy. I think of the few places I can say that everything was good. The attention, cleanliness, service and breakfast were very varied even though my check out was on Monday. As an informative note, I did not know that breakfast on Saturdays and Sundays was 7:00am/10:00am and that on weekdays it was 7/9:30am. And the reason was because the day before I had not gone down to breakfast and when we went down almost at 9:30 that's when I found out that information. But anyway we had a few minutes and it gave us time to enjoy breakfast. The employees are super attentive, especially a young woman named Rosa who, even though she was not the cleaning lady, asked for towels and toilet paper and I gladly took them to the room. So if you are ever in the State of Rochester, don't think twice and go to Holiday Inn Express.?Rooms: Very comfortable and spacious.”

“Went to visit my daughter. I always stay at Marriott, but decided to stay at one closer to my daughter.
Reviews started previously renovated. Inside was very nice, quiet and clean.
Everyone at the service counter was very kind. There were a couple of times my key stopped working and they were very helpful in fixing that.
Breakfast was traditional continental, coffee was hot and good, dining area is small but there weren’t many people there all at once.
The room was nice…a little wanky. It was a corner room, so you entered into a small, empty room, turned the corner to a small hallway with bathroom on one side and closet in the other, before entering the room. The room was spacious and clean. The bed is a little low to the ground for my old knees, but I was comfy.
Enjoyed my stay, will return.”

“Had a malfunctioning air conditioner that made the room very hot when we were out at dinner, but when asked they were very prompt and professional with fixing it and getting the room to a desirable temperature”

“People here were solid. The rooms could use some investment. First room we walked into had a bathroom floor covered in water. Someone didn’t shut the shower off and it was dripping long enough to cause that. Front desk was great and got us a new room right away.
Second room was good, but the shower nozzle was a major inconvenience.
Rooms were very clean. Reminder that DT doesn’t do complimentary breakfast. People said the breakfast place was good inside though.
Again, just needs some investment in the parking lot and rooms.”

“The hotel service and staff were friendly and helpful. The room was a suite with a couch , the frig worked great ( keep everything very cold) the microwave was small but adequate. The hot water was plentiful. The bed was firm but comfortable enough. The rug was old and worn. The TV had plenty of channels. The only problem was the Toliet! It was elongated but had a small round seat !! Ridiculous it should have been replaced long ago ( see photo ) the top of the tank didn't sit correctly as the internal works were higher than the tank walls.
The parking was fine and there are electric charging stations there as well. The surrounding area has plenty of stores and restaurants for anyone's needs. The daily breakfast was good... juices , coffee /tea , some fruit , cereals, waffle maker and the hot foods served were sausage links or patties ( no bacon during my 9 day stay ) but scrambled eggs or omelets or flat round cooked ( like on a Mc muffin ) there was also small potatoes usually. Overall very satisfying. Decent gym and facilities.”

“The hotel is well located in the center of downtown. While the city has a limited amount of things worth walking to, the things that are were close to the hotel and made it easy to get to. The hotel itself was clearly renovated recently and the renovation did a good job with the rooms clean and in good condition. Only real critique is that there were no towel racks which seems like a weird design omission during a remodel. The hotel restaurant had good food and the employees were extremely nice. It's honestly a recommendation if you're looking for somewhere to eat going there is not a bad choice at all. Overall if I were to stay in Rochester again I would book this hotel again.Rooms: Rooms were recently remodeled and are in good and clean conditionWalkability: This hotel is centrally located in downtown making it walkable to different restaurants and suchFood & drinks: The food and drink of the hotel restaurant was very good no complaints at all and definitely would recommend”

“Clean, inexpensive and convenient to businesses and the ROC airport.

On-site amenities such as fitness center, breakfast and the bar restaurant make this my go to when in the ROC.”

“Look, it's not the Hilton, it's older and could probably use a some polish. The restaurant on site is a line dancing bar, so there's some ambient music until close (currently midnight). But the (non-smoking) room was clean and comfortable, with all the amenities you'd expect. The staff was friendly and responsive. I have had much worse experiences for much more money. If you are looking for a place to just stay the night, it's totally fine. Don't let the bad reviews sway you, I can get where they're coming from if you want something sleek and modern, but this hotel is totally functional.”

“For the price and availability 5 stars.... a lot of changes and improvements have been made as well as room updates.... the management and staff are extremely polite and helpful... definitely recommend

Safety: Feel extremely safe at this location compared to many other name brand establishments”