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3 - 5PM 9AM - 2PM
57 4th St, Waterford
Shipping Centers
“Was worried about shipping a package overseas. Greg at Latham DHL was super competent and walked me through everything, quickly had my mind at ease. Thank you Greg for a great transaction. Highly recommend”
8:30AM - 6:30PM
Westgate Plaza, 911 Central Ave, Albany
Shipping Centers
“They have great customer service you can go there to drop off packages pick up packages copy facts buy mailing items you can even go on logistic QR code sometimes you don't even need to package your item you can just take it to them like it is with the QR code and they'll handle everything for you very courteous is usually not a very long line”
“I experienced charging issues and brought in my laptop for Tech help at Staples in Latham. I called prior and the same service rep, Andrew, helped me. He resolved the issue quickly. Andrew was polite, calm, and helpful. Really appreciate his help and Staples for offering this service!”
“Best customer service. This business has everything a UPS store has except the long waits. Everything from international shipping to scanning, faxing, copies and notary services. Can’t believe I never knew it was here in Albany. Safe, clean location.”
“Currently completing an expansion of my daughter’s business, Shipology to the Stone Management facility in Watervliet,NY. They have treated her like family. That makes Dad feel really good.”
“We use Sentron for almost all of our mailings. They are great to work with, do quality work, and are always upfront and realistic about timing and costs - which always exceed my expectations. Even when I have to beg for a rush job - they do their best to accommodate. They know our business and seem to understand and be flexible about working with us and the craziness of the non-profit world and I trust them with our direct mailings, event mailings, and everything in between.”
8:30AM - 6:30PM
5 Southside Dr, Clifton Park
Shipping Centers
“I had a mixup while trying to pick up a very important package. Biruk, I hope i'm spelling that right, went above and beyond and resolved the situation and saved the day. Thank you very much, Biruk!”
“I’ve used Silver Griffen a couple times now both for very important packages - one my bridesmaid’s gift boxes and then later my wedding ring to get fixed. Every experience has been amazing! They’ve been incredibly helpful and kind with my difficult requests.”
“I have had the most frustrating experience with FedEx this week. BUT I would just like to say Bridget who was working tonight was probably the most kind and helpful person ever. She was understanding, helpful and empathetic. As someone who is in customer service management I truly appreciated having someone that new how to deal with a situation with a frustrated customer. I drove over a hour to pick up and my package and wasn't there. She exhausted every option to help she was kind she even made sure to take a personal interest in resolving the issue and I showed up right before closing. She truly goes above and beyond. And I called 1800FedExgo after leaving.....that was ridiculous and pathetic the people on the phone literally put words in my mouth didn't listen to anything I said and made me want to throw my phone out the window. So yes to Bridget but FedEx do better.”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
“Alex is always amazing—welcoming, friendly, and smiling every time you walk into the store. From the moment you enter, the atmosphere feels inviting, which is something you don’t always find these days. Customer service can be lacking in many places, so it’s truly refreshing to see Alex and the rest of the team at this UPS location consistently go above and beyond. They are always approachable, helpful, and professional. Thank you, Alex, and thank you to the entire team for your continued service to the community.”
1:30 - 3PM 8:30AM - 12:30PM
137 George St, Troy
Shipping Centers
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“Had a wonderful experience with Mary from the front desk. Seldom do I send an email that's not electronic. So I always sincerely appreciate someone helping me remember where I write what on the envelope.
Thanks again”
“I needed Ink for my HPENVY Printer, and was taken care of very quickly by 1 of UR clerks, and then a Manager type accepted the flyer for the upcoming Chicken BBQ On April 11, and I was checked our very nicely Ken”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville
Shipping Centers
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
1 - 5PM 8:30AM - 12PM
2 116th St, Troy
Shipping Centers
“My favorite local post office. Usually not too busy, I go here a lot. I like it better than downtown because there is a parking lot and (usually) shorter lines. The staff is friendly and helpful. The location is small but it's very convenient for anyone in the Lansingburgh area.”
2:15 - 5PM 9:30AM - 1PM
807 NY-40, Melrose
Shipping Centers
“My husband ended up in the hospital & I'm on oxygen 24 x 7 and our delivery person is delivering my mail right to the front door. Kindest person I have met in such a long time.”
“We have been doing business with Trans-Border for over 20 years. Their professional attitude and speedy responses are consistently excellent. Communications are always smooth, and their pricing is always transparent. They are truly the best logistics partner to work with.”
“This was my first time in, as I usually use ups ground shipping. I will be back for sure! Lea was very helpful and had excellent customer service. Thank you for making it a seemless process for me.”
Open 24 hours
10 E Industrial Pkwy, Troy
Shipping Centers
“If you are looking at the troy location for New Penn at 10 industrial parkway troy ny. It is no longer located there. the is the new location for R&L Carriers”
“Not to be confused with the Southbreast, which is the nickname of a girl I knew who was born with a boob where her jayjay was supposed to be.These days I drive everywhere, but when I lived in Southern California (you know nobody walks in LA), ironically I did so without a car, and used to get around using buses and sometimes trains and very often planes. So basically John Candy without the excess weight.I flew to so many airports in the west end of the country on Southwest, from Boise to Portland to Spokane to Seattle to Sacramento, Vegas, Orange County, San Diego, and so many more, according to my flight records (a personal record I keep of all flights I've taken.I was in and out of Albany just once... my partner and love of my life lived in Buffalo, and if it were much cheaper, or if we were heading to NYC, I sometimes flew into other NY state cities or nearby cities. Albany had a much more understated airport than I expected, but it was nice and clean.I can't even count the number of flights I took from Los Angeles International to places like San Diego, Las Vegas, and much further afield back home to New York and Buffalo via other places like Detroit.I used to basically live in LAX although I also flew Southwest to or from places like San Diego and Las Vegas and even from Hollywood (Burbank) once, and John Wayne in Orange County on three occasions when I was living in San Juan Capistrano. And so many more.Southwest Airlines was amazing back in those days, and it's a little bit less great now, but it's still one of the better ones of a bad bunch, and they're still a little bit less likely to be ripping you off for things like baggage and whatnot. And I appreciate that.They're still my favourite airline, even though like most other airlines they've definitely had some major setbacks after 9/11, and in terms of the economy.”
8AM - 5:45PM
685 Watervliet Shaker Rd, Latham
Shipping Centers
“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”
2 - 5PM 8:30AM - 1PM
85 Main Ave, Wynantskill
Shipping Centers
“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
2 - 4:30PM 9AM - 12:30PM
3991 NY-2, Cropseyville
Shipping Centers
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
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“I ship with the Waterford post office pretty frequently as I run a decently high volume ebay store, and its the closest location to my work. I have nothing but amazing things to say about everyone who works there. From the Supervisor, Simon, right down through the rest of the staff. They have been nothing but helpful and accommodating with helping me run my small side business and figuring out a couple challenges I have faced. I'm sure working at the post office can be a very thankless job. Never applauded for the millions of packages that make it on time and always blamed for the mishaps. But i would just like to say THANK YOU to everyone who works there. I really appreciate your commitment to customer service, and will continue to use your location as long as I'm in this area. Thanks again for everything, Jeff.”