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“Excellent and fine attention, the best guidance and quality in your products, I found all the accessories to remodel the interior of the house... a world of options, congratulations Home Outlet Latham”
“Went in for a sump pump. What a fantastic store. Employees were awesome and very friendly. Everything was super organized and the store was immaculate. I'll definitely give this place my business in the future.”
“Although I don’t live in the area, I have occasion to stop there when visiting, and although some of my requests require me to travel elsewhere because what I’m looking for is not available the staff there has been helpful. They have gone out of their way to accommodate my needs and most recently, They held a product for me until I could get in the area and purchase it. I’m impressed with the manner in which they treat their customers even ones that they don’t know.”
“Best hardware store on the planet. You cannot walk in this place without three people asking if they can help you. They know everything about everything, and bring you right over to where the item you need is located. And they're happy to help, unlike the folks in the home Depot and Lowe's, who run away from customers at all costs. What a pleasure to have this store in our community.”
“I needed 4 screws that totaled $0.99. The service I received was a million times that.
Successful businesses treat the $1.00 customers the same as the $1000 customers!
Give them your business!”
“Great shop. Knowledgeable, trustworthy, honest and fair. They have worked on all my small engines and equipment and always do a great job. Everyone who works there is very nice, helpful and approachable, especially the owner. Highly recommend this local small business!”
“I always shop at my local hardware store first before going to the big box stores. 99% of the time they have what I'm looking for and their prices are just as competitive. Local hardware stores are closing all over the country and they need local support. There is always someone available to ask a question or to show you where something is you are looking for and they are right around the corner from my house.
Please support your local hardware store !”
“Amazing staff - Rick was a huge help getting a Festool part ordered. They sell SawStop machines and accessories, as well as a huge collection of Festool machines and accessories, and normal paint/finishing supplies of course. I’ve interacted with a handful of different staff members at this point (including Mike, who I think is the owner) and everyone has been 10/10. Highly recommend stopping by here!”
“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
“Moira is a wonderful Ace Associate. Moira said hello to me when I entered the store and asked me if I need help find anything. Sincerely, Marilyn Birmingham”
“I see why this place gets decent reviews. The staff are very knowledgeable and helped me out with a ton of questions. Was able to make the purchase I needed. Would recommend.”
“This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.”
“Great location. Quality products. Bright aisles, clean aisles. Found everything I was looking for and then some. Glad there is a Harbor Freight in this area.”
“Best place in the city for home improvement! I had an amazing experience working with Nicole, Sean and denise to do a kitchen from zero all the way to something incredible. A lot of time spent to design they don't rush you to just get you sign and pay and move to the next person, they spent as much time it needs to have the best outcome. Definitely recommended, you will get the best service, price, and quality ? ?.”
“Great people to work with! Had an issue with the bill on my snowblower service, and Nick Jr. took the time to listen, look into the problem and help to resolve it to my satisfaction. Would gladly work with them again”
“A great hardware store that has EVERYTHING, and the staff are attentive, knowledgeable and friendly. Such a pleasure going here. Big box stored are a hassle and not any cheaper.”
“I’ve only visited the Counter at Capitol District Supply in Albany a few times over the past few years, but every visit including today has been a great experience. The staff is always extremely helpful and friendly, and they take the time to make sure you get what you need. Their prices are fair, and the overall service is top-notch. I highly recommend them for anyone looking for heating and plumbing supplies.”
“It's a Friday place to get items that you can't find anywhere else at a neighborhood store n item I needed was not on stock but said would order ir n call me when it comes in”
“The staff is knowledgeable, professional and personable.
Their prices are right in line with the big box stores.
They were extremely cooperative and flexible with delivery.
So convenient and easy to get to especially when you live in the city.
It’s wonderful that this business has chosen to remain here.
Great Experience.”
“This business is one of a kind. You should see the parts they have . They have the knowledge and service that other suppliers don’t as well as so many choices of equipment to choose from. When I first walked in I couldn’t believe the friendly staff and super clean facility.”
“This hardware store has everything. Everyone working inside the store was very friendly and very helpful. They also help support other local businesses. Stop by and pick out a unique Christmas gift for family and friends.”
“Fantastic customer service both times I needed parts for ancient equipment. They were able to cross-reference and find drop-in replacement parts and had them in stock.”
“I was very happy today to visit my Tractor Supply in Glenmont NY! Great service as a called ahead of time to see if they had a canner in stock. Not only did they have the canner in stock they also held it for me so I could get it on my lunch break. Then to my surprise they price matched Walmarts price on the canner as well! Thank you for great service! I highly recommend they. Go see them for all your summer and all season needs!!! Kudos to you the cashier and manager on today I appreciate you both!”
“I had placed an online order, my order never delivered I called corporate they called the store that my order was being filled by. I received a call the same day from Joe Krawiec he explained that it was a computer glitch he tried to fix it Joe called me back to keep me updated on what was happening but we had to reorder it, Joe guided me through the process of reordering it and made sure it was correct. The next morning he checked on it called me immediately and said that my order had been shipped and I should receive it on Tuesday, which I did!. Joe made me feel as though I was the only customer he had to deal with for 2 days! He took time to listen to me complain! I felt he understood my frustration. And he followed up with me!!! You don’t get customer service like that anymore!! Like I said he followed up the next day with a phone call!!
Thank You Joe Krawiec!!”
“I went in to meet someone and out of curiosity stayed to see the baby chicks. While there, another customer who had purchased chickens prior to this, explained the different species of chicks to me.”
“Lowe's review? Sure.As far as a comparison goes with other Lowe's stores that I have been to in New York and other states, this one is operated at a very high standard. It is sure to have most anything that your home, lawn, property could need and then some. High-price items are locked up, as I was made aware there was some thefts happening during the floyd riots and post-pandemic. All the isles are spic'n'span and lunch hour is the time when some materials are rolled out on carts and restocked on shelves.On a few occasions I have needed some input with the lumber and garden departments and all the staff (old and new) were very helpful and kind - one woman even walked half the store to make sure I got my item!The one sticky point, is the return desk (3 stations) where, without any fail, late in the morning or late in PM; there's always a backed up line. Please get 1 extra person to assist at this crucial desk.Above average Lowe's.5”
“They are amazing! The Thor gas range I bought that they wouldn’t fix under warranty… Home Depot didn’t bat an eye, six months later they are refunding me and picking up this hunk of junk. I will be buying a new gas range from Home Depot, just not THOR!!!”
“Cara in Latham and Jeff in Albany are why I do business with Herzog's paint. Above and beyond service. I can ALWAYS count on getting my job done. See you soon. ?”
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“Save yourself the trip to the big box stores. Shop local. You won't be disappointed. Very competitive prices. Knowledgeable and very friendly staff. Corey is the go to guy with Kate at the register they make a great team. Kate is just as Knowledgeable can certainly point you in the right direction. You won't be disappointed. Shop local”