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8:30AM - 12:30PM 1:30 - 3PM
137 George St, Troy
Post Offices
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”
“This post office is wonderful. Everyone is terrific from start to finish. I drive down from Exit 10/11 just to use the Exit 8 post office. Thank you for taking special care of our mail!”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville
Post Offices
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
8:30AM - 12PM 1 - 5PM
2 116th St, Troy
Post Offices
“My favorite local post office. Usually not too busy, I go here a lot. I like it better than downtown because there is a parking lot and (usually) shorter lines. The staff is friendly and helpful. The location is small but it's very convenient for anyone in the Lansingburgh area.”
8AM - 5:45PM
685 Watervliet Shaker Rd, Latham
Post Offices
“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
9AM - 1PM 2:15 - 5PM
807 NY-40, Melrose
Post Offices
“My husband ended up in the hospital & I'm on oxygen 24 x 7 and our delivery person is delivering my mail right to the front door. Kindest person I have met in such a long time.”
9:30AM - 5:30PM
1475 Western Ave #51, Albany
Post Offices
“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
8:30AM - 1PM 2 - 5PM
85 Main Ave, Wynantskill
Post Offices
“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
“This is my favorite post office in the Capital District. The staff is always helpful and I know that if I ever have to do something of importance, I go here. It seems like the majority of negative reviews for this post office have something to do with passports. Well, you know what, this is not a passport office, it is a post office. They deal with mail primarily and passports is a small service that they offer. No one who is waiting in line to drop off their mail wants to see you filling out your passport application. So stop complaining and be glad that you can get your passport taken care of locally. I’ve never had any issues with them handling mail - they are great. And I’m sure that they are actually great at passports also. They are very professional and friendly as well.”
“I went to this post office located in the Empire State Plaza concourse on 01/02 around 1:30 pm. The employee Justin is really nice, helpful and answered all my questions with patience. I had a number of questions related to priority mail service, and different sizes of priority mail boxes they have at this location, and Justin is really knowledgeable, professional and excellent! I would definitely go back to this post office if I need help with any other questions or if I need to send out any package.”
“Went to day to get some money orders, was presently greeted by Conner; what an awesome kind person. Such an uplifting attitude super funny and super kind. I wish I lived in Albany so I could see him once a month. Till next time Conner I wish you the best!”
9AM - 2PM 3 - 5PM
57 4th St, Waterford
Post Offices
“Our mail man Al known him 20 yrs . He is kind generous and it pleasure see him we get a chance, i enjoy seeing him cause it reminds me of home ,when with my grandma in culloden w.va.we liveIn a little town Waterford, N.Y.12188. So a smile goes along ways. Thank. You post man Al im on your complex strawberberry ridge. God you one and all.”
“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”
“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”
9:30AM - 12:30PM 1:30 - 4:45PM
101 Mohawk St, Cohoes
Post Offices
“I had a package that was put in the wrong parcel locker and after I contacted them in the morning, someone came and put it in the right place for me to pick up that same day! Very helpful and kind”
8:30AM - 5PM
71 Terminal St, Albany
Post Offices
“This was one of the most awe-inspiring post offices I have ever been to. The service was absolutely exquisite. I could never ask for a better office to put mail in my box ( my post man is has very muscular legs ) his calves make me drool every time I see him. His legs are comparable to that of a Roman god. Just him alone makes this place better. Signed - his secret admirer ;)”
6:30AM - 5:15PM
747 Broadway, Albany
Post Offices
“I am always rushing to get to the Post Office before it closes, and the employee working at this time has always been helpful and nice. It’s a small place but gets the job done!”
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“Had a wonderful experience with Mary from the front desk. Seldom do I send an email that's not electronic. So I always sincerely appreciate someone helping me remember where I write what on the envelope.
Thanks again”