Extra Space Storage, located at 860 Phillips Rd in Webster, NY, offers a variety of storage options designed to meet diverse needs. With a large selection of storage units, including drive-up and climate-controlled options, customers can easily find the right fit. The facility features electronic gate access, exceptional security, and a manager living on-site, ensuring a safe environment for stored belongings. The helpful staff is known for their professionalism and commitment to outstanding customer service. Many customers have praised the team members, especially for their patience and informative assistance. Positive experiences highlight the smooth rental process facilitated by staff members who go above and beyond to help clients. The facility's cleanliness and accessibility add to its appeal, making it a hassle-free choice for storage. Customers also appreciate the flexibility of unit access and the convenience of on-site parking for vehicles. Extra Space Storage is a recommended option for anyone seeking reliable and secure storage solutions.
Manager was very helpful and professional. Location is good. Climate control spaces. Buildings are clean and well kept.
August 2025
I went in to see about some pricing and the lady Ivy I talked too she was so nice and helpful and answering my questions and the place was so clean. I think her for helping me and when I move I’ll be getting a space there.
August 2025
Called with questions regarding a future rental and spoke with Ivey. She was incredibly patient and professional, and answered every question I had.