Cell Phone Stores in Webster, NY

“The staff at this location are incredible. Both Savenia and Billy went above and beyond in trying to assist getting my line reactivated after it was accidentally disconnected.

Billy stayed 20 minutes after close trying to resolve my issues and Savenia didn't hesitate in cutting her break short after I returned later in the day after she had assisted me earlier.

Both these associates and store were amazing over the 2 days that I was in their store trying to sort out customer service issues and reconnect my line”

“My experience at ATT on Ridge Road in Webster NY was the best customer service experience I have ever had. I arrived to the store less than 30 mins before closing, after my phone had fallen on a metal object and the screen shattered. The store manager Ivanka was absolutely amazing and went above and beyond/exceeded all possible expectations to help me. She was able to not only provide me with a new phone, but ensured that both myself and all of my family members had the best deal possible through ATT with regard to pricing, plans, service, insurance, and more. She helped me choose and set up my new device, up to and including a new screen protector and phone case. She also spent a great deal of time speaking with me, the online ATT support team, and both my husband and my mother on speaker phone (twice each) to ensure our plan was set up optimally and correctly. She ensured I knew exactly what to do for next steps and for billing, and set up follow-up plans in the future to make sure everything goes according to plan. At the end of the day she stayed 2.5 hours past store closing to provide my family and me with top-notch service. I cannot recommend Ivanka and this store enough!”

“If you are a metro customer experiencing any issues at all, then pay Abhi a visit at the Webster location . It’s the best decision you can make! He is so caring & will make it his mission to provide you the best service & experience possible. I would give him 10 stars if I could!”

“I Have been with T-Mobile for 24 years. Customer service is always been the best. barring none, and the Webster store with Daniella Anderson is Superb. She goes above and beyond. Her customer demeanor is absolutely fantastic and also, so is Steve, the other manager, who I've known prior from the Monroe store...always there for back up ...friendly and helpful!”

“Aaron at the webster Holt road location was AMAZING!! Hooked my daughter up with a new phone..got her an awesome trade in value and discount. Then saved me 45$ a month on my cell phone bill. Go see Aaron !! Hes got a cool cat too !!”

“Lindsay is the assistant store manager and she's so friendly and knowledgeable. Mason is the store manager, who helped me when I first went to this Verizon store. The stellar employee who helped me go through this transition from exchanging a new phone (Google pixeI) I got recently (under 30 days) from Verizon to the new Samsung S26 ultra (I had s24 B4 I switched to Verizon) Chavez is the person you want to transition you from your old company to Verizon. The deals and perks here are wonderful. I felt appreciated, not rushed and fully taken care of. I'm a Verizon customer for life now.”