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10AM - 8PM
973 Ridge Rd, Webster
Mobile Phones
“My experience at ATT on Ridge Road in Webster NY was the best customer service experience I have ever had. I arrived to the store less than 30 mins before closing, after my phone had fallen on a metal object and the screen shattered. The store manager Ivanka was absolutely amazing and went above and beyond/exceeded all possible expectations to help me. She was able to not only provide me with a new phone, but ensured that both myself and all of my family members had the best deal possible through ATT with regard to pricing, plans, service, insurance, and more. She helped me choose and set up my new device, up to and including a new screen protector and phone case. She also spent a great deal of time speaking with me, the online ATT support team, and both my husband and my mother on speaker phone (twice each) to ensure our plan was set up optimally and correctly. She ensured I knew exactly what to do for next steps and for billing, and set up follow-up plans in the future to make sure everything goes according to plan. At the end of the day she stayed 2.5 hours past store closing to provide my family and me with top-notch service. I cannot recommend Ivanka and this store enough!”
“If you are a metro customer experiencing any issues at all, then pay Abhi a visit at the Webster location . It’s the best decision you can make! He is so caring & will make it his mission to provide you the best service & experience possible. I would give him 10 stars if I could!”
“My family went to this location on 2/14/2026 at around 10am to get new phones and switch from Verizon to T-Mobile. Customer Service at this store was excellent there were three staff members working and they all were extremely helpful and kind . I will continue to go to this location due to it’s customer service.”
“I had a great experience with Spectrum at the Webster location. I’d like to thank Jake Montgo, he’s a manager at another location but came to help out that day. My daughter & I left with a great deal for Christmas at a great price. Thank you for your hospitality and patience, Jake! You daaa bomb dot com! ♋️??”
9AM - 7PM
935 Holt Rd, Webster
Mobile Phones
“Good service here. Offered a tech solution to my son's phone rather than selling merchandise s new one which would be outdated in a month. Will return when time comes to upgrade!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The staff at this location are incredible. Both Savenia and Billy went above and beyond in trying to assist getting my line reactivated after it was accidentally disconnected.
Billy stayed 20 minutes after close trying to resolve my issues and Savenia didn't hesitate in cutting her break short after I returned later in the day after she had assisted me earlier.
Both these associates and store were amazing over the 2 days that I was in their store trying to sort out customer service issues and reconnect my line”