Verizon's Webster Cellular Sales location at 1930 Empire Blvd offers an exceptional in-person wireless experience. The knowledgeable and helpful staff, including Alex M. and Phil, provide excellent customer service. Customers praise the staff for being kind, informative, and going the extra mile to ensure a smooth and enjoyable purchase process, even staying late to complete phone setup and data transfer. Customers can get assistance with upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+, as well as explore Verizon's wireless accessories, exclusive services, and the latest promotions. The store is highly recommended by satisfied customers, who encourage others to visit and ask for Alex M. or Phil.
CJ exemplifies what excellent customer service looks like. The day I needed help he was out of the office but responded to my request. On his day off!! The next working day he reached out to me and helped me set up Travel Pass (an international service on my phone. Thanks for your help CJ!
June 2026
Brian went above and beyond to help my partner set up a new phone, he deserves a big raise... Keep him happy 😊
May 2026
Alex was very helpful with have my business phone number switched to a consumer account. I had this number for 16 years and it connected to alot of my personal accounts