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8:30AM - 5PM
420 Ridge Road, Webster
Post Offices
“I don't interact with USPS all that often, but whenever I've gone into the office or had to call with a delivery question, the agents I've dealt with have been nothing but extremely friendly and helpful. There's the stereotype of the disgruntled postal worker - and maybe they are - but you'd never know it by the way they treat you as a customer.
Thank you for the excellent service.”
“I've been using this PO for 5 years. It's easy to park, the staff are friendly and professional and they are happy to take the time to explain details to you. Much easier to use than, for example, the local UPS store (and cheaper). Best wishes to the staff for 2026.”
2 - 5PM 10AM - 1PM
82 Ridge Rd, Union Hill
Post Offices
8:30AM - 5PM
206 West Commercial Street, East Rochester
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“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
8:30AM - 5PM
2080 Fairport Nine Mile Point Road, Penfield
Post Offices
“I always use this location whenever I need to ship something (I run a small online store), and the staff have always been helpful and friendly. This place is much better than many other local USPS locations.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“This branch is always a real pleasure to go to. They are very helpful. They keep the line moving and never make you feel like an inconvenience. They answer all my questions and it's wonderful they are open late.”
8:30AM - 5PM
1614 Penfield Road Ste 2, Rochester
Post Offices
“I am in here several times a month at this point. The staff is always friendly and courteous. They are knowledgeable and helpful for more complicated transactions.”
“I scheduled a passport photo appointment ahead of time, and the man (Will) helping me was very friendly and thorough! Will was managing my passport photo and questions, as well as efficiently taking care of the other customers. Thank you Will!”
“Tiffany was USPS customer service representative that handled my eBay shipment to my customers. Knowing it was glassware & ceramics, she took extra care in marking it as such. Excellent customer service! I try to use this location for all my needs!”
9AM - 5:30PM
1900 South Clinton Avenue Ste 25, Rochester
Post Offices
“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
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“A convenient location and quick service. The very nice, yet consternated lady working is definitely feeling this holiday rush and I wish her the best!
If you show up with your parcel or package ready to go, you will ease her work load and speed up the process for all behind you.
Happy Holidays people!”