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“Joshua W. At the Lynbrook location was extremely helpful, knowledgeable, and patient. He answered all of my questions with expertise and couldn’t have done his job better. Thank you for your help Joshua!”
“Absolutely amazing.. Sal and his team did amazing job helping me and my family better than the techs over the phone Sal and his team are well knowledge group of techs . thank you”
“I recently visited to upgrade my device. They assisted me in setting up my new device and helped me get a beautiful Apple Watch. I love this place because they have the best customer service.”
“I had a great experience at this location yesterday and Kumar helped me upgrade my phone without any issues. He has great customer service skills and walked me through the whole process. Highly recommend this Verizon location for any assistance with your phone”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“Giving a great big shout out to Jessica who helped us with our new IPhone 16! She was patient, kind, extremely knowledgeable and easy to work with! We actually went out of our way to use this location because the Verizon near our house in Franklin Sq/West Hempstead was terrible! They told us there would be $130 charge for each phone to set up! Must’ve thought we were idiots! Thank you Jessica, you were awesome ?”
“Thank you Devika for all your help today ? she is such an amazing girl.check out this location for all the great deals and ask for Devika she will give you all the great promotions!”
“Lanisha helped with my account because my bill was way to high and she got me a new phone at a affordable price. If you need any help go to Ms.Lanisha her name tag say La”
“I love this location. the staff was very helpful to me, especially the store Manager. she really took her time to explain to me all the necessary advisements. everyone was also very friendly and the atmosphere was very positive. highly recommend this location, especially the new management. i will definitely be back!”
“I needed to set up a new account for myself and research information for a friend and family members. Daniel, at the Fresh Meadows store, was superb. He listened carefully to my needs, patiently answered my multitude of questions and managed to be both thorough and succinct in clearly laying out options. Daniel, thank you for your concern and excellent service. It was so much appreciated.”
“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
“Let me just say the new phone system we purchased for our restaurant has been nothing short of a life saver. Specifically Metrotels technicians were very helpful with the setup of our equipment and even stayed extended hours to train our staff.I very highly recommend this company to all business owners.”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“I descended into T-mobile, Sunrise Highway, Freeport, and was serviced by Arleen who contended she was not the expert when she saw my day band watch I needed programmed. Is your name Arleen? Yes. I graduated high school with an Arleen. Are your nails French manicure? Classic. This is a sign of divine grace. She smiled and buckled down to install the app. She applied invention after invention till whatever expertise accomplished the installation. Now the matter concerned getting the particles of day band to accommodate my vitals. Herewith testing each obstacle with specified at hand, she overcame each obstruction: for example blood pressure 119/70. Let it be known the dedication and perseverance Arleen exemplifies to deliver service intimate verisimilitude par excellence.”
“Good customer service, good air conditioning, there were few people , this place have access for deshabilities people , the people were friendly, the customer service was excellent, , he helpful me and he speaks English and Spanish too , I highly recommend this place, You must register at the entrance, it is easy the system is in English and Spanish too.”
“James hooked me up. 5 stars! Like an idiot, i accidentally dropped an allen key wrench set on my phone screen. Screen wouldnt turn on. Found this place nearby around 3pm. Had my phone back by 7pm. I was lucky the parts they needed were available. I'm sure it normally isn't that quick, but James hooked me up. Phone like brand new.”
“Very welcoming. Knowledgeable manager, American and staff friendly and helpful. NEW to Port but seems they will do very well with wanting to please. Much above past T-Mobile and other local not supportive alternatives.”
“I went into spectrum wanting to cancel my subscription but Anton M & Melissa are honestly the best employees at this location. They helped me navigate through the packages and I was able to lower my monthly bill!”
“Azizi Farida and Vays were both professional and respectful of my needs. I was concerned about losing all my data when purchasing my new phone. It went fantastic!! Also they fought for every bit of discount for me thanks alot”
“Words cannot begin to capture the feelings of appreciation Agudath Israel has for NewTel Systems, enabling the Siyum Hashas to reach hundreds of thousands around the world, through translation to Russian, Hebrew, French, Spanish, and of course, Yiddish to English.Nothing proved too difficult for you...and your execution was seamless and perfect.Thank you!Rabbi Yosef C. GoldingCOO Siyum Hashas”
“Have been to this location many times. But this time very satisfied with the customer experience. Special kudos to Peter and his new assistant Kevin for helping me out with my iPhone concerns and new purchase.
Unable to post new, so adding to my prior review.
Today Kar provided me with exceptional service (courteous and professional) in resolving my iPhone issues.
Store employees doing a great job!”
“My mom lost her sim in Taiwan and freaked out. I came to this location and right away was greeted by ***JOYCE YIP***. Asked for my Id phone number Wham Bam! I got my SIM card in less than 3min. Amazing experience and energy. I already been a loyal T-Mobile customer and this is exactly why. Thank you Joyce for making this experience so easy.”
“My husband and I were very impressed with James the sales consultant. He was extremely knowledgeable, experienced, and friendly. Couldn't do enough for us. Fixed both our phones too!!! Thankyou James.”
“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
“I had the pleasure of working with Ansley (assisted by Charles at Spectrum, Bayside, NY. They were incredibly helpful and patient in resolving my issues. Their professionalism and dedication to customer service was outstanding. I would highly recommend them to anyone seeking assistance.
I have frequent this particular Spectrum in the past and always walked out a happy customer. Best service offered with outstanding expertise, putting their customers first.”
“I had a great experience yesterday while setting up my home internet and 4 mobile lines with Spectrum in this store. The rep named Ehsan helped me getting the best deal and getting everything done smoothly and successfully. The store is in great location having available parkings. I’m very happy with the service I’m getting so far and I’ll definitely refer my friends and family to visit Ehsan for the best service .”
“Had the Best Experience in this store. Extremely knowledgeable , friendly and super helpful staff! I actually dreaded going there, based on past experiences at AT&T and Optimum stores, but I was pleasantly surprised. Very professional and superb customer service!”
“I had an amazing experience with Jess at the T-Mobile store! I walked in feeling frustrated because my phone bill was way higher than expected, and my local store wasn’t able to help me understand why. Jess quickly assessed my account and walked me through every detail, explaining everything in a way that was super easy to understand. Not only did she clarify what I was paying for, but she also helped me cut down my bill by removing services I didn’t need or use. Jess was incredibly kind, patient, and thorough. She truly provided the best customer service I’ve ever had, and I left the store feeling much more confident about my phone plan. Highly recommend her!”
“I recently visited the Verizon store and had the pleasure of being assisted by Javaney. I want to express my sincere appreciation for the outstanding customer service he provided. From the moment I walked in, Javaney greeted me with a warm andfriendly demeanor, immediately making me feel welcomed.What impressed me most was Javaney's extensive knowledge about the products and services. He listened attentively to my needs and offered tailored advice that helped me make informed decisions. His ability to explain complex technical details in simple terms was particularly helpful.Moreover, Javaney's patience and willingness to answer all my questions, no matter how trivial, stood out. He went above and beyond to ensure that all my concerns were addressed, showcasing his commitment to customer satisfaction.I also appreciated his efficiency and professionalism throughout my visit. Javaney made sure that every aspect of my service was handled promptly and smoothly, which made my experience at Verizon both enjoyable and stress-free.In conclusion, Javaney is a remarkable asset to the Verizon team. His exceptional service has not only earned my trust and loyalty as a customer but also compels me to recommend Verizon to others. Great job, Javaney, and thank you for making my experience so positive!Jordan”
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“Efficient service but I would never take recommendations from the reps on the telephone. They completely distorted my service and did not know what they were talking about. Ended up with a streaming service and no TV. I was supposed to be lowering my bill by $30 with additional Extra TV. Nope. Finally spoke to a supervisor and the streaming thing would not work with the boxes. I wa told to return the new streaming boxes and original TV (cable) would be restored. My sister got involved and installed them have to have a new modem and router. One TV has regular channels I think. And, it's costing more.”