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“We came in to do an upgrade, Sal helped us out tremendously my daughter and I. He also helped me with canceling one of my lines that I no longer needed. Sal is a great addition to the verizon company.”
“Keith and Gina help set me up with two new iPhone Pro maxes fantastic service. Excellent promotions could not recommend the store highly enough come by and ask for Keith.”
“Loyal customer of this store for 15 years.The service is always great.But today was my best experience in this store.The girl was so patient,efficient and kind.She took care of multiple people while switching my phone.Was really impressed and was so kind of her to help everyone out with their issues.She was lovely”
“Seth is the best Verizon rep I have dealt with in my 30 plus years with your fine company. My wife’s new phone soon will be purchased thru Seth. What an excellent experience I had!”
“Sales rep at T-Mobile name kelvin was great and patient, he carefully explained each plan and cost for each phone before anything. Ask for kelvin at the Baisley location!”
“Had a very positive experience at Verizon Wantagh, Jessica and Jeffrey are extremely knowledgeable, friendly, and helpful. The process of getting information about our phone plan and getting a new phone was very smooth. Would highly recommend.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“I had a wonderful very professional and pleasant representative by the name of Misa she took very good care of me she knew her job and she was very knowledgeable so thank you T-Mobile for this wonderful experience”
“I would like to express my sincere appreciation and respect for sales representative Nury and her manager, Tah, for their exceptional assistance, concern, and in-depth knowledge of the product, which guided me in making an informed decision to choose T-Mobile, one of the best decisions I have made in years, and I am truly grateful. 4/20/2026 have to give a big shout out to MIKE for the service he gave yesterday. Thank you for your patience. I really thank you for your patience with me and my sister and thank you for your Advance service. The T-Mobile store is awesome.”
“I’m writing a review about Ty. He’s one of your representatives at Fresh Meadows. I’m just letting you know how excellent he is with customers. He’s very patient always ready to help in whatever needed to be done that we do not understand. A very respectful person of great morale character. Please do not change him otherwise I will change my account.(laugh) but I’m serious. Many thanks for reading this.”
“Amazing team here that put our new internet service and office phone system in at our corporate office. They made the port and installation very easy, and coordinated the entire project for us from start to finish. We would like to take this time to compliment their training staff as well on showing us how to setup our voicemails and auto answering system. Thank you guys. I recommend your team to anyone shopping for your services. -Mark”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“I’m one of those people who believe all the difference can be in the help people provide. At this T-Mobile store, everyone in the building was incredible. I was directly interacting with Victor R and I could not be more satisfied with his attention. His ability to explain what was going on and his desire to get my problem resolved were impressive. I can’t express how valuable this gentleman was and how incredible everyone in the store made all of the customers feel.”
“I use this store for my Amazon Pickups. They hold your orders for 7 calendar days. The store is neat & clean. The store workers are very delicate & responsible with your packages. The store is open long hours including Sat/Sun. They’re lifesavers for Amazon shoppers who are not able to use their own place for deliveries.”
“Ericka and Alejandro were so friendly and welcoming! Ericka helped me so much with my phone malfunctioning and Alejandro greeted us with warmth. This is the best location and staff. Carlos was nice too”
“Stopped in the store this morning for assistance with transferring data from one phone to another. I thought I was going crazy because I'd been unable to get the transfer to take.
Enter Gregorio. He helped to navigate the transfer and confirmed that it wasn't me, but a malfunctioning phone. He was patient, pleasant and attentive to my concerns. He provided next steps that were easy to understand and execute. Gregorio made this experience easy. Thank you, Greg!”
“The Spectrum store in Howard Beach is SUCH a GOOD store to go than the ones that are so busy. I was seen by a rep that helped me with registration and helped me with the issue I went in with. He treated me with respect, professionalism and kindness . I would go back to that store ANY TIME.”
“I went into spectrum wanting to cancel my subscription but Anton M & Melissa are honestly the best employees at this location. They helped me navigate through the packages and I was able to lower my monthly bill!”
“Kevin and Liz are wonderful.
They help me to do complicated changing phones and another line.
Also my home wifi. Kevin even did all the wire connection in the store. So I just plugged in home. Since I am a senior who is not familiar all those tech things.
Appreciate their effort makes me happy.
I am recommending to all seniors. ??
They have goos hearts. Bless them. ???”
“Azizi Farida and Vays were both professional and respectful of my needs. I was concerned about losing all my data when purchasing my new phone. It went fantastic!! Also they fought for every bit of discount for me thanks alot”
“Words cannot begin to capture the feelings of appreciation Agudath Israel has for NewTel Systems, enabling the Siyum Hashas to reach hundreds of thousands around the world, through translation to Russian, Hebrew, French, Spanish, and of course, Yiddish to English.Nothing proved too difficult for you...and your execution was seamless and perfect.Thank you!Rabbi Yosef C. GoldingCOO Siyum Hashas”
“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
“Kareem was a huge help and Leon helped us through the process we really appreciate the time and dedication that they took to help us out it was definitely worth the extra drive time to make the switch happen from T-Mobile. Kareem is an absolute asset to Verizon.”
“The representative Lianelys was able to solve my issue and treated me extremely very. I was a little aggravated but she was able to take care of me. Best experience at this store. Definitely recommend”
“Xavier and Mathias were veey helpful after spending countless hours on the phone they were able to resolve my issue quick and efficient I highly recommend anyone looking for help or in the market for a new device to stop by!”
“We needed to change over Spectrum from a co-op bulkrate billed account to a personal account. We spoke with Axel & the manager Charles at the Bayside location and they were both extremely helpful in making this transition as smooth as possible, with no service interruption. They patiently went over our options in detail and we came up with a plan that worked for our needs and budget. Thank you!”
“Best Verizon store ever! Moved from Queens where they were always busy and found this gem which is a standalone store on sunrise Highway with a huge parking lot.
Maybe my experience was really great because Kim helped me and took so much time adding a line to my family plan and explaining everything including how to get on the Verizon app and manage everything there. She spent an hour with us and is invaluable. She’s my go to now!”
“Thank you Jedun! You are an angel. You were so kind and worked so efficiently. You didn’t rush me even though it was almost closing time and you set me up with my new account quickly. Thank you for being super transparent and helpful. I had an excellent experience in the store with Jedun.”
“today I walked into Verizon wireless and I had a representative by the name of Deleon. he uncomplicated my life in less than a half hour. something that I was trying to do for almost 2 months. I am so appreciative! thank you so much! Verizon wireless you're awesome!”
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“I recently purchased an iPhone 17 from Optimum, and I had a great experience working with Mohammed. He was professional, knowledgeable, patient, and made the entire process easy and stress-free. He took the time to answer all of my questions and made sure I was comfortable with my purchase. I really appreciate his excellent customer service and would definitely recommend Mohammed to anyone looking to purchase a phone from Optimum!
~Kathleen”