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“We came in to do an upgrade, Sal helped us out tremendously my daughter and I. He also helped me with canceling one of my lines that I no longer needed. Sal is a great addition to the verizon company.”
“Loyal customer of this store for 15 years.The service is always great.But today was my best experience in this store.The girl was so patient,efficient and kind.She took care of multiple people while switching my phone.Was really impressed and was so kind of her to help everyone out with their issues.She was lovely”
“Seth is the best Verizon rep I have dealt with in my 30 plus years with your fine company. My wife’s new phone soon will be purchased thru Seth. What an excellent experience I had!”
“I had an amazing experience at this T-Mobile store! I’m currently on the Beyond plan, and the staff helped me add one new line and I was able to get the new S26 Ultra for FREE. I honestly couldn’t believe it at first, that’s an insanely good deal.
The team explained everything clearly, made the process super quick, and made sure I understood how the promotion worked. No pressure, no confusion, just great service and a crazy good upgrade.
If you’re thinking about switching, upgrading, or adding a line, I definitely recommend coming to this location. Deals like this make it totally worth it!”
“Had a very positive experience at Verizon Wantagh, Jessica and Jeffrey are extremely knowledgeable, friendly, and helpful. The process of getting information about our phone plan and getting a new phone was very smooth. Would highly recommend.”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“Safiya, Nate, and the evening crew are all so very kind ! I came in the evening , despite difficulty with the system they worked diligently to help me get a new phone ! They are very knowledgeable on plans and phones and offered me options. I also witnessed them all being kind to difficult customers, with a smile . I’m sorry I don’t remember more names but everyone there 3/6 from 6-8pm are so very appreciated.”
“I don’t usually write long reviews, but I really have to take the time to talk about how great my experience at T-Mobile has been. From the moment I walked in, I was greeted with a warm welcome, genuine smiles, and people who actually cared about helping me — not just making a sale. You can tell right away that this store values its customers and goes above and beyond to make sure you leave satisfied and confident with your purchase or service.
The employees here are truly something special. Every single one of them is patient, knowledgeable, and friendly. They take the time to explain everything clearly — from billing details to phone features — and they never make you feel rushed or pressured. Whether you’re switching from another carrier, upgrading your device, or just asking questions, they treat you with the same level of respect and attention.
I’ve been to a lot of phone stores before, and honestly, the difference with T-Mobile is night and day. The energy here is positive and professional, and you can tell the employees actually enjoy their jobs. They work as a team, help each other out, and always make sure customers are taken care of. It’s refreshing to see employees who are not only great at what they do but also genuinely happy to help.
I especially appreciate how transparent and honest everyone was. No hidden fees, no confusing terms — they walked me through everything step by step. They also helped me find the best plan for my needs, not just the most expensive one. That kind of honesty is rare these days, and it shows a lot of integrity.
The store itself was clean, well-organized, and welcoming. Every device on display was easy to try out, and the employees were right there to answer any questions I had. Even when the store got busy, they still managed to stay calm, efficient, and kind to every customer. That really impressed me.
If you’re thinking about switching carriers or just need some help with your phone, I 100% recommend coming to T-Mobile. You’ll be treated with respect, get honest advice, and walk out feeling like you made the right decision. The whole team deserves recognition for their professionalism, patience, and excellent customer service.
A big thank-you to the entire T-Mobile crew — you’ve earned a loyal customer for life. Keep up the amazing work!”
“This store is absolutely wonderful customer service on point all the managers or employees are wonderful. I bought my phone. I bought my Internet. I had a problem with my phone exchange. It didn’t like the smaller one version. I got the bigger one completely excellent big up to y’all stay safe… P.S. BIG UP MIKE & THE MANAGER YLL THE BEST ????????”
“I needed to set up a new account for myself and research information for a friend and family members. Daniel, at the Fresh Meadows store, was superb. He listened carefully to my needs, patiently answered my multitude of questions and managed to be both thorough and succinct in clearly laying out options. Daniel, thank you for your concern and excellent service. It was so much appreciated.”
“Amazing team here that put our new internet service and office phone system in at our corporate office. They made the port and installation very easy, and coordinated the entire project for us from start to finish. We would like to take this time to compliment their training staff as well on showing us how to setup our voicemails and auto answering system. Thank you guys. I recommend your team to anyone shopping for your services. -Mark”
“The manager has been more than amazing. He patiently took us through the stressful process of giving up our home button for the new iPhone 14. It was great working with him.”
“I’m one of those people who believe all the difference can be in the help people provide. At this T-Mobile store, everyone in the building was incredible. I was directly interacting with Victor R and I could not be more satisfied with his attention. His ability to explain what was going on and his desire to get my problem resolved were impressive. I can’t express how valuable this gentleman was and how incredible everyone in the store made all of the customers feel.”
“Good customer service, good air conditioning, there were few people , this place have access for deshabilities people , the people were friendly, the customer service was excellent, , he helpful me and he speaks English and Spanish too , I highly recommend this place, You must register at the entrance, it is easy the system is in English and Spanish too.”
“I use this store for my Amazon Pickups. They hold your orders for 7 calendar days. The store is neat & clean. The store workers are very delicate & responsible with your packages. The store is open long hours including Sat/Sun. They’re lifesavers for Amazon shoppers who are not able to use their own place for deliveries.”
“Stopped in the store this morning for assistance with transferring data from one phone to another. I thought I was going crazy because I'd been unable to get the transfer to take.
Enter Gregorio. He helped to navigate the transfer and confirmed that it wasn't me, but a malfunctioning phone. He was patient, pleasant and attentive to my concerns. He provided next steps that were easy to understand and execute. Gregorio made this experience easy. Thank you, Greg!”
“Kevin and Liz are wonderful.
They help me to do complicated changing phones and another line.
Also my home wifi. Kevin even did all the wire connection in the store. So I just plugged in home. Since I am a senior who is not familiar all those tech things.
Appreciate their effort makes me happy.
I am recommending to all seniors. ??
They have goos hearts. Bless them. ???”
“I had an excellent experience at the T-Mobile store in Bayside thanks to Kang. He was incredibly helpful, patient, and truly went above and beyond to get us the best possible deal. Kang took the time to explain all our options clearly and made sure we felt confident in our decisions. His dedications and outstanding customer service made the entire experience smooth and stress-free. I would highly recommend working with him!”
“I went into spectrum wanting to cancel my subscription but Anton M & Melissa are honestly the best employees at this location. They helped me navigate through the packages and I was able to lower my monthly bill!”
“Azizi Farida and Vays were both professional and respectful of my needs. I was concerned about losing all my data when purchasing my new phone. It went fantastic!! Also they fought for every bit of discount for me thanks alot”
“Words cannot begin to capture the feelings of appreciation Agudath Israel has for NewTel Systems, enabling the Siyum Hashas to reach hundreds of thousands around the world, through translation to Russian, Hebrew, French, Spanish, and of course, Yiddish to English.Nothing proved too difficult for you...and your execution was seamless and perfect.Thank you!Rabbi Yosef C. GoldingCOO Siyum Hashas”
10AM - 7:30PM
20547 Linden Blvd, St. Albans
Internet Service Providers
“Excellent service provided by by the staff and manager was provided with the solution for my problem I faced with my phone , staff were efficient and had know how of the working a solution to all my issues. In all had a great experience and professional service by staff a well managed store . Great Job .”
“Kareem was a huge help and Leon helped us through the process we really appreciate the time and dedication that they took to help us out it was definitely worth the extra drive time to make the switch happen from T-Mobile. Kareem is an absolute asset to Verizon.”
“I had the pleasure of working with Ansley (assisted by Charles at Spectrum, Bayside, NY. They were incredibly helpful and patient in resolving my issues. Their professionalism and dedication to customer service was outstanding. I would highly recommend them to anyone seeking assistance.
I have frequent this particular Spectrum in the past and always walked out a happy customer. Best service offered with outstanding expertise, putting their customers first.”
“Xavier and Mathias were veey helpful after spending countless hours on the phone they were able to resolve my issue quick and efficient I highly recommend anyone looking for help or in the market for a new device to stop by!”
“When I walked into T-Mobile, Nathaniel initially told me to call customer service, as is often the frustrating norm, and I dreaded it to my core. I mean, just the thought of making that call fills me with a kind of existential gloom— like no you did not tell me to call customer service, that’s why I came here, freakin help me! But, to my absolute relief, Nathaniel didn’t just stop there—he saw my frustration, took over, and called customer service himself. This kind of care is rare—normally, they just shoo you off. But Nathaniel went the extra mile, and even though it took more time, he stayed, explained every hurdle, and made sure I was taken care of. I’ve been so disappointed with T-Mobile recently, but Nathaniel was the saving grace, and the only reason I considered staying—this review is a five-star beacon for him alone. He truly embodies what customer service should be, even if the company hasn’t kept up. Thank you, Nathaniel!”
“I had a great experience yesterday while setting up my home internet and 4 mobile lines with Spectrum in this store. The rep named Ehsan helped me getting the best deal and getting everything done smoothly and successfully. The store is in great location having available parkings. I’m very happy with the service I’m getting so far and I’ll definitely refer my friends and family to visit Ehsan for the best service .”
“Best Verizon store ever! Moved from Queens where they were always busy and found this gem which is a standalone store on sunrise Highway with a huge parking lot.
Maybe my experience was really great because Kim helped me and took so much time adding a line to my family plan and explaining everything including how to get on the Verizon app and manage everything there. She spent an hour with us and is invaluable. She’s my go to now!”
“today I walked into Verizon wireless and I had a representative by the name of Deleon. he uncomplicated my life in less than a half hour. something that I was trying to do for almost 2 months. I am so appreciative! thank you so much! Verizon wireless you're awesome!”
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“Efficient service but I would never take recommendations from the reps on the telephone. They completely distorted my service and did not know what they were talking about. Ended up with a streaming service and no TV. I was supposed to be lowering my bill by $30 with additional Extra TV. Nope. Finally spoke to a supervisor and the streaming thing would not work with the boxes. I wa told to return the new streaming boxes and original TV (cable) would be restored. My sister got involved and installed them have to have a new modem and router. One TV has regular channels I think. And, it's costing more.”