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“Show the prices may be a little higher than home Depot but I'll say this, when home Depot is a ghost town, if I'm walking around looking for something someone always comes to help me at Value”
“I had an exceptional experience at Home Outlet in Depew. Tommy went above and beyond from the moment I walked in. Not only was he incredibly knowledgeable and professional, but his attention to detail with the kitchen cabinets was outstanding. He took the time to explain every option, made thoughtful recommendations, and ensured everything turned out exactly right. Tommy’s dedication and expertise truly made the entire process easy and enjoyable.
Absolutely 5 stars — Tommy is a standout! If you need help, ask for him!”
“Love the store. Great customer service. Amazing selection of products. Pleasure to still have the ability to go to a real, independent hardware store and get personal attention from knowledgeable and experienced staff.”
“I recently had an incredible experience at Arthur's True Value Hardware in Orchard Park. On my visit, I purchased two chainsaws: a mid-level gas-powered one and a professional model electric version. The same day, I went through three tanks of gas cutting up 26 trees on my property. The performance of these chainsaws was nothing short of impressive, marking a significant improvement over what I was using previously.The staff at Arthur's True Value Hardware were outstanding. Not only were they super helpful, but they were also incredibly educated on the products they sell. They guided me through the options, ensuring I made a quality purchase that best suited my needs. On top of that, they assisted me in getting an extended warranty for both units, which adds an extra layer of confidence to my investment.Choosing chainsaws could have been a daunting task, but the expertise and customer service at Arthur's True Value made it a smooth and satisfying experience. Whether you're a professional or just looking to maintain your property, I highly recommend visiting Arthur's for your hardware needs. Their knowledgeable staff and the quality of their products are what set them apart.”
“We updated our kitchen after 30 years and worked with Colette. She was extremely professional, experienced and efficient. ProSource had all the products we needed, from cabinets to sinks to hardware. Every question was answered promptly and any issue handled professionally. We are very satisfied and would highly recommend.”
“I spend a lot of money at home improvement stores. I think the selection has gotten better over time. I now make it a routine to stop in and check here first. Some of the products are better than anywhere else.”
“I give this store a great rating due to always being friendly and helpful I was referred by a friend of mine who spends alot of money at this store so I did the same bought kitchen cabinets and granite counters entry doors flooring and everyone loves my kitchen when they see it. the manager even helped me plan and design the kitchen with the correct sizes and everything fit perfectly and I have a deluxe kitchen at an affordable price with this happy experience I went to another location to purchase solid hardwood flooring you know the 3/4" inch thick planks the real stuff well I was assured it was durable and after having it installed for a month it sure wasn't living up to its standards but because that location did however help ease my mind about the longevity by issuing a credit toward the flooring which totally made it justifiable since the floors were already installed and couldn't be undone and also made an effort to work with the manufacturer with the fact that the store made this situation right out of something wrong I left a happy customer and I will be back when it's time to redo the bathrooms I have on the to do list”
“My opinion-this Hamburg Tractor Supply is the repeatedly best in the area (1 hour drive). The customer service is unparalleled, the store is clean, well organized even later in the day, and again, the store personnel are personable, always helpful, and hit the right amount of “sales” without being overbearing.”
“I've gone to this Home Depot many many times and it's usually pretty good. Most recently I went and the one product I was looking for had a price sticker on the shelf, but the space where the product should have been was filled by something completely different. Luckily an employee came around the corner at that same minute and asked if I needed help. I explained the situation, but he was kind of surly and didn't believe the store even carried the product I was asking for despite there being a price sticker on the shelf for it. He then whipped out his inventory/price checker and found that I was right and a shipping box with several of the products was stashed away on a higher shelf. He got me on my way by getting the rolling stairs and grabbing that box and one of the products.”
“Staff was very understanding of task to be perform. They took time to explain any question I had. They also dealt with me very professional. Job was done in a timely fashion. Thank you ?”
“Upon checkout a man assisted us at the cash or card checkout. The cash change back was 50cent, he seemed growingly aggrivated as he awaited the 2 quarters to dispense. One came out, the other sat inside machine with a clicking sound, I commented hmm sounds like the change back might be jammed, he responded snottily "no it's not", I looked at him like say what when the second quarter popped out, he handed me my change & receipt didn't say thank you and had an angry look on his face. He had a beard, facial hair, light brown. He won't talk like that to me again. I'm a retired RGM who has trained numerous teams not to be like that guy. If he's got a at home personal situation going on he needs to leave it there, period!”
“1-2-26 same!
4-24-25 good experience today found what we were looking for and had it cut promptly Big box stores are terrible. Nobody to help you find anything!”
“Went in to purchase a new dishwasher. Steph in the appliance department was super friendly and helpful with helping me check inventory, giving me a discount for some confusion with said inventory, and ordering my dishwasher online for delivery. She was very polite and made the process very easy for me”
“When everyone was out of AC units during a heat wave Lowe's had them in abundance. They even brought it to my car and loaded it for me. They have ride on scooters for this huge store too.”
“Placed an order in February for some bulbs that I ended up not picking up. Assumed it would be cancelled and forgot about it. Got an email today saying thanks for picking it up, which I never did especially if I'm sitting at home. Manager was nice and refunded me but employees should verify stuff is picked up especially if they no longer have the item where it should be and actually cancel an order correctly.”
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“Clean store, well trained staff that are attentive and informative. Every part of the store was well organized. Also they display the items with the labels facing you. It makes shopping there easy and enjoyable.”