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“Love the store. Great customer service. Amazing selection of products. Pleasure to still have the ability to go to a real, independent hardware store and get personal attention from knowledgeable and experienced staff.”
“Everyone is very helpful. I much prefer to go to valu if I need something specific, odd, or that I have a question about
They do have a good selection of products, most likely anything you need for a home repair or basic improvement.”
“We updated our kitchen after 30 years and worked with Colette. She was extremely professional, experienced and efficient. ProSource had all the products we needed, from cabinets to sinks to hardware. Every question was answered promptly and any issue handled professionally. We are very satisfied and would highly recommend.”
“Love this store. Bought an oval glass exterior door. It’s beautiful. Best investment I have ever made. In the future I will purchase more. Thank you Home Outlet!”
“I spend a lot of money at home improvement stores. I think the selection has gotten better over time. I now make it a routine to stop in and check here first. Some of the products are better than anywhere else.”
“I give this store a great rating due to always being friendly and helpful I was referred by a friend of mine who spends alot of money at this store so I did the same bought kitchen cabinets and granite counters entry doors flooring and everyone loves my kitchen when they see it. the manager even helped me plan and design the kitchen with the correct sizes and everything fit perfectly and I have a deluxe kitchen at an affordable price with this happy experience I went to another location to purchase solid hardwood flooring you know the 3/4" inch thick planks the real stuff well I was assured it was durable and after having it installed for a month it sure wasn't living up to its standards but because that location did however help ease my mind about the longevity by issuing a credit toward the flooring which totally made it justifiable since the floors were already installed and couldn't be undone and also made an effort to work with the manufacturer with the fact that the store made this situation right out of something wrong I left a happy customer and I will be back when it's time to redo the bathrooms I have on the to do list”
“Staff was very understanding of task to be perform. They took time to explain any question I had. They also dealt with me very professional. Job was done in a timely fashion. Thank you ?”
“Went here for work boots, sales representative - Jerry in footwear went well above expectations to accommodate me in making a good affordable work boot choice as well as gel/foam inserts.”
“I've gone to this Home Depot many many times and it's usually pretty good. Most recently I went and the one product I was looking for had a price sticker on the shelf, but the space where the product should have been was filled by something completely different. Luckily an employee came around the corner at that same minute and asked if I needed help. I explained the situation, but he was kind of surly and didn't believe the store even carried the product I was asking for despite there being a price sticker on the shelf for it. He then whipped out his inventory/price checker and found that I was right and a shipping box with several of the products was stashed away on a higher shelf. He got me on my way by getting the rolling stairs and grabbing that box and one of the products.”
“Upon checkout a man assisted us at the cash or card checkout. The cash change back was 50cent, he seemed growingly aggrivated as he awaited the 2 quarters to dispense. One came out, the other sat inside machine with a clicking sound, I commented hmm sounds like the change back might be jammed, he responded snottily "no it's not", I looked at him like say what when the second quarter popped out, he handed me my change & receipt didn't say thank you and had an angry look on his face. He had a beard, facial hair, light brown. He won't talk like that to me again. I'm a retired RGM who has trained numerous teams not to be like that guy. If he's got a at home personal situation going on he needs to leave it there, period!”
“I had to return an unused item. Very easy. I was in and out in 5 minutes. I also found that the staff in the store was very helpful with any of my questions in my last few visits.”
“The painting team is fabulous! Ceci and co worker (didn’t get their name but they had great green hair!) were incredibly patient, kind, helpful, and diligent in helping me with my paint matching! Can’t recommend them enough.”
“When everyone was out of AC units during a heat wave Lowe's had them in abundance. They even brought it to my car and loaded it for me. They have ride on scooters for this huge store too.”
“Placed an order in February for some bulbs that I ended up not picking up. Assumed it would be cancelled and forgot about it. Got an email today saying thanks for picking it up, which I never did especially if I'm sitting at home. Manager was nice and refunded me but employees should verify stuff is picked up especially if they no longer have the item where it should be and actually cancel an order correctly.”
Home Improvements
Home Improvements
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Home Improvements
“We had the absolute pleasure of working with Edward Wallace for our bathroom face lift, and we couldn't be happier! From the start, he was incredibly attentive, truly listening to our ideas and offering insightful suggestions that made the project even better than we had imagined. His positive energy and dynamic approach made the entire process fun and stress-free. What stood out the most was his great sense of humor and willingness to collaborate - making us feel like a valuable part of the creative process. It is rare to find such outstanding customer service these days, and we are beyond grateful for his expertise, enthusiasm, and kindness. If you are looking for someone who not only delivers excellent work, but also makes the experience enjoyable, look no further. Highly recommend!
~Scott & Marylou”