Jovia Financial Credit Union

Banks, Credit Unions
Hours: Jovia Financial Credit Union: Your Partner for Financial Wellbeing Jovia Financial Credit Union is a credit union that offers a wide range of banking services, catering to the diverse financial needs of its members. With its focus on providing exceptional customer service and competitive rates, Jovia is committed to helping its members save more, earn more, and achieve their financial goals. The credit union's staff is recognized for their exceptional service and dedication. Erick Garcia, a member service representative, is praised for his knowledgeability and personable approach, ensuring that members feel well-cared for. Similarly, Terry and Albert, representatives at other branches, are commended for their phenomenal service and professionalism. Jovia's Westbury location has also received positive feedback, with members highlighting the friendliness and helpfulness of the staff over the past 15 years. The credit union's commitment to personal service is a hallmark of its approach, setting it apart from larger banks. While there have been some isolated instances of less-than-satisfactory service, Jovia has demonstrated its willingness to address customer concerns. One member, who initially expressed dissatisfaction, later acknowledged the efforts of a representative named Gail, who went above and beyond to resolve the issue and provide a positive customer experience. Jovia's mission is to be a trusted financial partner, helping its members achieve their financial aspirations. With its competitive rates, diverse services, and personalized attention, Jovia Financial Credit Union is a credit union that truly lives up to its promise of "banking on the bright side."

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1. Westbury, New York