Neiman Marcus in White Plains, NY, is known for its high-quality collections of clothing, shoes, handbags, and cosmetics from top designers for men, women, and children. The store offers a luxurious shopping experience with a wide selection of the best brands, making customers feel great about their purchases. Many shoppers praise the store for its exceptional customer service, highlighting helpful and knowledgeable staff who assist with finding perfect gifts or items, even in last-minute situations. The staff’s professionalism and courteous attitude create a welcoming atmosphere. Customers often mention that they have been shopping there for many years and consistently receive great service, regardless of how much they spend. The store is described as beautiful and well-stocked, providing an enjoyable shopping environment. However, some reviews express disappointment about certain changes, such as the absence of gift boxes and a decrease in the elite service atmosphere that once characterized Neiman Marcus. Despite these few concerns, the overall experience at Neiman Marcus is highly positive, with many customers feeling satisfied and returning regularly, confident in the quality of both the products and the service.
Nice store with high end designers. Bianca in the fragrance area is the best. See her for your fragrance needs.
May 2024
The store is typical of Neiman Marcus - laid out well, very good service, and some high prices. This store has some ongoing renovation on the top floor, so the down escalator was not in service.
March 2024
Stephanie is the absolute best!!! she assisted me with a last minute valentines gift that was only available in this location. She was kind courteous and so professional, even though she worked for a different department she was courteous and got me the right person to help out!!! cant thank her enough?
