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“John and Michelle are some of the most lovely people I have ever met. Perfect salespeople. Knowledgeable and calm. I bought the most beautiful trench coat. They helped me choose with the utmost class and guidance. The entire store experience was such a pleasure. I will definitely be a regular customer from now on. Thank you John and Michelle!”
“Been wearing Lucky for over a decade and I've still yet to come across another brand that offers the same comfort and sizing I need for the price. Stopped buying $200 jeans that require additional inseam hemming and just buy a ton of the 411 Athletic Tapers now.”
“Michaela of Westchester Brooks Brothers suggested a size I would not have tried, and it fit perfectly..Michaela also provided the best service possible! Very cordial, too!”
“Lindsey, Ferragamo Associate, provided top-notch service, sending pictures of Ferragamo belts 2-3 weeks prior to my visit. This foresight enabled me to feel secure in the belts' availability. I selected a belt and matching shoes with Lindsey's expert help today, which will be a wonderful gift for my husband's birthday next week.
Thank you again, Lindsey!”
“As The Westchester has reopened since the shut down, this mall has few selections where guys can shop. I found that Hugo Boss has a variety of options for casual clothing and formal wear.”
“I absolutely love shopping here Their selection is always on-trend, with high-quality pieces that fit beautifully. The staff is friendly and helpful, making the shopping experience even better. Whether I’m looking for casual wear, stylish outfits, or something for a special occasion, I can always find something perfect. The store is well-organized, and the atmosphere is welcoming. Plus, their prices are reasonable for the quality they offer. Highly recommend to anyone looking for fashionable and well-made clothing!”
“I purchased a shirt on line that was too big so I call the 1 800 # to see if they still have it because I can't find it on the website they tell me it's discontinued and can't find any then I call every store in a 3 hour radius of my house and nobody has it and I love this shirt so I drive to the closest store to exchange it for something else while looking the manager Yvonne strikes up a conversation I tell her my story and she found my shirt did the exchange and sent it to my house. That's customer service. Thank you again”
“Very nice store, very nice selection and very, very nice staff (professional and knowledgeable). I left with more than I expected (the results speak for themself).”
“The clothes are well made. The sales were amazing. The staff is continuously refolding the clothes and keeping the store very neat. I am handicapped and the store staff offered to help me multiple times. They are to be commended for their professionalism and positive attitudes .”
“We made a purchase of a shearling bomber coat in Deer Park Tanger Outlet. Fantastic quality, high style, beautiful leather coats at prices that cannot be beaten elsewhere. Lenny and his co-workers were honest and very helpful in finding my son the right coat. We had been looking for over a year and found many items there in just a few minutes.”
“Jessica at the Westchester Mall was wonderful. She was very professional, kind and patient. Jessica helped me make a purchase and make informed guesses on sizes. She took her time with me and had a beautiful smile the whole time. Pat, job well done hiring Jessica.”
“I’ve been shopping at Lola for many years, and it’s truly one of my favorite places to shop! The owner is an absolute delight—so kind, welcoming, and always willing to help me put together the perfect outfit. She is incredibly knowledgeable about fashion and is always so attentive to what I’m looking for.
I honestly don’t even shop at the mall anymore! I always look forward to seeing what she’s going to post, the new trends, and all the beautiful styles coming in. There’s always something I love, and I can always count on finding something unique and stylish.
If you haven’t shopped at Lola yet, you’re definitely missing out! ❤”
“This review is mostly a reflection of the great experience we had dealing with Danisha. We came to the store upset about something that had occurred the day prior, but Danisha's service was so exceptional that it didn't even matter. Above and beyond. These are the people that make you gladly come back and spend your hard earned money.Excellent service.”
“Leslie was an amazing help today. It was my first day visiting New York, and I needed new jeans. She made the experience so easy by helping me find the perfect pair. She was very knowledgeable about the products and worked quickly. I’m extremely grateful for her help!”
“Great customer service in the store and beyond. Lisa helped me find the items on my list. I asked for, and she gave, well-considered opinions. She packaged and sent my purchases to my home. A few days later I received a note from her checking that I received everything as expected. If I lived closer, I would shop in this store regularly.”
“Tanya was absolutely amazing.. Greeted me right away and helped locate the exact gift I needed for my wife. I am so grateful for their kindness and assistance. Thank you!!”
“I had an excellent customer service experience shopping with my 12 year old cousin and myself for jeans over valentine's weekend on Sunday Feb. 15th. Thank you so much to the staff for their amazing help getting the right sizes for us to try on, sharing great recommendations that we ultimately bought. Isabella and Lindsey were so patience and extremely helpful! We felt we had our own personalized clothing stylist EVERY step of the way while still attending to the needs of other customers. Continue the great work ladies!”
“Great variety, and great quality of the products. But most importantly - very personalised and professional service. Special thanks to Karen who has been extremely helpful!”
“Urban Outfitters offers an enjoyable and on-trend shopping experience. Their knack for curating an eclectic mix of clothing, accessories, and home decor sets them apart from many other retailers. If you're someone who appreciates contemporary fashion with a touch of uniqueness, I highly recommend giving Urban Outfitters a visit.”
“Very upset that this store will be closed … I remember the day it opened .. was and is a beautiful store … with a great restaurant. I will miss it tremendously…”
10AM - 9PM
3 City Pl, White Plains
Clothing Stores
“This location has a crazy amount of variety ranging from clothes, shoes, accessories, you name it. I always end up finding something great for super cheap prices and the discounts are amazing. Definitely one of the best places around if you love a good deal.
The only downside is that the cashiers can be pretty slow, so it usually takes a while to get through the line. Other than that, it’s totally worth the trip!”
“Review is for the customer service I received from Ariana K.. She was very sweet and kind and helped me make a purchase. She was also kind enough to offer to send me pictures of other items that I am interested in. And when I do, I would like to purchase them with her.
As for the others, they weren’t inviting and just stood around as if they were jealous or something. I don’t know but you can feel the coldness in the air.
Gucci is my favorite brand and hopefully they will make the improvements they need regarding customer service because this isn’t the first time I’ve encountered unprofessionalism with them. Maybe it because I’m black and they feel I shouldn’t have the money to spend there? Well that not my problem but they better get it together before a lawsuit ensues.”
“Great customer service, Aiden ( store manager) went beyond the call of duty to locate an item and put it on hold so I could purchase it the next day. Thanks a million!!! ?”
“I haven't seen this many people wearing black since I went to an Italian funeral. I know what I want and head to the proper department and the nice, overly made up employee, helps me and shows me what I came for. After overpaying for a bag, I get further insulted by having to pay $10 to get it wrapped. Beautiful store but frankly my life style no longer calls for clothes like this. Maybe one day, I will need to shop here (fingers crossed). AND, like another reviewer said, trying to reach someone on the phone is an exercise in futility.”
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“There were so many beautiful options here! However, would it be possible to update your address on Google. We drove to Westchester Mall only to find out you guys are now located in Palisades Mall. But overall, very nice selection of dresses.”