““Great staff and an awesome owner! Whether the item is pricey or budget-friendly, they helped me find the fan I needed and even put it together for me. I’ll definitely be returning for any future fan needs.””
“Excellent customer service from Mohammed!!! Bought a 65 inch tv!! Mohammed is very friend and nice ! Guided us on which tv fits best for our needs! Definitely will visit again here for other appliances!”
“I personally love going to P.C. Richards it is a family oriented business. I been shopping with them for a long time. There is a manager who name is Ben I follow whatever location in P.C. Richard’s he goes to due to his customer service.”
“Stopped by to purchase a fridge for my folks. Alex was super friendly and helpful. Offered great service with a smile. Will be back for my other electronics purchases.”
“I just purchased a gas range stove, refrigerator and microwave and Joseph helped me select my optimal choice. Joseph has a great personality. He made me feel confident with my selections and he is very knowledgeable with all the items on the floor. I will highly recommend him. Thank you Joseph.”
“Evens provided great customer service to is. He was very patient and offered his knowledge and expertise on each product we purchased. I recommend you ask for Evens!! Thank you Evens for making our experience memorable.”
“Mr. MD was very helpful when I was looking for a refrigerator. He showed me several different options, explained the features and differences between them, and helped me understand which one would be best for what I needed. I really appreciated his help and great customer services.”
“Nick the manager on duty and Abby the sales representative were very helpful in assisting me with my purchase of a refrigerator. I left the store feeling that I have gotten the best value for my money.”
“We just purchased a washer and dryer which were on sale. We were blessed to have Elliott who helped us make our purchase. He answered our questions patiently and made the transaction smooth and pleasant. He even took the time to explain how to use the in store QR code! What a kind and gentle giant!”
“If you are looking for a new mattress set I highly recommend visiting Alvaro at the Astoria location. He is highly informative, charming and prioritizes your sleeping comfort with an interactive demonstration. He’s great and does right by his clients. 10/10!”
“Needed to upgrade my old MacBook laptop. Came to this location from Bay Ridge to make purchase a little over a week ago. Mark was the associate who helped me and made the purchase seamless. He was very personable and courteous. Was extremely happy to make the trip to make the purchase with him. This location is much nicer than Bay Ridge and I would recommend people to come here. Bonus that there’s a parking lot as well. Thank you again Mark for all the assistance with my purchase.”
“Went to store to purchase an air conditioner, Marcos was great! He provided us with a great customer service. I highly recommend this store. And ask for Marcos M”
“JP was a fantastic salesperson. Incredibly helpful, patient, informative, knowledgeable and worked to get us the best deal. We bought a Miele washer and dryer and two Sealy posturepedic mattresses and are every happy with our purchases!”
“Kelly is the GOAT. His customer service is the reason I come back to this PC Richard’s For all my electronics. Had a great experience working with Kirk today as well. so much better buying things in person especially because everyone who works here is kind and informed.”
“I am so happy to bought the purchase from rechard son specially manager sara she's very friendly and good servic thank for sara again.....all so sales man thank you everything ....”
“Sales was wonderful. Delivery I asked the gentleman to open the box on my new TV fireplace unit told me he couldn't do it. I also needed help just moving an old refrigerator to put the new one in that place and move them around. Told him I would take care of him. Told me he was too busy and left”
“My experience at PC was a great experience and the salesman Devin Rodriguez was exceptionally helpful and knowledgeable about I was looking for most importantly he was extremely friendly I would recommend him to my family and friends”
“Great place to buy a dishwasher! A million shoutouts to Orlando and Dane who were professional, friendly, funny and kind. Dane also has great taste in shoes 👟”
“Elliot and William were great! They were patient, courteous, and knowledgeable. They answered all our questions about mattresses! Can’t to enjoy our new tempurpedic mattress!”
“Highly recommended!
Perfect for massage chairs and housewarming gifts. Always friendly, great prices, and excellent delivery service. Definitely a place I want to visit again. Thank you!”
10AM - 6PM
3605 13th Avenue, Brooklyn
Appliances
“David has helped with several of our appliance orders - he’s always quick to respond and follow up completely. He’s polite and helpful. Will definitely call on him again for future orders!”
“I can’t say enough about the excellent customer service. I walked into the store on 5th Ave and was greeted by Janique who asked if she could help. I came prepared with warranty and broken part. Even before I took the part of the plastic bag, Janique had identified the vacuum it came from. Wow! She walked me to the back of the store and asked me to wait as she spoke to her manager, Jon. The next thing I knew she was coming toward me with the replacement part in hand…all this in 10 minutes!!!! I told Janique I would write a review on google. I just got home…but first…I vacuumed around the apt (whew! That feel good!)…and then I wrote this review. Deep gratitude to Janique, Jon, and Dyson!!!”
9:30AM - 6:15PM
387 7th Avenue, Brooklyn
Appliances
“The very definition of why we need small shops. Explanations of products and costs, above-and-beyond service, interactions with an actual human being.
I needed a quick replacement for my Mom’s AC. Charlie (co-owner of the store) took the time to walk me through both the models and service including all of the costs. He was able to get someone to install within a few days.
When the serviceman arrived and started the work, he realized that it was more complicated and time-consuming than originally planned. Instead of leaving/charging more/doing just enough, he took the time to do it right including making a couple of runs to a hardware store for extra supplies. Yes, this is how it should be but it seems this level of professionalism is in short supply.
And because of this wonderful experience, the least I can do is to give this gem of a store a 5-star rating - and encourage anyone needing an AC, vacuum, rug-cleaning or any small appliance to make Brooke’s your first and only stop.”
“Garrick is an extraordinary and gifted salesman who offered product support and
technical advice that prevented me from purchasing a incompatible item. Thus, saving our organization lots of money in the long run!”
“Howard at Len Harris was great to work with. Knowledgeable and forthright. Helped me get the right ACs for a couple of rooms.
Their delivery and installation guys were equally as great. Removed the old units for haul away and installed the new ones in less than 30 minutes from when they rang the bell.
Brought their own tarps to protect the floors and their window installation is by far the best I’ve seen. Clean, professional looking and no gaps or light.
Truly the best experience I’ve had with new air conditioners.”
11AM - 6:30PM
525 Park Ave, Brooklyn
Appliances
““I placed my order and it was delivered and installed the very next day! Fantastic service, and the delivery tracking system kept me updated on exactly when my order would arrive…””
“Yarga helped me select a Stearns & Foster mattress for my new home, gave advice on measurements and arranged delivery on time. He made the entire process a breeze. Thank you.”
“This week, when we went back to shop—May—our Star Salesperson was no longer there. 😔😔😔 We miss you, May; Jesus is with you, too.”
“Had a great experience with Nordam Appliance. I was initially a bit skeptical given how low and competitive their prices were. However, Wes took the time to answer all my questions. Delivery was a breeze, and the new AC units were up and running just fine. Highly recommend if you’re within their delivery radius!”
“John S and Gerson C were very helpful in my purchase of a Samsung TV here on a rainy Sunday. Whole process was speedy and easy and even though I wasn’t approved for P.C. Richard’s credit card the process to apply was a breeze. I will be returning for shopping in the future!”