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“Best hardware store on the planet. You cannot walk in this place without three people asking if they can help you. They know everything about everything, and bring you right over to where the item you need is located. And they're happy to help, unlike the folks in the home Depot and Lowe's, who run away from customers at all costs. What a pleasure to have this store in our community.”
“This is not the closest ACE to me but they had what I needed in stock so I was able to go get it and finish my project. The others had to have it shipped to the store in a couple days, I'm not patient like that when I'm trying to do something now! The staff were knowledgeable and quick to get me on my way. Thank you!”
“Went in for a sump pump. What a fantastic store. Employees were awesome and very friendly. Everything was super organized and the store was immaculate. I'll definitely give this place my business in the future.”
“Although I don’t live in the area, I have occasion to stop there when visiting, and although some of my requests require me to travel elsewhere because what I’m looking for is not available the staff there has been helpful. They have gone out of their way to accommodate my needs and most recently, They held a product for me until I could get in the area and purchase it. I’m impressed with the manner in which they treat their customers even ones that they don’t know.”
“I needed 4 screws that totaled $0.99. The service I received was a million times that.
Successful businesses treat the $1.00 customers the same as the $1000 customers!
Give them your business!”
7:30AM - 5PM
5th Ave, Rensselaer
Hardware Stores
“Honestly the people here are great. Very knowledgeable and most have had hands on experience with the products they sell. They won’t sell you something and hope it works. They are knowledgeable and will share there honest opinion and have earned my business”
“I have been going to Bridgeford Hardware for years to get windows and screens repaired. They have the basic hardware supplies for household repairs and general maintenance too. Eddie is the best! Support your local family owned stores, it's great for the neighborhood.”
“This E. Greenbush store is AMAZING, with the greatest Customer Service. I walked in, frazzled and desperate and needed help obtaining the correct connecting plug for my generator because of a recent wind storm and our power was out for three days. I showed the photo's of my generator and transfer switch to the gentleman who immediately greeted me at the door (I think your name is Todd) and he helped me obtain the correct 220 male/female plug along with the extension cord that goes with it. THEN, "Nick and Tony" (Owners) took the extra step and secured (attached) the male/female plug to each end of extension cord. They wouldn't accept payment and I'm eternally grateful for this. I know for a FACT that the local big box store nearby would NEVER, EVER provided this kindness and assistance. Thank you to Todd ( I think that is your name) who greeted me at the door and provided the BEST Customer Service and of course thank you to Nick and Tony for helping as well. This is the place to go for all your needs....Nancy F.”
7:30AM - 4:30PM
564 Broadway, Menands
Hardware Stores
“Came in a little later than closing time - did not know the time. The gentleman still helped me out with a quote I received from them earlier in the day. Very quick and easy to get tanks filled.”
“Moira is a wonderful Ace Associate. Moira said hello to me when I entered the store and asked me if I need help find anything. Sincerely, Marilyn Birmingham”
7:30AM - 6PM
701 19th St, Watervliet
Hardware Stores
“Save yourself the trip to the big box stores. Shop local. You won't be disappointed. Very competitive prices. Knowledgeable and very friendly staff. Corey is the go to guy with Kate at the register they make a great team. Kate is just as Knowledgeable can certainly point you in the right direction. You won't be disappointed. Shop local”
“I’ve only visited the Counter at Capitol District Supply in Albany a few times over the past few years, but every visit including today has been a great experience. The staff is always extremely helpful and friendly, and they take the time to make sure you get what you need. Their prices are fair, and the overall service is top-notch. I highly recommend them for anyone looking for heating and plumbing supplies.”
“Excellent and fine attention, the best guidance and quality in your products, I found all the accessories to remodel the interior of the house... a world of options, congratulations Home Outlet Latham”
7:30AM - 6PM
217 N Greenbush Rd, Troy
Hardware Stores
“Great people to work with! Had an issue with the bill on my snowblower service, and Nick Jr. took the time to listen, look into the problem and help to resolve it to my satisfaction. Would gladly work with them again”
“This business is one of a kind. You should see the parts they have . They have the knowledge and service that other suppliers don’t as well as so many choices of equipment to choose from. When I first walked in I couldn’t believe the friendly staff and super clean facility.”
“Fantastic customer service both times I needed parts for ancient equipment. They were able to cross-reference and find drop-in replacement parts and had them in stock.”
“The staff is knowledgeable, professional and personable.
Their prices are right in line with the big box stores.
They were extremely cooperative and flexible with delivery.
So convenient and easy to get to especially when you live in the city.
It’s wonderful that this business has chosen to remain here.
Great Experience.”
6AM - 10PM
579 Troy-Schenectady Rd, Latham
Hardware Stores
“They are amazing! The Thor gas range I bought that they wouldn’t fix under warranty… Home Depot didn’t bat an eye, six months later they are refunding me and picking up this hunk of junk. I will be buying a new gas range from Home Depot, just not THOR!!!”
“It's a Friday place to get items that you can't find anywhere else at a neighborhood store n item I needed was not on stock but said would order ir n call me when it comes in”
“They are amazing! The Thor gas range I bought that they wouldn’t fix under warranty… Home Depot didn’t bat an eye, six months later they are refunding me and picking up this hunk of junk. I will be buying a new gas range from Home Depot, just not THOR!!!”
“Cara in Latham and Jeff in Albany are why I do business with Herzog's paint. Above and beyond service. I can ALWAYS count on getting my job done. See you soon. ?”
8:30AM - 5:30PM
63 3rd St, Troy
Hardware Stores
“This hardware store has everything. Everyone working inside the store was very friendly and very helpful. They also help support other local businesses. Stop by and pick out a unique Christmas gift for family and friends.”
“I needed some plywood for a project I was working on for a friend. However, I own a small Toyota and it wouldn't fit. So, I either had to have it delivered or else rent a truck to transport it. Delivery charges are $80 and several weeks out, so that left option #2. Thankfully, they had a pick-up truck in stock. They won't, however, hold it for you so it is first-come-first-served. Thankfully, I called ahead and the truck was on their lot so I was able to drive over and rent it. The process went quick though I needed to show them my driver's license, insurance paperwork, and have a deposit put on my credit card. All standard stuff.I only needed the truck to drive 7 miles each way, and I had it back within the first 75 minutes so my total cost was about $20. That wasn't bad at all! Their employee, Hans, was super friendly throughout the process.I will point out that HD's selection of plywood here was horrible. Nice hardwoods like birch were non-existent, as were smaller thicknesses like 1/4". That being said, their 1-by lumber was very good compared to several Lowes I had been in. This is all likely due to Covid, so I won't penalize them for that. It is something to keep in mind though.”
“I called Marcone for an over door glass pack on a Friday afternoon around 4:00 p.m. I spoke to an extremely helpful and friendly person who took my order and said the part would probably ship on Monday since it was so late in the day, arriving on Tuesday (which was fine with me). Imagine my delight when I received email notification that the part shipped that same Friday afternoon after all and then the part was delivered on Saturday! Really nice to be "surprised" in such a positive manner. My thanks to Marcone for their fast, friendly support (and it was the right part, too! We just finished fixing the oven door).”
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“I always shop at my local hardware store first before going to the big box stores. 99% of the time they have what I'm looking for and their prices are just as competitive. Local hardware stores are closing all over the country and they need local support. There is always someone available to ask a question or to show you where something is you are looking for and they are right around the corner from my house.
Please support your local hardware store !”