Citizens
BanksHours:
778 Yonkers Ave, Yonkers NY 10704 Hours
About Citizens
Citizens Bank, located at 778 Yonkers Avenue in Yonkers, NY, is highly praised for its exceptional customer service and friendly atmosphere. The branch has garnered positive reviews for its staff, particularly highlighting the outstanding service provided by Amber, a knowledgeable and patient banker who makes the banking process easy for customers. Many reviewers appreciate her professionalism and attentiveness, noting her ability to create a welcoming environment. The new branch manager, Ramona De Jesus, has also received accolades for her effective management and engaging approach. Customers consistently report that the employees are helpful and accommodating, making it a pleasant experience to handle banking needs. Visitors are greeted with smiles and a willingness to assist, contributing to the overall positive reputation of the branch. Citizens Bank stands out as a reliable choice for those seeking excellent customer care and a supportive banking experience.
Most Recent Reviews
May 2026
Amazing service, super helpful staff.
Never disappointed me or any other clients I know...
Excelente location with available parking lot...can't complain about anything.
April 2024
I went to citizen’s bank recently and I ended up being helped by AMBER. AMBER is the best banker I’ve had in all my years. She is smart, knowledgeable about her job, patient, and super friendly. I couldn’t be more thankful ! She made the process easy and walked me through everything step by step. Shoutout to AMBER...
read full commentFebruary 2023
I absolutely love this branch!..Ramona dejesus, the new manager is wonderful person and very professional. The personnel is very engaging and always willing to help. My experience at the branch has always been amazing.
More Comments(21)
Other Information
Specialties: Customer Care, Refinancing, Vehicles, Customer Service, Insurance, Customer Support
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- Yonkers, New York