L.L.Bean is a great outdoors store with quality products for all seasons. It is more of a clothing and footwear store than an outdoors store, but it does have a decent, though somewhat limited, supply of camping gear. The store is neat, clean, and welcoming. The items are high quality and high end, and also a bit pricey but affordable. Customers appreciate that they will not find another person wearing the same clothing. The company is known for good customer service and handling the grey areas of retail well. Staff members are described as solid, good people who are helpful, polite, welcoming, and knowledgeable. They spend generous amounts of time with customers to find the right items, even assisting in ordering products not available in the store. Employees are calm and cool, with a great sense of humor, and are a joy to have provide assistance. The business stands behind its products, with policies that support customers even in tough situations, which makes people proud to shop there.
