5431 US-158, Advance NC 27006
“Walked in, spoke with Joey, and walked out with a weed eater. I didn’t feel he was trying to sell me something. We had a discussion about my Dewalt weed eater. He offered to order one if I wanted since they didn’t have the one I wanted in stock. He asked a couple of questions and made a recommendation that aligned with what I was thinking. The computer was having some issues taking my card, but the manager figured out how to do a work-around. Overall, I feel like I was taken care of by people who take pride in their work.”
7818 NC-801, Cooleemee NC 27014
“I went in for a small drill bit attachment, and I was greeted by all three people working. It didn't feel robotic. It was great! I didn't see, or hear a name, but the older man who rang me up felt genuine, and kind. He asked me if I needed something, and it felt like he meant it. The store was clean, and everything in the aisle I was looking at was in stock. I rapidly found what I needed. Great store.”
8201 North Carolina Hwy 150, Clemmons NC 27012
“For a small hardware store they always seem to have everything that you need. And, the staff is very knowledgeable and very quick to help when you need anything. This is a great store and so much better than the big box hardware stores!!!”
1305 Lewisville Clemmons Rd, Lewisville NC 27023
“Rented a mini skid steer from here, I had originally planned to pickup but they were able to deliver it on short notice when my plans changed last minute. Equipment worked great and I thought the pricing was fair compared to competitors. I cleaned the machine before returning it and the owner was so appreciative of this that he went out of his way to thank me for doing what I thought was customary. Definitely a positive experience and always nice to support local.”
Thoroughbred Ln #25, Clemmons NC 27012
“For a medium-size store, their selection of products is amazing. They carry everything from clothing to hardware to seeds and plants. And the staff couldn't be more pleasant. Left there with seeds for my flower pots and a smile on my face!!”
6220 Hacker's Bend Ct # D, Winston-Salem NC 27103
“***Highly recommend RBS*** RBS was a subcontractor for our builder and addressed an issue we had with our shower door. Although we were some 19 months post closing, they addressed the issue without any pushback. We were extremely pleased with the timeliness of the resolution. Their technicians were very respectful of our home and were the utmost professionals.”
260 Olive St, Winston-Salem NC 27103
“You can’t go anywhere these days and get someone who genuinely wants to help you, but if you come here you’ll find all the help you need and guys that are knowledgeable and anxious to help! I’m not a plumber and barley know anything about plumbing, but I came into the store today not knowing what I needed. The guys went out of there way to figure out how I could get the job done. Thanks for helping me and will definitely be back for anything related to plumbing!”
162 Sheek St, Mocksville NC 27028
“Great to deal with. The lumber I bought was straight unlike what I looked at @ the big box store in town. It was also priced less than the other store, and I didn't have to walk around looking for someone to help me. Bonus”
1000 Hanes Mall Blvd, Winston-Salem NC 27103
“Have always been happy with the power tools I've rented from here and the instructions in their use I have received (brush cutter, gas powered hedge trimmer and one person tiller). Special thanks to Stephan who, seeing a transactionwas taking awhile for the other associate, stayed after his shift to get me checked out and on my way.”
7325 Thoroughbred Ln, Clemmons NC 27012
“Love the staff at our Clemmons location! Ms. Kendra is my dogs personal favorite but they all rock in my opinion! Very helpful with any lawn and yard questions as well.”
935 Hanes Mall Blvd, Winston-Salem NC 27103
“Tina, whom I believe is a lead in the Garden Center, went above and beyond for me today. Not old did she offer great advice on a painted lady philodendron that I was going to buy, but she took the time, about 15 minutes, out of a very busy Saturday, to track down a price on a ceramic pot that I wanted to purchase that didn't have a label (was placed in a wrong spot with other ceramic pots). We went to the clearance section of the store, and she did some research on her device to find out that it was actually on clearance, and printed a label for me. Like I said, she could have just brushed me off, or lazily charged me full price, assuming that it was priced the same as the ones on the shelf, but she absolutely took the time to help me out AND save a few dollars at the same time. I really hope that Lowe's sees this and acknowledges her hard work!”
1000 Hanes Mall Blvd, Winston-Salem NC 27103
“Home Depot is one of my FAVORITE stores!! I have had good experiences finding what I need/want, and there's always staff around to help at W-S and High Point locations.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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