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““We had a fantastic experience at Cleveland Ace Hardware. The young man who handles the grills — I believe his name is Matthew — went above and beyond to help my husband find the exact grill he wanted. He even worked extra to track it down for us. The grill arrived sooner than expected, and the staff was incredibly helpful loading it onto our truck.
Shopping here is such a breath of fresh air compared to the big box stores. The store is clean, the team is friendly, and you truly feel taken care of. We’ll definitely be back.””
“So excited about my Choice of the Bobcat Zero Turn Mower...employee Jason Sharp was so patient with me and of course I asked a million questions! He is an amazing person to work with and took so much time with me and my wife explaining all our options on different mowers. I HIGHLY recommend anyone looking to buy a mower reach out to Jason Sharp at J.E Wombles in Lillington NC...you will not be disappointed and he was a pleasure to work with and is an asset to your company!”
“Wonderful experience at the store when I arrived, I was greeted by everyone in the front. I was met with Malcolm in the aisles and he was happy to help locate a few of the big ticket items that I needed. Ty was so patient at the register and very kind and bubbly a delight to work with. Malcolm and Ty met me at my vehicle to load up my heavy items and I am so grateful as I would not be able to load them myself. Give these men a raise they deserve it!”
“I am not a plumber by trade but I work in the feid of property management. I visited this location for the first time and was help by Caleb. He was very nice and patient helping me find an aerator for a faucet that I was having a hard time finding. Thank you Ferguson!”
“I purposely drive further for my home improvement needs because of this store and the lack of customer service at another store that's closer. The employees are friendly and usually ask me if I need help before I can ask.”
“While there were a few hiccups in obtaining the supplies and scheduling, the overall process was excellent due to the outstanding service from the store team, the call center team and the contractor (Both schedulers and the installers on site).”
“The people working and volunteering here are so nice and helpful, I always have a great time looking even if I don’t always find something. When I do find something it’s usually a great deal, and the rotating discounts are such a good system. They really do a great job keeping the shop as organized as they can with a constantly changing inventory. Honestly the staff here are just great.”
“Went to get some faux brick paneling, water repellant flash tape, and liquid nails. We're able to find the latter of the two, but was unable to find the brick paneling. Will have to search online. The trip was saved when we found a Christmas cactus on sale! Less than 3 dollars for a new little green plant to live in our house.”
“I was having a hard time finding replacement blades for my wire strippers by Commercial Electric.
After 2 days and many associates I finally got a customer service representative from Corp.
They could not get me the parts but did one better.
A new tool discounted to the price the part I was looking for would have costed.
Great day.”
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“Great people! Knowledgeable and the store is well stocked. This is how a hardware store should be. Big box stores have sadly done away with people who actually know and care”