“While there were a few hiccups in obtaining the supplies and scheduling, the overall process was excellent due to the outstanding service from the store team, the call center team and the contractor (Both schedulers and the installers on site).”
“Great people! Knowledgeable and the store is well stocked. This is how a hardware store should be. Big box stores have sadly done away with people who actually know and care”
“Very professional assistance at front desk . Alex, Taylor and Ky are always so helpful and are very knowledgeable with the material I’m always needing ! Highly recommended coming to Fortiline!”
“It's a great store, selection is limited, but if they have it, I purchase there. Great staff all around, I can't point to a single one cause they all have been great.”
“Our window didn't roll up while it was raining heavily and my son went in to get duct tape and a tarp... And instead Frank, the owner and Chester, a friend in customer of his, let me pull up under the awning and took their own time to come and take a look at our window and help fix it. We tried so hard to get it up and it went all the way up!Just truly truly truly nice people I can't believe they took time to do that! I feel like there is not a lot of people like that anymore that can troubleshoot and would spend that time when they didn't have to.We have a little over an hour drive home so I am thankful because it will be raining on our way home too!”
“Always a pleasure working with Raleigh Winwater. They are our go-to for water-Sewer materials for our company. Great experience with them. If there are materials that we need and they don't have in stock they fast and efficient to get them to us ASAP. Ray is a great guy and is readily available to take our calls and meet the needs that we may have. David is also a good guy always very helpful.”
“Really good place for HVAC supplies. Noah at the counter is very knowledgeable and a very nice guy to do business with. He represents Ferguson very well. When I was there, the power went out, but they still delivered excellent service with no electricity.”
“I had a great experience at Westlake ACE Hardware. The store has been recently remodeled, and it looks clean, modern, and well organized, making it easy to find what I needed. The staff was friendly, helpful, and provided excellent customer service throughout my visit.
The prices were also very reasonable, and I felt like I got good value for what I purchased. Between the updated store, great service, and competitive prices, this is an excellent place to shop for home improvement and hardware needs. I'll definitely be back.”
“We dropped off items here and they took everything we had!!! We had a small suv full of boxes and they took it all!! I talked with two gals and a guy. They gals were super friendly and nice. The guy was very helpful.”
“My husband and I ran to Home Depot in Fuquay 30 mins before closing trying to put our bathroom tub back together with a new brass overflow with brass trip lever. The old style everyone is moving away from. C-Dave and Telly went above and beyond helping us piece together the parts of pvc and brass fittings we needed. They went to multiple isles bringing back pieces to make it work and tried just about every fitting on the isle to get put together what we needed. We are obviously novice DIYer’s that were in over our heads. It’s hard to find good hearted employees like this anymore. These guys need recognition and a pay raise. Home Depot should be proud of guys like this representing their brand.”
“We had an issue with some building supplies we ordered. I went to the store and talked with Chris, one of the managers, and explained my problem and the issue it would create for our job. Chris was right on it and did everything he could to make it right. We had a crew ready to hang drywall at the job and Chris went out of his way to have the extra materials delivered the same day, which is not at all what the policy is. The driver also pitched in and made a second delivery to us and when he came, he was all smiles and happy to help out. You don't get a lot of stores that give this kind of excellent customer service these days. We are a Lowe's customer for life! Thank you Chris and our driver!”
“Lots of plants to choose from. The garden plants outside are looking overgrown and need to be reduced. They do a great job keeping everything watered in the extreme heat.”