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“Amber was the best att person ever! Answered all my questions with expertise and charm. Lowered my monthly bill and even walked me out the store with an umbrella while it was raining! talk about above and beyond! :D Need to find me a girl like amber! Someone give her a raise 10/10 would recommend. Side note-went back today and bought headphones just cause amber”
8:30AM - 8:30PM
159 Smokey Park Hwy, Asheville
Mobile Phone Accessories
“Magyn is truly an asset to Verizon and provides customer service above and beyond. I had a seemingly unsolvable issue with my phone going directly to voicemail without ringing or showing a missed call. It took a lot of time, but she found the solution. She is exceptionally knowledgeable and a delight to work with as well!”
“If I could give 500 stars I would. These guys are absolute rock stars. They are fair, honest and truly care about their customer and the community. I wish every business in Hendersonville conducting themselves like Jeff and his team. Great job and many thanks fellas.”
8:30AM - 8:30PM
1857 Hendersonville Rd, Asheville
Mobile Phone Accessories
“Bobby was awesome. We had a fairly complicated upgrade and bundle. It took us some time, but good things come to those who wait! Would recommend using him in any future Verizon needs! Thank you Bobby!”
8:30AM - 8:30PM
851 Brevard Rd, Asheville
Mobile Phone Accessories
“Dylan was the best! We are from Ohio and on vacation here in Asheville. My wife dropped and broke her phone. Dylan had us up and running again with a new phone at a great price in just a couple of hours.!”
“I wanted to give a huge shout out to Cody the manager at this att store! My daughters phone blacked out on us and through all my frustrations and having to figure out so much info, the knowledge he had to guide me and calm my worries through each step was beyond amazing!!! He helped multiple people at the same time while keeping everyone happy! He got me completed quickly even with the amount of help I needed with multiple issues and all fixed!!!!! He also has some amazing customer service!!! If you want someone who won’t beat around the bush and they will directly help you this is the go to store!!!!!! Thank you!!!!!”
“Carly is AMAZING. If you can ask for her. She's extremely knowledgeable, compassionate, empathetic, kind and thorough. I was having a bit of a breakdown and needed an affordable phone and had only ever been through Verizon and my bill was over 400 a month through them! Now I pay 45 and got a new phone and she walked me through EVERYTHING. Made the process easy peasy. I cannot rave enough over her. Metro really is the way to go. And don't forget... Ask for Carly cause she's just great. I'm so grateful for her. She will never know what I was going through and I honestly just needed something to be easy and affordable for once. I was in a really bad space mentally and emotionally. I'll truly be forever grateful. Give this girl the raise she deserves. She is indespensable to your company. She truly CARES about customer service and making sure her customers are happy with their service.through EVERYTHING”
“We came to this cricket during the aftermath of hurricane Helene. Even with no power, they were open and able to sell us a phone. The process was super quick and easy. Karla was wonderful, informative and kind. She deserves a raise!”
“The owner Jason is a really good guy with amazing customer service . I had a issue and made sure to go above and beyond to correct the issue. Made a even more loyal customer out of me.”
“Grace was very helpful in finding my cell phone the day before my vacation. She pinpointed and lead me to the exact location of where my cell phone was lost on the side of the highway. Very professional customer service and eager to help! Thanks again Grace!”
“Great place to do your phone. If you going anywhere else why not drop by at the Soho nail salon as well, they will give you great massages! Just stay at the right lane and road up ahead is the Soho nail salon. Not busy so take up all the space you want!”
“Not super happy at the moment...they never answer the phone at the store locations. It would save everyone a lot of time and aggravation if they'd just answer their phone for simple questions. It only takes a minute. Then, if they say you need to come in to solve your problem, great! So Easy!!”
“Joel sales rep really save me Money on my future payments to my on my existing bill by hooking me up with there Cricketwireless.com/ EBB program!!! JOEL your the man!! Thanks”
“I enjoyed this store, and the staff was very friendly. I had to get a new phone because I lost mine here in North carolina. I highly recommend this T-Mobile because they're thorough they tell you honestly and they give you the best deals if they are available.”
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“My first time going to this branch and WOW they sre so nice!!! i know most people that works in this kubd of business they have to be nice because of their work but this place is awesome specially Tyler!!! He helped me from start to finish and the patience that he has with everything is exceptional!! If you are looking for a phone service and amazing customer service go to this store and and you won’t regret it!!”