UScellular has garnered positive feedback for its excellent customer service and helpful staff. Many customers have noted the professionalism and eagerness of employees like Grace and Tanner, who have gone above and beyond to assist. Grace successfully helped a customer locate a lost phone just before vacation, while Tanner provided exceptional service and support for internet solutions, which proved critical for a customer's job. The store's team, including Paul and Matt, received high praise for their patience and knowledge, especially when helping customers transition from other providers like T-Mobile and AT&T. Customers appreciated the clear explanations of available plans and promotions, as well as the fun and supportive atmosphere during the purchasing process. One customer highlighted the substantial cost savings and satisfaction with their new phones and plans at UScellular, noting that their experience was far superior to that with previous providers. The service has been described as fast and reliable, directly impacting the customers' lives positively. Overall, UScellular is recommended for its friendly staff, competitive pricing, and commitment to customer satisfaction, making it a preferred choice for many in the area.
Jason, Paul and Jackie were amazing to work with! I came in with some issues with my US Cellular phone since the T-Mobile change has occurred. They were able to help! They have the best attitude and atmosphere and the best customer service. Thank you! If you need help with your phone go see them
April 2026
I would like to thank the lady that helped my Dad and I in the store today. It was definitely the best experience I have ever had in a US Cellular story anywhere. I didn't get her name but she was very helpful and knowledgeable.
August 2025
Grace was very helpful in finding my cell phone the day before my vacation. She pinpointed and lead me to the exact location of where my cell phone was lost on the side of the highway. Very professional customer service and eager to help! Thanks again Grace!
