Firestone Complete Auto Care in Asheville, NC, has been serving the community since 1926, offering a range of services from standard maintenance to tire sales and repairs. Located at 85 Tunnel Rd, this auto care center provides essential services such as oil changes, brake inspections, and engine repairs for various makes and models. Many customers appreciate the reliable and helpful staff, particularly praising team members like Damon and Eric for their excellent service and attention to detail. However, some reviews highlight inconsistencies in service quality, with experiences ranging from outstanding assistance to dissatisfaction with long wait times, particularly for appointments that take longer than expected. Despite the mixed experiences, customers often find the pricing competitive and the staff willing to assist with issues like battery replacements and tire troubles. Overall, Firestone Complete Auto Care aims to deliver dependable auto care to Asheville residents, encouraging them to schedule appointments online or visit the shop for their vehicle needs.
My experience at the store was great. Everyone was very polite and courteous. And they were very time efficient.
March 2026
Came in yesterday for an oil change on my 2019 chevy corvette grand sport. First everyone was absolutely wonderful. But mitch was the best. He took care of my baby and gave me some amazing knowledge about my car I didn't know before. I highly recommend this Firestone for your automotive services.
February 2026
Aaron and Tyler and Pressley are absolutely the best! Came in late in a rush with a popped tire they were kind enough to stay open and help me out when I was in a bind! They are absolutely the best….cannot recommend them more. So professional understanding and kind..cheers to y’all! Thanks so much 🙏🏼💯