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7:30AM - 5:30PM
300 Sardis Rd, Asheville
Hardware Stores
“We had an amazing experience with Best Buy Metals! Katelyn was incredibly helpful and super fast in responding to our emails. She answered all of our questions and concerns and gave her recommendations on what would be best for our house and location. We are currently getting prices on metal and availability and hopeful to use their company for purchasing high quality metals for our siding and rooftop! Highly recommend.”
“I found Harbor Freight recently while looking for less expensive tools. I find their products and prices above expectations. I can't afford top of the line tools, but don't really need them for occasional repairs. The value I find here is beyond acceptable and the power tools are as good as the overpriced tools in other box stores. I highly recommend checking them out!”
“All associates friendly,courteous. Check with management for any item they are not sure of. William, manager, extremely friendly and knowledgeable re.Ace products. Also Lawrence, knows all! Really...I would only go to big box hardware stores if Ace didn't carry”
“Over several visits I have really begun to appreciate Maddens Ace Hardware. The staff has always been super quick to ask if you need help. They notice you are there as opposed to the big box stores. They have a nice selection to item at reasonable prices.”
“Asheville Bolt and Screw is a great place to and pick up your hardware needs. Fasteners, Abrasives, Chemicals and more. Locally owned and operated, so keep supporting them and we will all won.”
“Clean, Employees Helpful. If they have it they'll direct you Or Get it for you. When I went it was Day before Ice Storm, There were a Lot of People. Nobody Was Rushing around Except Shoppers. There was a Very Large line of people waiting for a Delivery Truck I was in the line (Wrong Line) Everyone was Talking and Socializing. I Realized I was in the Wrong Line, However it wasn't an Imposition Because Everyone was So Pleasant, Then when I discovered it, We All got a Good Chuckle!!! It Was Okay. Because I wasn't Being Laughed At, I was Being Laughed With!!! Big Different then it Could Be.”
“Shelly was the manager today and she honored a coupon when she didn’t have to, all to keep our business. We really appreciate the thoughtfulness and will absolutely be loyal customers.”
“My husband and I go to the Tractor Supply located in Weaverville. Most of the time the store has what we are looking for. The staff is friendly and very helpful”
6:30AM - 5PM
124 Hilliard Ave, Asheville
Hardware Stores
“The Asheville branch has customer service figured out! They always have someone to answer the phones. If you leave a message you can be assured that someone will call you back. Ask for Adrienne and she will answer all your questions and see your project through to the end with professionalism.”
“Okey doke... so good eals are a good thing and this is certainly a place you should go look for Rigid, Ryobi... and some other things.Great effort to make sure you are aware of a sale of a special deal.”
“Awesome. I'm from way out of town, my company's home office is in Louisiana. I needed some last minute oddball items for a job in Mooresville NC, these guys had a bunch of them. You made me look good, thanks.”
“We’ve been buying tools at The Home Depot again and again, and every time we’re genuinely impressed. You can find really good discounts if you keep an eye on the deals, and the quality of the tools has never let us down.
The selection is huge — from simple everyday tools to more serious equipment — and everything is well organized and easy to find. The staff is helpful without being pushy, which makes the whole experience even better.
If you’re looking for reliable tools at a fair price, this is definitely a place worth checking out. We’ll definitely be coming back.”
“Exceptional service from Asst. Manager Bobby for a return which we purchased at the Clayton,Ga store. We lost the receipt but he honored our return and issued a gift card for the amount. He was very understanding and came up to the service desk when the supervisor called him up to help when he wasn't going to help us.”
7:30AM - 5PM
11 Overland Industrial Blvd, Asheville
Hardware Stores
“The people working the front desk are very nice and helpful and know what they are doing. You just go in, ask for your part, and they give it to you, really convenient.”
“Love Home Depot especially the one on Strickland. The people at the Prodesk specially Ryan, Adam and Lorenzo are amazing. I really bend over backwards to make sure you get the best service.”
“I went in to find an LED light bulb and we (me and the store manager) couldn't find it anywhere, so I just decided to get a different kind which was sitting above a price tag of $13. I went to self checkout, and it rang up for $54, so I was confused on why. Me and the lady working self checkout went back to the light section to see what happened, and apparently it was placed above the wrong tag which wasn't even their fault, and they gave it to me for $13! Being nice to the employees can make all the difference at places even though they probably would've done that anyways :) Thanks guys!!!”
“Tracy is AMAZING!! She has great taste and stands behind every product. Working with her was one of the best things about building our new house. Thank you Tracy and ProSource!”
“Sheri Warren (not sure of spelling) at the Smokey Park Hwy location gave exceptional customer service!!! I ordered online and both items didn’t show up as to be delivered. She fixed it just in time for the driver to get me all the items I ordered! Really appreciate her expediting this and knowing how to pull of the strings together! Rare this day and age!”
“Excellent, friendly service. always. Today they went above and beyond to help with a delivery. We would have had to wait for 2 weeks but they squeezed us in to the delivery route today, without me even asking! These are the things that separate good from great, to me.”
“5 stars! I don’t usually read 5 star or 1 star reviews because they tend to be lazily written or they are valid but from a one time experience. Today I was looking for something very specific and a manager that has a desk that’s right about the center and rear of the building took longer than an hour, if not more, to help me compare different models and designs with both hands a on comparisons as well as looking up reviews. There was another guy helping me and I couldn’t figure out who the manager was until I looked around with them and asked. I was also on a very critical timeframe and I could tell they understood and really empathized. This was some of the best customer service I’ve ever had at any of the Lowe’s stores I’ve been to and believe I have been in many and frequently. The manager I speak of has helped me before with something else very specific and was awesome then as well. Great sense of humor too! Thanks to you both and the rest of your team!”
“Home Depot in Asheville (especially the Fairview Rd store) is my regular stop for home stuff.
Pros:
Strong in-store selection and stock — like DeWalt cordless tools, Behr paints, pressure-treated lumber, mulch, and plants for our mountain yard.
Super helpful associates, e.g., Roy in lumber or folks at the Pro Desk for Ryobi kits, Milwaukee tools, or bigger jobs. Staff often walks you to items and gives solid advice.
Competitive prices, reliable tool rentals, easy in-store returns, and clean, well-organized stores.
Cons:
Delivery can be spotty.
Busy times mean longer lines, especially weekends.
Great for in-person shopping and local projects in the Asheville area. Skip delivery for heavy items if possible. Convenience and variety keep me coming back.”
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“I am by no means a hydraulic expert but when I hit a snag in my project Woodie walked me through the various options I had to rectify the situation. Both times I have come to Cross Hose on this project, Woodie has come outside and looked at the truck I was having problems with and quickly came up with a straight forward and cost effective solution to the problem. I will definitely be returning in the future.”