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7:30AM - 5:30PM
300 Sardis Rd, Asheville
Hardware Stores
“"5/5 Stars!
Its been a blessing working with such an incredible team at Best Buy Metals Asheville, and I can confidently say they're the BEST in the business!
Their commitment to excellence, exceptional customer service, and top-notch metal. What sets them apart, however, is their core values! The dedication and love to their communities. They're not just a business - they're a trusted partner and neighbor!
If you're looking for a reliable, honest, and hardworking team to handle your metal roofing needs, look no further than Best Buy Metals!
Keep up the fantastic work, team!”
“All associates friendly,courteous. Check with management for any item they are not sure of. William, manager, extremely friendly and knowledgeable re.Ace products. Also Lawrence, knows all! Really...I would only go to big box hardware stores if Ace didn't carry”
“New location ON hwy 25/ hendo rd.
Don't be a fool like me and drive to the old location .4 miles away, find that they're closed, and eventually figure out that the old location is now an Ace Hardware which closes an hour earlier on Fridays ?”
“Over several visits I have really begun to appreciate Maddens Ace Hardware. The staff has always been super quick to ask if you need help. They notice you are there as opposed to the big box stores. They have a nice selection to item at reasonable prices.”
“Asheville Bolt and Screw is a great place to and pick up your hardware needs. Fasteners, Abrasives, Chemicals and more. Locally owned and operated, so keep supporting them and we will all won.”
“Shelly was the manager today and she honored a coupon when she didn’t have to, all to keep our business. We really appreciate the thoughtfulness and will absolutely be loyal customers.”
“This is the new expanded Ace. Prices are a little higher than the big box stores, but there are lots of coupons. Staff is very helpful. Haven't to Whole Foods, Ingles, and much more without getting into the heavier traffic towards Airport.”
6:30AM - 5PM
124 Hilliard Ave, Asheville
Hardware Stores
“The Asheville branch has customer service figured out! They always have someone to answer the phones. If you leave a message you can be assured that someone will call you back. Ask for Adrienne and she will answer all your questions and see your project through to the end with professionalism.”
“Best experience of my life lol thank you to “Bill with one L!” He put together our chicken coop in record time and legit had it ready to load onto my truck by the time I arrived!!! Forever grateful. Give this man a flipping raise! ;)”
“Okey doke... so good eals are a good thing and this is certainly a place you should go look for Rigid, Ryobi... and some other things.Great effort to make sure you are aware of a sale of a special deal.”
“Awesome. I'm from way out of town, my company's home office is in Louisiana. I needed some last minute oddball items for a job in Mooresville NC, these guys had a bunch of them. You made me look good, thanks.”
7:30AM - 5PM
11 Overland Industrial Blvd, Asheville
Hardware Stores
“Exceptional service from Asst. Manager Bobby for a return which we purchased at the Clayton,Ga store. We lost the receipt but he honored our return and issued a gift card for the amount. He was very understanding and came up to the service desk when the supervisor called him up to help when he wasn't going to help us.”
“The people working the front desk are very nice and helpful and know what they are doing. You just go in, ask for your part, and they give it to you, really convenient.”
“All I can say is I'm very thankful for Michelle (Pro-Sales) and Brian (Department Lead). I had $600 bucks' worth of material that needed to be picked up and returned. I was informed that Home Depot would pick up any unused material and take it back to the store for a return/refund, which is one of the reasons I chose to go with them for my building material needs. I was beginning to get frustrated due to the numerous failed attempts at trying to get HD's 3rd party delivery service to pick the material up. Thankfully, Michelle who is new to the store decided to take matters into her own hands. Michelle worked diligently to pinpoint the reasons for the 3rd party delivery services lack of action. I know this wasn't an easy task, as I was a manager at Lowes for quite some time and truly understand the headaches that come along with communicating with different 3rd party vendors. Michelle and Brian spent no telling how much time trying to get to the bottom of this situation, which they obviously didn't have to do. Finally, they came to the conclusion that the best course of action was to step away from their already hectic workday, take matters into their own hands, ride out to my house which was 20 minutes away, hand stack all the material themselves into the back of their truck and take it back to the store. This day and age you typically don't see this kind of customer service. I must say it was a breath of fresh air witnessing this above and beyond level of customer service. Home Depot has accouple of great ones in Michelle and Brian!
Thanks Again!”
“Love Home Depot especially the one on Strickland. The people at the Prodesk specially Ryan, Adam and Lorenzo are amazing. I really bend over backwards to make sure you get the best service.”
“I went in to find an LED light bulb and we (me and the store manager) couldn't find it anywhere, so I just decided to get a different kind which was sitting above a price tag of $13. I went to self checkout, and it rang up for $54, so I was confused on why. Me and the lady working self checkout went back to the light section to see what happened, and apparently it was placed above the wrong tag which wasn't even their fault, and they gave it to me for $13! Being nice to the employees can make all the difference at places even though they probably would've done that anyways :) Thanks guys!!!”
“Tracy is AMAZING!! She has great taste and stands behind every product. Working with her was one of the best things about building our new house. Thank you Tracy and ProSource!”
“Excellent, friendly service. always. Today they went above and beyond to help with a delivery. We would have had to wait for 2 weeks but they squeezed us in to the delivery route today, without me even asking! These are the things that separate good from great, to me.”
“Sheri Warren (not sure of spelling) at the Smokey Park Hwy location gave exceptional customer service!!! I ordered online and both items didn’t show up as to be delivered. She fixed it just in time for the driver to get me all the items I ordered! Really appreciate her expediting this and knowing how to pull of the strings together! Rare this day and age!”
“We have been working with Home Depot regarding a home renovation. RC (flooring) and Kloe (kitchen design) have been great to work with. Incredible customer service and attention to detail.”
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“I am by no means a hydraulic expert but when I hit a snag in my project Woodie walked me through the various options I had to rectify the situation. Both times I have come to Cross Hose on this project, Woodie has come outside and looked at the truck I was having problems with and quickly came up with a straight forward and cost effective solution to the problem. I will definitely be returning in the future.”