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“AWESOME FROM DAY ONE! I chose to open on the Internet and so far BFCU has exceeded my expectations through and through. Free financial services, friendly people, easy branch access from my home in Belmont, NC? Score!!”
“I recommend for anybody to become a truliant member you will never go back to a bank again they are fast with auto loan and transaction, they can not be touched!”
“I’ve been a customer at Piedmont Advantage credit Union for quite sometime and I can see and feel the difference of how you are treated ever since Mary Vitale has left. Miss you Mary”
“I began my process 2 days ago for an auto loan with Ms. Shannon Atwell. I have never been so pleased with any type of service I received prior to this. She made ot so easy, somple and smooth. Just when I thought I was going to have to wait to get a car she made it happen. I sent her my bill of sales today and I'll be picking up my car tomorrow. I'm so grateful that Mova Credit Union has this jewel working for them and more importantly working it out for me. If you're in need of a loan please ask for Ms. Atwell, she's going to make it happen. Thank you so much.Once again Ms. Shannon Atwell came through for me in helping me to consolidate my debt, pay it off and put some money in my pocket. I encourage you to reach out to her and get your financial needs addressed. She is my Shero!!!!!!!”
8:30AM - 5:30PM
10120 Couloak Dr, Charlotte
Credit Unions
“Rory B was a delight, that young man opened the door for me and made me feel so welcome!! He answered all my questions I had regarding opening an account and starting a car loan, he is very knowledgeable in what he does!! I knew I could trust him to be honest with me due to his appearance and approach!! Thank you for everything Mr. Rory you were and will be a huge help I feel saved and understood!!”
8:30AM - 5:30PM
4720 Airport Center Pkwy, Charlotte
Credit Unions
“It is always in your extreme time of need that your greatest supporters are revealed and SECU has proven themselves to be just that.I was researching a financial institution that I could develop a long term relationship with and this particular SECU branch seemed to have a lot of positive feedback.When I went into the location, I was helped by a wonderful person named Dominque. She was kind, helpful, and amiable but, most importantly, she seemed personally involved and responsible for my success. Her customer service was truly outstanding. That type of loyalty and motivation or high energy commitment cannot be manufactured.I was introduced to the bank manager, Mr. Lee. I believe strongly in the ability of real leadership to make a difference and it showed with Mr. Lee and his team.In any organization— attitude, demeanor, and sentiment should go from the top down and Mr. Lee displayed the ethical standards and confidence of a true leader. I left our meeting under the impression that it isn’t a job title that sustains him in his role of leadership, but the daily permission, concession and support of those he serves in the community. This was something special and true.I would like to thank both Dominique and Joshua Lee for their help and commitment at a time I needed it most. I HIGHLY recommend this credit union.”
8:30AM - 5:30PM
2709 Union Rd, Gastonia
Credit Unions
“On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!”
“I have been banking with FFCU for over 12 years! If you are looking for a financial institution where you are more than an account or a monthly fee this is it! The staff is consistent and know you by name. I have an option to use 1000s of share branch locations across the country as well! Shoutout to FFCU Gastonia for being amazing and always taking great care of my family’s needs❤️”
“I had a new account opened in 10 minutes start to finish. It probably helped that I've banked with truliant for more than 20 years and already had my information. It was so easy to do.”
“Steele Creek Branch provided great experience. A heads up to watch out when exiting an office. The glass was very clean on the door in the offices, and a person hit his head trying to exit one of them.”
“Everytime I go in the branch the workers are always super friendly! Bri and Cyrus are always really cheerful! Thank you for making my sharon view experience always a great one!”
“I've never done a car loan that easy!!! Just worked with Ryan Garris on buying a new car. He did an OUTSTANDING job!!! Did everything electronically, then just stopped by and picked up the check. Super fast, Super easy. Their aftermarket warranty was over half of what the dealer offered. Would highly recommend working with them and give Ryan a call.”
8:30AM - 5:30PM
10820 S Tryon St, Charlotte
Credit Unions
“Great servicing!!! I worked in customer service 32 years before retiring so I know what to expect in servicing however I have NEVER encountered the GREAT customer service provided by Anetra of the South Tryon branch. I had an 11 year old inquiry that her research team extensively investigated. She had such a pleasant personality as well as the entire staff that answered the phone. It is so refreshing to get the necessary resolution and feel as a valuable customer because someone has gone the extra mile.”
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“So the other night while being in a line my radiator fuse blew.. the workers were so incredibly kind and helpful when all of this occurred! I can’t imagine what I would’ve done without all of them that night, not only are they amazing at their jobs but they are good hearted people. I will always be extremely grateful for their help!”