“I’ve been coming here for several years. Great service, friendly staff, and excellent prices. They get you in and out quick for the minor stuff. They also have a good selection of accessories and preowned devices.”
“Josh at the Boone Carolina West Store is the best of the best when it comes to amazing customer service! Very knowledgeable! He was able to answer every question I had. Super nice. I'll deffinilty be a repeat customer ☺”
“I walked in with a broken phone and 1 hour left on my break, and left with a new phone and enough time to grab a burger. Alfonso was super helpful and walked me through everything.”
“I had a Samsung S23 Ultra for 2 and 1/2 years. This has been the first phone that has worked flawlessly for me since I've owned a cell phone in '92. I dropped my phone last week and it broke the screen. I had a warranty plan that I paid for but at the end of the day. I could own a Samsung S35 Ultra with my same payment plan. William, at Boone Verizon did an excellent job swapping out my cell phone and in minimal time. William is an outstanding asset to the Boone, Verizon team. I have honestly had great service with their representatives each time I have visited their store.”
“Just a little frustrated that I can't get into my voicemail because I couldn't remember the answers to all the questions about someone else's birth county. Hardly ANYONE knows that about his/her significant other unless they'd been born at the SAME hospital.”
“Hands down the best experience I've had while visiting a cellphone provider store. Langston sat down with my wife and I for a whole 3 hours straight trying to help us and triple checking that our phones were good before we left the store. It felt like Langston genuinely cared about his service to us and felt like he was trying to help us in every possible way he could. You don't get this kind of service in many other places and it was refreshing to see it. Thanks Langston!!!”
“I wish I had waited to talk to spectrum in person . The phone rep was good, but the store folks are so much more helpful in explaining what I needed and how the set up will be and outfitting my needs. Thank you Boone Spectum Store.”
“In a world full of glass backs and cheap screen protectors these guys are providing stellar service for a good price. Always my choice when getting iPhone repairs done! :)”