This Verizon store in Boone provides excellent service for customers looking for mobile, 5G home internet, or business solutions. Customers can visit the store in person or schedule appointments online, with options for in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff at Boone are highly praised for their attentiveness, kindness, and patience. Multiple reviews highlight how the team, especially staff members like Austin and others, go above and beyond to help customers, even during busy times. Customers appreciate the knowledgeable, friendly, and thorough assistance they receive, which makes switching to Verizon smooth and stress-free. One customer shared a detailed story about overcoming technical and security challenges with the help of the staff, emphasizing their capability and caring attitude. Others mentioned that staff took the time to explain everything clearly, offer the best deals, and ensure customer satisfaction. Despite some challenges like store flooding or busy days, the Boone location maintains a welcoming environment with staff dedicated to providing top-notch service. Overall, customers highly recommend this Verizon store for their professionalism, helpfulness, and genuine interest in meeting customer needs.
Josh was Super thorough and fair and clearly explained everything. Highly recommended.
April 2026
Austin provided excellent customer service and went above and beyond to help me out. He was friendly, patient, and made sure all my questions were answered. I really appreciated how attentive and professional he was throughout the whole experience. I would definitely recommend his service.
August 2025
Went in today to trade my phone, Had some difficulties over the line with someone else, but Austin was super patient and made a “long wait” go by really quick as we just chatted the entire time. Very helpful and incredibly nice employee.
