This Verizon store in Boone provides excellent service for customers looking for mobile, 5G home internet, or business solutions. Customers can visit the store in person or schedule appointments online, with options for in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff at Boone are highly praised for their attentiveness, kindness, and patience. Multiple reviews highlight how the team, especially staff members like Austin and others, go above and beyond to help customers, even during busy times. Customers appreciate the knowledgeable, friendly, and thorough assistance they receive, which makes switching to Verizon smooth and stress-free. One customer shared a detailed story about overcoming technical and security challenges with the help of the staff, emphasizing their capability and caring attitude. Others mentioned that staff took the time to explain everything clearly, offer the best deals, and ensure customer satisfaction. Despite some challenges like store flooding or busy days, the Boone location maintains a welcoming environment with staff dedicated to providing top-notch service. Overall, customers highly recommend this Verizon store for their professionalism, helpfulness, and genuine interest in meeting customer needs.
Went in today to trade my phone, Had some difficulties over the line with someone else, but Austin was super patient and made a “long wait” go by really quick as we just chatted the entire time. Very helpful and incredibly nice employee.
June 2025
Service was quick and our service provided was top notch
November 2024
Had a pleasure working with this Verizon location. I dealt with Austin, he was knowledgeable and helped me get the phone I wanted. They were extremely busy, but he provided top notch service.
