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“My husband and I recently visited Fleet Feet here in Burlington, and I can’t believe we didn’t realize we had one in town! I’m so glad we discovered it.
We were immediately greeted by Whitman, who was polite, courteous, and incredibly knowledgeable. I had just purchased two pairs of shoes for myself and two for my husband from another store, but we weren’t truly happy with any of them. I struggle with foot pain and haven’t been able to find a pair of shoes that truly helps, regardless of price. I had heard Fleet Feet offers a foot analysis to determine the right support, so I originally planned to just look for insoles.
Whitman made it clear he didn’t want to sell me new shoes if I had already purchased some, but based on my analysis, he offered a few recommendations — completely pressure-free. He brought out three pairs for me to try, and with his recommendation plus the right insoles, I found a combination that felt fantastic. I decided to return the shoes I had previously bought and go with his recommendation instead.
My husband went through the same process, and we were able to order a pair he loved as well. Now we’ll be returning all four pairs we originally purchased!
As a customer service manager myself, I truly appreciate exceptional service — and this was top notch. We were greeted warmly, listened to carefully, and never felt pressured. Whitman answered all of our questions clearly and made thoughtful recommendations.
We will not be buying shoes anywhere else moving forward. Highly recommend!”
“I need to say that everything is great now. No problem. Me and the other gentleman got everything took care of. He apologized and I did too. They all are great guys. God Bless them.”
“Angela did several Masonic polo shirts of different lodges,all were exceptional in design and quality,,prices are great and the professional product quality is noticed quit often when and wherever shirts are worn,,thanks Angela”
“I went here today from Greensboro. The store in Burlington is nice and the male cashier was really helpful. You all are ten times better than the store in Greensboro. What a day 30 plus minutes makes. Anything further I need will be at that store.”
“Super-Pleased with the Burlington Sporting Goods Batting Cages. There were approximately 8 Batting Cages with pre-set Speeds for Baseball (and Softball). Speeds started from 40 MPH all the way up to 80 MPH. Very clean, Family Owned facility, and the Owner "Rock" does an outstanding job running this place. 5 STARS ☆☆☆☆☆!!!”
“My Dad and I stopped in here this past Monday, 12/16/24. He was looking for a nut for a dumbell. The employees here were very knowledgeable and helpful. My Dad was able to get what he needed quickly and without any hassle at all.
We will definitely stop in again if we ever need anything sports related.
I would definitely recommend that people stop in and see what they have.”
“Me and my daughter went in on 3/15 around 12am and the gentleman and young lady working were so helpful! They went over and beyond the expectations of service. Just wanted to thank them for allowing us to have the best retail experience possible!!”
“The experience at the Graham Sporting Goods Center was really great. They printed T-shirts for Global One, and the print came out so really good. Their personal attention and high quality only go to show why we have to support local business. ¡Recomiendo mucho sus servicios a toda la comunidad! #KeepItLocal”
“Mika gave me the best customer service I could have asked for. She provided me options helped me pick out shoes and clothes and was readily available with one on one one customer service could not have asked for better. Super professional and uplifting.”
“This was our first visit to the store. It has a nice selection of different sports items, however I was actually looking for another pair is New Balance shoes #860 which were not available. It’s located in a great location.”
“I came into the store with my 6 year old son who has flat feet and HAS to have strong arch support. He really wanted a blue pair of basketball shoes however, they weren’t practical for his feet. It’s hard for a 6 year old to understand such things. Jenni and Leeyah were so great! Jenni realized the situation, apologized to my son because they just didn’t have his size (they actually did) this calmed him because of course it wasn’t coming from just me lol. This really touched my heart. She saw a mom in just one of those situations and did what she could in her power to help me, just compassion and I’ll forget it! Thank you girls!”
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“This team at Maverick Tactical knows their stuff and I highly recommend them especially if you are not sure what is your best option. They do not try and over sale but will make recommendations.”