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“I Recommend asking for Monica when coming into the store she was helpful By her honesty And Prompt service and that’s what I appreciate the most I’m sure the other representatives are great. I was working directly with her.”
“I’ve been into many metro stores, this one is the best. Adam was so polite and knowledgeable. He is the best I’ve ever talked to and this is not only my opinion, the lady before me was leaving the store thanking Adam for being so helpful and was more than happy. If I could give him more than 10 stars I would”
“I have to say by far this has been the best customer service I have gotten in a while... The Manager Emelia from the moment I came in to the moment I left took care of all my needs.. Very attentive to all the details thank you so much hunns you are thebomb.com ???? If I can give more stars ? trust me it will show.”
“Today Ms.Ebona sorry if I spelled that wrong. Was true to her word has us in and out in the time she said she would, we added an additional line, she is very knowledgeable as well as professional. I highly recommend this store”
“Kevin was very patient and would like to see him get a raise regardless of me being a pain in the butt for him I gave him a hug thanking him for everything he did!”
“Five cell phones?????
I recently visited this T-Mobile Authorized Retailer to return a 5G home internet modem that just wasn't meeting my needs for reliable speeds in my area. As soon as I walked in, the staff greeted me with genuine smiles and a welcoming vibe that instantly put me at ease.
The customer service was truly excellent. They handled the return process quickly and efficiently, explaining every step clearly without any hassle or hidden fees. No pushy sales tactics, just straightforward help. The team was incredibly friendly and fun, cracking a few light-hearted jokes that made the whole experience enjoyable rather than stressful.
It's rare to have such a positive interaction when returning something, but they went above and beyond to make sure I left happy. Huge thanks to the awesome staff here! If you're looking for great service with a side of good vibes, this is the place. Highly recommend—five ????? all the way!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“New Verizon customers. Purchased 2 new phones and lines. Talked with both Jamar and Eric they were great at explaining cost of phones, lines services and how do quality for discounts. Definitely would do business with them again. Thanks!!”