This Verizon center is the definition of customer service, providing an exceptional in-person Verizon Wireless experience. The service is consistently described as fast, helpful, welcoming, professional, thorough, and knowledgeable. Customers report being greeted and treated as family from the moment they step into the store. Representatives handle a variety of needs with ease, including upgrading phones like Apple iPhone or Samsung Galaxy models, adding new lines, transferring existing phones, and switching plans. They are commended for being friendly, congenial, accommodating, and for making the entire process enjoyable and pleasant. The staff takes time to walk customers through the whole process, answer questions, and provide follow-up after service is established. Multiple reviews highlight specific representatives for their great attitude and personality, noting they are the best ever worked with. Customers strongly recommend this Verizon store for all cellular and internet needs and state they will definitely return for future assistance.
Chris did a fabulous job in helping me upgrade my phone and updating my plan!!!!
June 2025
Tiffany here was so professional and nice! She is knowledgeable and fast! She helped me upgrade my phone and add a new one with ease. I recommend this Verizon store and I especially recommend Tiffany.
June 2025
Tiffany helped us with a new phone, new line, and transferring an existing phone. She was friendly, congenial, accommodating and made the entire process an enjoyable one. If I am ever in need of any future assistance, and I'm in the area, I will definitely go to her.