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“Chase is the most knowledgeable sales associate I’ve encountered in a long time. He knows the inventory and assisted me on purchasing the best quality mattress in my price range. I went in with a good idea of what I wanted to purchase. That particular product was not on the showroom floor for me to test. I didn’t was to purchase one I’d not tested and needed a mattress on a quick turnaround. He guided me through comparable products and I made a selection. I’d purchased from Mattress Firm previously, so the transaction was a snap. Chase took me though promotions and financing option. He made it one of the best shopping experiences I’ve ever had.”
“Avery was super helpful and provided exceptional customer service. I’m also totally not writing this because she told me to.
Thanks for the outstanding service Avery!”
“Sarah was incredibly helpful in helping me pick out furniture for my new living room. I told her an idea of what I was looking for and she immediately took me to a collection that I ended up purchasing. My living room will look much more stylish due to her advice. At checkout she did her best to find me all the deals they could offer so I walked away with the best price. Great experience and now I’m excited for delivery day!”
“Robert is the man! He made everything so easy, one of the best experiences I’ve had up to this point. If you need a mattress Robert is the guy to call!”
10AM - 9PM
3415 Westgate Dr #105, Durham
Furniture Stores
“Had a great experience buying a mattress thanks to Greg! He was knowledgeable, patient, and really took the time to understand what I was looking for without being pushy. He walked me through different options and made the whole process easy and stress-free. I’m very happy with my purchase and would definitely recommend asking for Greg if you’re in the market for a new mattress!”
“Came in with an outlandish story about a donated power bed frame, a missing remote and a plea “what can I do?”.Samantha Collins was great. Thankfully, she was not busy and had time to spend with me. Concerned, respectful, a great employee.”
“Great experience in looking for furniture! Our Sales Consultant (Anthony Joof) was very courteous and allowed us to explore without being too pushy. Highly recommend working with him on your next visit, you will not be disappointed!”
“Very impressive merchandise and we were well serviced by Michelle. She was able to discuss our needs with us and we came away having bought a bed and bedroom set. We’re very pleased. Michelle is totally five stars in our opinion.”
“The Gentleman was very Polite and he explained to us after we told him what we were looking for and he explained and we ended up with the perfect one if you need a good Mattress go and check it out and believe me you will be satisfied with your selection”
“After going between Sleep number and a competitor we like we choose to go Sleep Number. We visited the store at SouthPoint and met our sales consultant Beth Morris. I cannot begin to tell you how helpful and wonderful she was. She spent so much time working with us and answered all of our questions. The entire team at South Point is awesome (Sam and Charles too), but Beth is your go to. She is sweet, sassy, and all things wonderful!!!”
“I cannot recommend Ivy at Palette and Parlor enough. I bought two pieces of furniture, both were delivered very quickly and the communication was excellent. I had a challenge with one of the pieces, and Ivy helped liaise with the manufacturer to resolve the issue. I so appreciate having a local showroom to see furniture in person, and with Ivy's patience and helpfulness, Palette and Parlor will definitely be my go-to place for future needs.”
“We just love our Lovesac sactional but our terrific purchase experience was due to the staff and store manager, Sydney, at the Streets at Southpoint Mall location in Durham! We had to place our order, via phone call from out-of-state, as we had not moved yet. I had several phone calls with Sydney to discuss the order and when to place the order to receive the best delivery date to coincide with our home closing date. Sydney was so patient, knowledgeable, and always accommodating! She listened to what I needed, answered every question, and was very professional paired with warmth.
Once we received our sactional, we had to make a couple of changes to add to the size of what we originally purchased, and Sydney efficiently took care of everything via phone. It was so nice to be able to contact the store directly and speak with her to make the changes as opposed to having to contact a Customer Service Department. Ultimately, I went to the store to finally meet Sydney, the manager that made this all happen, and she made me feel as if I was her favorite customer! This was hands-down one of the best retail experiences I've ever had and their customer service is truly exceptional! We are so happy with our Lovesac sactional!
If you're considering a Lovesac product, you won't be disappointed and go to this store-you'll be in excellent hands!”
“My experience was great until I was putting up my cart in the store and this rough looking young man approached me and said, “Hey Yo, Yo! I just got outta jail…”? The store might want to consider investing in some security……..”
8AM - 12PM 12:30 - 4PM
846 Estes Dr, Chapel Hill
Furniture Stores
“I guess it'll be hit or miss depending on what's available at the time. I saw a lot of used desks, book shelves, chairs mainly. There were some electronic stuffs like computer monitors which might be worth buying. We got a pretty nice desk for $40+tax. I wish they opened on at least one of weekends. Their opening days and hours don't work well with my 9-5 weekday job. But I will definitely stop by and check this place next time I need a used simple furniture.”
“Dave and his partners are brilliant and expert artists. Our experience was absolutely wonderful! We went to Dave with a vision of what we wanted for our master bedroom furniture (bed, night stands, and chest of drawers) and some pictures of styles we liked. Dave got right to creating a few different drawings from what he had heard and seen in our conversations. He was super responsive and open to feedback, and very patient as we changed our minds (wood type, style details, etc... very patient!). When the big reveal came (aka delivery), we were grinning from ear to ear. Even from very detailed computer drawings, you never quite know what you'll get, but our delivery was better than we could have ever imagined. Dave and his team take their profession to the next level, and you will not be disappointed either. On a side note, Dave is very very involved in the community. I only learned of this when we saw his family out at a museum a few months later, but it further warmed my heart to know we were customers to such a talented artist and wonderful man (he is an incredible foster parent).”
“I’ve visited this World Market multiple times, and Alyssa at the register is always so kind and welcoming. She’s very talkative in the best way and makes customers feel comfortable and appreciated. She helped me sign up for the rewards program, and every time I’m there I hear her consistently encouraging customers to sign up for the awards points too. You can tell she really cares about her job and gives great customer service.
This location is always clean, organized, and nicely presented. I love shopping here because there are so many cute finds every time I visit. Keep shining, Alyssa!”
“I googled affordable bedroom furniture and the link for 495bedset caught my attention. It was exactly what we were looking for at a price we could afford! I was amazed to be able to place an order as we live in Florida but upon talking to Louis, he provided a carrier in our area that I was able to select at an additional fee for delivery. Everything arrived, well packaged in boxes on a skid. Louis was always there to respond to my calls and very pleasant to talk to. The furniture is beautiful at a price you can't beat! I highly recommend purchasing from this dealer whether you live locally or out of state. We are very pleased!”
“Since moving to our new house Patina has been our go-to for all our furnishing needs. They are more than just a store, they embody care, quality, comfort and expertise in everything they do. You will not find another store like this. It’s absolutely perfect.”
“Mark is wonderful and helped me figure out what type of bottom I needed for two full mattresses for my frames! Who knew they sold bunk boards! Better than slats? Mark helped load it into my car, which was unexpected and very kind. Coming back again, love my local Chatham county businesses!!!!.”
“Perfect location conveniently located in the middle of the great U.N.C. campus. All essentials for your favorite U.N.C. student available, in addition to a Starbucks for a study break. Great store!”
“I love visiting this store, every employee is a true professional, knowledgable and ready to make your decorating needs simple! Liane has been extremely helpful with my curtain selections, she is your lady if you are unsure how to hang and where to hang. I couldn’t recommend her more…”
“We had a great experience with Jaiya (I hope I’m spelling the name correctly) at the Durham Southpoint Crate & Barrel today. She was incredibly patient, helped us locate the kitchen items we were looking for, and never made us feel rushed, even though we took our time deciding. Her friendly attitude and willingness to help made the entire shopping experience much more enjoyable. Thank you, Jaiya!”
“Went in to look at curtains and the staff couldn't have been more helpful despite the fact that they were waiting on other customers. The young lady provided me with a fabric sample and told me there were several different styles available in that fabric. Went home, ordered curtains and sheets and received them five days later in perfect condition. The quality of the fabric is very good for the price. And excellent customer service!”
“It's the closest target near me, but it's so nice inside. It's been awhile since I've shopped target, but it's worth the drive. Clean store, it's just appealing to shop in, everything you need under one roof. Plenty of checkout lanes, and plenty of staff also, and they are willing to help.”
“I accidentally left bags at the self checkout so I called back and an employee at this target ran to check for them and retrieved them successfully for me to come back and pick up. Great staff here, thank you Trey!”
“Amanda is excellent to work with. She always goes above and beyond. She also knows the products very very well, and has been working at West Elm for many years. She not only has great taste, but she listens very carefully to you, understanding what you are looking for. She's tremendously helpful. Very happy with the service I received through Amanda at this West Elm location.”
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“The prior owner, Richard Watts, was a great friend. He and I were related by marriage, ( his sister to my uncle). We were classmates from the first grade through Highschool. Richard had a way about him that let him become friends with anyone he met. And he did have many entertaining stories of living and growing up in Carborro, N.C. He was very proud of the business he started, and the customers he served. Richard Watts will be sorely missed and fondly remembered. Big Red, you rule!”