Cellular Sales at 201 S Estes Dr. is a trusted Verizon store offering a friendly and helpful in-person experience. Customers appreciate the knowledgeable staff who assist with upgrading phones, including Apple iPhones, Samsung Galaxy, and Motorola devices, as well as helping with Verizon plans and accessories. Many reviews highlight staff members like Shane, Terence, David Johnson, and Joe for their excellent service, patience, and willingness to go above and beyond. Customers find it easier and more satisfying to visit the store rather than calling customer service, as staff members take the time to answer questions, diagnose issues, and resolve problems thoroughly. The store provides a welcoming environment for upgrading devices, understanding billing issues, and exploring Verizon’s latest promotions and services. Overall, the store is known for its great customer care and commitment to making the Verizon experience positive and hassle-free.
Joe and Christine were awesome. Great customer service. I would go back anytime!!
August 2026
A shoutout to Eli Barber for excellent customer service at Ashe County Verizon site! Eli was attentive to our concerns regarding our new phones and troubleshooting the mistakes made last week by another person. He answered all of our questions with much detail and clarification. Thank you, Eli! The Barrs
August 2026
Wade did a fantastic job today handling a crisis involving a lost phone. He was there in a pinch. Extremely nice. Did his job well. This is the reason I stay with Verizon!
