AT&T Store in Durham offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans tailored to various needs. Customers appreciate the excellent customer service at this location. Many reviews highlight the friendly and helpful staff, who take the time to assist with questions and provide detailed guidance. Associates like Sim and Alan are noted for their courtesy and efficiency, making processes like device exchanges and number transfers seamless experiences. Customers also commend staff members such as Alfredo, who demonstrate exceptional knowledge and go above and beyond to ensure satisfaction. Sha'mya is recognized for her patience and persistence in resolving technical issues, further enhancing the store's reputation for outstanding service. With a commitment to customer care, AT&T Store in Durham remains a trusted choice for those seeking reliable products and support in the telecommunications market.
At this ATT store, with the help of Ian and Shamya, I was able to accomplish everything I needed to do. These specialists were knowledgeable, professional, friendly, patient, and so helpful.
July 2026
Katelyn was very professional she really listened and gave services we didn't know existed we will visit her again
July 2026
Awesome service today from the store manager Sean and his colleague Eugene. Eugene demonstrated extensive knowledge of plan options and worked hard to save us time and money. He was kind, patient and professional. Five star experience for sure!
