AT&T Store in Durham offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans tailored to various needs. Customers appreciate the excellent customer service at this location. Many reviews highlight the friendly and helpful staff, who take the time to assist with questions and provide detailed guidance. Associates like Sim and Alan are noted for their courtesy and efficiency, making processes like device exchanges and number transfers seamless experiences. Customers also commend staff members such as Alfredo, who demonstrate exceptional knowledge and go above and beyond to ensure satisfaction. Sha'mya is recognized for her patience and persistence in resolving technical issues, further enhancing the store's reputation for outstanding service. With a commitment to customer care, AT&T Store in Durham remains a trusted choice for those seeking reliable products and support in the telecommunications market.
I’ve been a AT&T customer for almost three years. I was in the corporate store on 15-501 one of the sales representatives in the store. His name is Eugene, he was absolutely exceptional! The world would definitely be a better place, with more kind and helpful people like him……
February 2026
Such an easy experience updating our family account into two different accounts🤩 We got our billing address and even devices updated!! Thanks Shamya
November 2025
We had a great experience. Service was fast and the sales rep was extremely knowledgeable. Will be back!
